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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Monsoon Lightning Poses Fire Threat to Phoenix Homes

6/3/2021 (Permalink)

In addition to torrential rain, monsoons can bring damage to your home through lightning strikes resulting in fire. If your home has been hit by lightning, you should call the fire department immediately. Learn what to do if your home experiences a fire and you need damage repair quickly.

Lightning strike fires

It’s common for fires to start in the attic or inside walls of homes when lightning strikes directly. These fires inside enclosed spaces might not be visible when they first start. Often, lightning passes through house branches and uses more than one path to ground at a time. It can jump from one conductive path to another as well. Lightning can quickly start a fire and create fire damage to your Phoenix home. Once the fire is out, the damage can continue due to smoke and soot. You’ll need to work with a professional to help recover from the fire.

How SERVPRO helps you recover from a lightning strike

Getting the fire extinguished is of course your first priority. Once the fire department leaves, however, your trouble isn’t over yet, as now you’re faced with fire damage cleanup. SERVPRO can help you clean up this soot covering in your home and prevent additional damages. Once you contact us, we waste no time in getting to your home to help you. Some soot residues are more straightforward to clean than others. Each fire goes through stages and crates both dry and wet smoke. Wet smoke is usually more difficult to clean.

More kinds of materials can be restored when exposed to dry smoke than wet. Dry smoke residues contain fewer aerosols and deposit small, dry particles on surfaces. It also does not stain surfaces as deeply as wet smoke, plus the odor is not as pungent. SERVPRO staff use cleaning procedures that are less aggressive to get rid of residues from dry smoke.

Restoration after a fire

Restoration, when wet smoke residues are present, is harder to clean. Wet smoke usually has a high number of aerosols like solvents, varnishes, and other liquid components. During a slow-burning fire, air currents do not drive the smoke from the fire’s heat. Wet smoke also moves slowly and has time to get into crevices and enclosed areas which generally would not get contaminated by a fire that is burning fast. SERVPRO follows a very specific fire restoration process to address your home’s contents and get your house back to preloss condition.

Unfortunately, sometimes contents exposed to wet smoke and a smoldering fire cannot be restored. Aerosols found in wet smoke penetrate and stain finished surfaces, and unfinished surfaces absorbed and entrap the residues. Our technicians will work with you to give you a complete understanding of what is salvageable and what needs to be removed. We’ll communicate with you throughout the entire process, so you have a complete understanding of what is happening.

SERVPRO of East Phoenix knows how to clean up all kinds of smoke residues, so your home is thoroughly restored after a fire. Contact us at (602) 507-6163 as soon as the fire is out, and we’ll get to work cleaning up the damage to your home.

Do You Know When to Call a Pro for Water Damage?

6/2/2021 (Permalink)

Sometimes water damage occurs on a smaller scale, such as a persistent leak from a faucet fixture that, over time, causes water damage throughout the walls, cabinetry, and flooring of your Phoenix home. Drying this damage fully is critical to preventing secondary effects that could prove detrimental to your home such as mold and mildew growth. It’s important to know when to call a pro when you experience water damage in your home.

Drying out the impacted areas of your home

Drying out the water damaged elements within your home begins with an assessment of the full scope of the damage that exists. Our SERVPRO of East Phoenix technicians undergo extensive training to earn their certifications through the IICRC in water damage restoration and continue these educational opportunities through in-house certification courses and applied hands-on instruction to become well-equipped for any facet of restoration they might have to address in the field. This gives us a distinct advantage in water damage assessment to efficiently inspect for potential concerns beyond easily visible issues.

Advanced technologies help address water damage issues

To accomplish the water damage restoration work that SERVPRO does for every water damage project we begin, we rely on the advanced technologies at our disposal. These tools help to make the restoration process more efficient and offers the homeowner peace of mind that the job is getting done correctly and thoroughly. Our moisture detection equipment is a good example of this, as these tools help to show pockets of moisture the eye cannot see without tearing out materials unnecessarily. The combined use of our air moving equipment and industrial-strength dehumidifiers can have a fast and powerful effect on drying out your home. Air movers force water embedded into materials like the cabinetry and walls, as well as other items, out into the air to get removed as a vapor by the dehumidification equipment we use. This helps avoid potential issues with mold and mildew that could otherwise grow from residual moisture.

We specialize in water damage

Our goal is to provide fast and professional water damage restoration services for any situation that might exist within your Phoenix property. You can trust our SERVPRO of East Phoenix technicians to utilize the full measure of their training and industry-leading equipment to resolve your water damage quickly. If you have experienced water damage in your home, don’t try to address it yourself. Give us a call at (602) 507-6163 to get the help you need.

Why Sump Pumps Fail

5/3/2021 (Permalink)

While basements in Arizona may not be as common as other states, there are still quite a few homes that have basements, which means they also have sump pumps. Sump pumps drainage systems often employed in the basements to protect homes from the harmful effects of flooding and water damage by pumping water out of the basement. The failure of a home’s sump pump can be catastrophic, threatening the safety of a home’s important documents, objects, and furniture. You can take actions to prevent your house from suffering a sump pump failure by understanding various reasons as to why sump pumps might fail in the first place.

Lack of regular maintenance

Your risk of a sump pump failure is increased when your unit isn’t undergoing proper maintenance on a regular basis. Make sure to regularly check that your sump pump’s vents, and other parts are working properly and consider running a vinegar solution through the unit for cleaning in order to keep things running smoothly. Most sump pump models should be cleaned once a year but check your manual for more detailed information.

Age of sump pump

It is also important to be aware of how old your sump pump is. Since sump pumps undergo their fair share of wear and tear over the years, it is not uncommon for sump pumps to fail after seven to ten years, depending on the unit. You can prevent a damaging failure by keeping a closer eye on your sump pump as it nears this age range and consider replacing the unit if it begins to malfunction or appears to not work as well as it used to. Otherwise, you may end up with a flooded basement in need of professional water removal services.

Power outage or power failure

Sump pumps are also at a greater risk for failure during monsoon season and the summer months in general due to those unpredictable storms. Storms can serve as a big threat for sump pumps as they often bring large amounts of rain and occasionally, power outages. Without electricity, sump pumps will not be able to complete their job of pumping rainwater away from the home. Hooking your home’s sump pump up to a backup generator can help your sump pump continue to run smoothly and avoid a failure.

What to do if your sump pump fails

If your basement experiences a sump pump due to one of the above situations, or any other mitigating circumstance, contact SERVPRO of East Phoenix at 602-507-6163 to get immediate help with water removal and restoration.

What New Homeowners in AZ Should Understand About Monsoons

4/26/2021 (Permalink)

The Valley of the Sun continues to be a destination for out-of-state people looking to buy homes in Arizona. Though they may have experienced snowstorms where they came from, few understand how damaging monsoon storms can be. Here are a few things new homeowners in AZ should understand about monsoons and the damage they can cause.

Flash flooding

Flash flooding can cause anywhere from a moderate amount of damage to your property to substantial damage. Because of Phoenix's unique geographic location, it is vulnerable to the remnants of tropical storms, which originate from Pacific ocean and make their way to our fair state. The amount of water from these storms is fast and furious, which can lead to flash floods. Away from your home, head all flash flood warnings and signage. Make sure your home has proper drainage so excess water doesn’t permeate your home. Flash flooding is just one of the many ways that these storms can impact specific areas of the state.

High winds damage

Storm damage can be extraordinarily damaging to your home, regardless of whether it’s old or new, one story or two story. High winds and flying debris can break a window and allow the water to enter. It can tear apart roofs and rip off rain gutters. It can uproot trees that can fall on your home, vehicle, or wall. As the winds from the storm recedes and some of the water goes with it, the damage might seem like it is ending. While the remainder of the situation can seem like nothing more than a massive mess to clean up, that is not always the case. With high winds and water, undetected and unaddressed water can result in mold so be sure to inspect the damage thoroughly from the wind as well as the water that may have entered your home.


Floodwaters are not always clean; in fact, they can often come teaming with chemicals, pesticides, petroleum products, and sewage depending on where they came from. When the water becomes mixed with such things, disposing of it is not a job for an amateur. When black water or otherwise compromised water floods your home, it is best to call SERVPRO because we have the proper equipment and tools to deal with the problem. If left unaddressed, flood water can ruin furnishings in your house. It is essential to understand and know what possessions and materials are safe to keep and dry out inside of your home, and what is not. SERVPRO can sort through your belongings and advise you on what you can and what you should not keep. It is best to be safe, rather than sorry in these situations as remaining in contact with black water is unsafe for your health.

Homeowners new to AZ are often taken by surprise by the amount of damage caused by monsoons. When storm damage strikes your Phoenix home, as soon as you are able, call SERVPRO of East Phoenix so that we can assist you with the damage and get your house back to normal. Call us today (602) 507-6163.

How Water Condensation Can Cause Big Problems in Your Home

4/8/2021 (Permalink)

Monsoons are coming soon to the Phoenix area and with them, all the potential damage to homes. In addition to flooding, water condensation from a storm can lead to secondary damage and cause more damage than the original loss.  Learn more about how water condensation can cause big problems in your home.

How humidity damages homes

One issue most Phoenix homeowners rarely think about is humidity, as the Valley tends to be a very dry place with little moisture in the air. However, when the relative humidity rises significantly as it does after major storms, so does the potential for damage. So, what is relative humidity? The relative humidity is the amount of water vapor in the air. Relative humidity refers to the amount of water in the air compared to the total amount it could contain at a specific temperature. How can humidity damage homes? High humidity can cause problems in your home if relative humidity regularly exceeds 60%. When the air contains water vapor above that level, mold and mildew start to grow, while excess moisture can cause rot, damaging your belongings.

Mold can be more damaging than the eye can see

Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants. Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet. Higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent. Most homeowners may not even know they have a mold problem until they smell that musty odor in their home. Mold can hide under carpets, in attics and behind walls, and can be tough to battle. Because of high humidity during monsoons, homeowners see an increase in mold issues.

How SERVPRO helps with mold from humidity

SERVPRO of East Phoenix has a specific process for dealing with mold issues in a home. First, we inspect and assess mold damage, looking for those areas that are out of sight such as attics and behind walls to ensure we get a full picture of the issue. We then focus on mold containment to stop the mold from spreading any further. Next is air filtration. Our specialized filtration equipment allows our Professionals to capture microscopic mold spores out of the air. We utilize powerful “air scrubbers” and HEPA vacuums to prevent the spread of these mold spores while the mold remediation is in process. Depending on the situation, we then turn to removing mold and mold-infested materials such as carpeting, drywall, etc. Finally, we clean and restore all possessions impacted by mold to get your home back to normal.

If you suspect your home has mold, reach out to SERVPRO

If water condensation has caused mold or other issues in your home, call us today at (602) 507-6163. We are available 24 hours a day, 7 days a week for all of your cleaning and restoration needs.

How Fire Safe is Your Garage?

4/8/2021 (Permalink)

Safety-minded homeowners are diligent about keeping their homes safe from flames, including having an accessible fire extinguisher near the kitchen and having working smoke alarms throughout the house. Unfortunately, the garage is often overlooked. How fire safe is your garage?

Garages are a common area for fire damage

Garages are one of the most common sources of fire damage. If you park vehicles of any kind in the garage, there are items like gas or oil in your garage as well. It’s important to be careful keeping items like this stored in an enclosed space in your home. Since garages are typically out of sight most of the time when homeowners are home, a fire can start and go unsuspected until the damage is substantial and potentially spreading to the house itself. When that happens, flames can spread quickly, so the best defense against a fire is offense!

Be proactive to stay safe

When it comes to fire damage in your garage, being proactive is the best defense to keep your home as safe as possible from flames and the damage they can cause. Fuels, fluids, and cleaners should be sealed properly, and flammable materials stored away from elements. Electrical devices in a garage need to be used carefully. Do not overload the circuit box and be sure to unplug any units when they’re not in use. You should also have the right fire extinguisher in your garage. Clear any clutter out of your garage, as it cuts down on the probability of a fire spreading in the event of an emergency by limiting flammable materials. Flammable liquids need to be stored away from heat sources of any kind such as space heaters, vents, and pilot lights. Keep propane tanks outdoors. They are equipped and made sturdy for outdoor storage.

What to do if you experience a fire in your garage

After a fire in a garage, there are several forms of damage including smoke and soot, plus water damage from putting the fire out that need to be addressed. Give SERVPRO a call at 602-507-6163 as soon as the fire is safely out so we can salvage as much as possible through our fire remediation services. Our team of professionals is trained to assess the damage and potential threats, extract and contain the affected area, dry, and restore your property to preloss condition. 

The Importance of Professional Cleaning After Fire Damage

3/22/2021 (Permalink)

As a homeowner, it is prudent to know the right steps to take if your property suffers a fire damage incident. Different types of fires require different restoration measures, and as a result, it’s a good idea to contact licensed service providers to mitigate further damage. Remediation professionals who are IICRC certified and use relevant tools and procedures to restore your contents are the best way to ensure the job is done right.

Types of fire damage that can occur 

There are different levels of fire damages that any resident is likely to experience – minimal (limited to one small area), substantial, and major fire damage. Each is associated with varying amounts of smoke residues, affects different areas, and the severity of the disaster differs. While wet or dry cleaning can be enough to restore minor fire damages, extensive procedures may be required when restoring specific fire disasters. Our SERVPRO technicians inspect your property to determine the extent of the damage before conducting appropriate restoration procedures. Within these types of fires, technicians will also take into consideration what kinds of materials burn, such as plastics, wood, etc. to determine the best course of action.

The remediation approach

Cleaning is one of the procedures that may be recommended if the fire did not result in a complete loss of property. Before this procedure can start, it is essential to know the kind of residues, the surface they are resting on, and how to find, remove and dispose of them. After pretesting and inspecting the residues, a technician can choose the right restoration method to use and will advise the homeowners of their approach.

After our SERVPRO technicians have identified the residues, they capture and remove them using specialized techniques such as vacuuming and dissolving. When a fire burns, it gives off smoke residues that attach to the surrounding surfaces. When these residues, also known as soot, are loosely attached to an area, removing them using vacuuming may be an option. Before performing vacuuming, our qualified technicians always ensure the area is dry to get the best results possible.

When the residues are rigidly attached to the surface, such as a stickier residue, dissolving them may be necessary to get the best results. SERVPRO technicians use cleaning products to dissolve the particles and then flush, rinse and dry the area once it is clean. After the cleaning process, SERVPRO technicians follow the local requirements to dispose of the particles appropriately.

Call SERVPRO if you suffer fire damage

SERVPRO of East Phoenix has several options to mitigate mold, fire, storm, and water damage disasters. With effective equipment and a team of experienced professionals, we can address every phase of fire recovery for your property. Call us at (602) 507-6163 to be served by a proven industry leader in damage restoration.

When You Need Disaster Recovery, Choose Highly Trained Specialists to Get the Job Done

3/16/2021 (Permalink)

No one plans on a disaster in their home or business, but when you experience water, fire, or mold damage, it’s important to work with the right professionals to help with remediation. Restoration is a critical part of recovery, so choose highly-trained specialists to get the job done.

The SERVPRO team

We have always put a high priority into educating our SERVPRO team. That need is more important than ever today as we face remediation situations that were not imagined a year ago. SERVPRO is an IICRC certified company with certified technicians. That means you can expect the very highest in standards and protocol to be used in your home or business when you call for assistance in cleaning up from fire, water, smoke, or mold damage. We actually go through several different types of training and certifications to ensure you’re getting the best service possible when a SERVPRO team arrives.

IICRC Training and Certification

The Institute of Inspection Cleaning and Restoration Certification (IICRC) certifies and sets the standards for the cleaning and restoration industries. Our training and certifications include the study of IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses. This is a significant part of training each and every SERVPRO technician.

Employee Certification Training

After IICRC training, we don’t stop there! The Employee Certification Training is a voluntary, self-paced program designed for SERVPRO Franchise employees to further their skills. Certification is awarded after successful completion of course materials and an examination. Modules include:

  • Crew Training
  • Fire Restoration
  • Water Restoration
  • Advanced Structural Drying

More ongoing training

SERVPRO of East Phoenix also offers more ongoing training to our technicians and crew, including:

  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

All of this ongoing training is to help our customers rest assured that our staff is equipped with the knowledge to restore your property.

If your home or business experiences a disaster of any kind, contact SERVPRO of East Phoenix at 602-507-6163 knowing you’ll get highly-trained specialists to get the job done.

Tools of the Trade Help SERVPRO Do the Best Job

3/12/2021 (Permalink)

It’s important to have the right equipment to get the job done. That’s why SERVPRO of East Phoenix uses several types of equipment to address any fire, water, or mold remediation issues you might have. Learn more about the tools we use to get the job done right!

All the SERVPRO Tools for Our Work

At SERVPRO of East Phoenix, helping our customers who have experienced water, fire, or mold damage areas is our top priority. We know that using the proper equipment makes a measurable difference in reducing loss. When time matters, technology, and equipment must be counted on to perform. Here are some of the tools we use to help get your property to its preloss condition. Each machine and piece of equipment has a crucial role in the restoration process and every SERVPRO restoration technician is trained to use each piece of equipment to its highest potential.

Portable extractors for water removal – These are used for cleaning carpets, cleaning upholstery, and removing water from floors after water damage or flood. Restoration technicians use this machine for variable heat-controlled cleaning, including to heat the rinse solutions to clean more effectively. With this machine, we can expedite the removal of water and humidity from damaged materials and textiles to help restore it to preloss conditions.

Ozone generator for odors - These generators eliminate a variety of odors caused by animals, cigarette smoke, mold and mildew, fire, and water damage. It generates ozone which chemically reacts with odor-causing molecules to oxidize residues and remove the odors. Once the process is complete, ozone quickly reverts to the typical oxygen molecule, leaving no residue. Once the odor is gone, the results are permanent.

Dehumidification equipment for moisture - This increases the rate of evaporation by removing water vapor from the air. Our highly trained technicians position dehumidifiers strategically in a water-damaged structure, so the moist, humid air moves through the unit while dry, warm air is discharged. We use the dehumidifiers, primarily because it provides a constant source of dry air to enhance the restoration process.

Air movers to reduce drying time - Air movers are used in water damage restoration to enhance evaporation at the surface level and reduce drying time. They introduce airflow at the surface level and replace the highly saturated air with drier air to enhance dissipation. SERVPRO technicians operate air movers in different positions, offering flexibility in how to direct the airflow for the best possible outcome. 

Truck-mounted extraction units for the big jobs - These units consist of multiple smaller components, which work together to make one of the best pieces of cleaning equipment in the industry. Our technicians know the specific environment needed for this piece of machinery to work it’s best and how to maintain it appropriately for safety. 

Our equipment is tested

SERVPRO tests all equipment before putting the items in the product line. To provide the best service to our customers, we must know how the truck mount works, how to set up and maintain the unit, how to use it safely, how to clean the vehicle interior, unit, tools, and hoses needed, and how to inspect all equipment and accessories for any damage, leaks, or other wear. The use of these equipment options helps us get your water or fire disaster back to its preloss condition. SERVPRO of East Phoenix is always here to help! If you’ve suffered water, fire, or mold damage contact us immediately at 602-507-6163 to get the job done right with the right equipment!

Monsoon Storm Damage Facts and Tips

3/10/2021 (Permalink)

Water from a monsoon does not have to spread over a large part of the home to cause flood damage. A water intrusion in a small area can do damage to ceilings, walls, flooring, and other materials, and opens up the potential for mold growth. Learn more about monsoon storm damage and what to do.

Storm damaged roofs

When a roof gets damaged in a Phoenix home and water enters the attic space, flood damage removal needs to happen as quickly as possible to mitigate the amount of damage. Sometimes when space is limited, SERVPRO technicians must get creative to get the job done. If the repair to the roof is not completed during the time our technicians are working, they can apply a temporary barrier to prevent any additional water from entering until the repair is finished. Our goal is to stop further damage and help repair the roof as quickly as possible to keep the whole home protected.

Standing water after a storm

Standing water needs to be removed as quickly as possible to halt any further damage to the home and its contents after a flood. SERVPRO technicians can use long hose attachments on extractors to get rid of the standing water, even in the most hard-to-reach places. We position air movers and dehumidifiers to move air out and lower moisture as fast as possible. If the ceiling below an attic is showing signs of water saturation, technicians can drill weep holes to assist with drying. We use moisture probes to determine how far-reaching the water intrusion was so there is no potential for mold growth from untreated areas. After drying the area,  SERVPRO technicians wipe down the affected areas to sanitize and inhibit the growth of bacteria and microbes. If affected drywall cannot be saved through our drying techniques, damaged sagging drywall is removed for safety. Often drying is enough to eliminate odors left from water. All of this is meant to stop mold and odors from permeating the area. If there are any residual odors, we have the resources to neutralize them thoroughly.

We're here if you need flood damage help

SERVPRO of East Phoenix is available 24/7 when you need flood removal from your home. The faster the process starts, the faster our expert technicians can make it "Like it never even happened." Call us immediately if you experience monsoon flood damage!

How Air Movers Are a Critical Part of Water Remediation Services

3/7/2021 (Permalink)

A burst pipe, running toilet, overflowing dishwasher or a tap that is accidentally left open when you are not at home can lead to water damage. Should you find your home has experienced some kind of water incident, extracting the water, and drying your properties as soon as you can is vital. If not handled effectively, some materials can stay wet for up to 48 hours, there are chances of mold growth taking place. While stopping the cause of the water damage and extracting water are important first steps, air movers are the unsung hero of water remediation services.

What do air movers do?

During the water damage restoration process, our SERVPRO technicians use air movers to speed up the rate of evaporation and decrease the drying time. They work by increasing airflow around the wet surface and in the process push the moisture into the surrounding air. Drier air replaces the wet air and causing evaporation. Technicians can also float carpets by using a carpet clamp which is present in some air movers and blow drier air, expediting the drying process. If we need to direct the air into wall cavities, then they can fit shrouds to the snouts of the air movers. It’s really quite impressive how versatile and effective air movers can be, and how critical they are to the water remediation process.

Trained professionals know how to use air movers

SERVPRO technicians are careful when using these appliances since they are so powerful and can blow away curtains and wall hangings. It really does require a trained professional to use air movers safely and effectively. They also vent all the corners of a floating carpet to avoid stretching or otherwise compromising the integrity of the carpet. To prevent the air mover from overheating, technicians make sure there are no chances of blocking the inlet during operation. When it is necessary to move higher quantities of air during the restoration process, technicians may decide to use heavy-duty venting fans. These devices are also known as axial fans. As wet air is added into the surrounding air, the relative humidity rises and there reaches a point where the air cannot absorb any additional moisture. It is the point where our SERVPRO technicians perform dehumidification by using dehumidifiers.

When you need effective water remediation, contact SERVPRO

SERVPRO of East Phoenix is a trusted restoration industry leader that is well-trained in all aspects of water remediation, including the use of air movers to assist the drying and recovery process.  If you experience water damage and need assistance drying out your home or commercial property, call us at (602) 507-6163 when you need experienced technicians to address water damage.

Professional Fire Remediation is Crucial to Recover from a Commercial Fire

2/22/2021 (Permalink)

Every building is potentially at risk of fire damage. A fire can close the doors of your Phoenix property for an extended amount of time, or for good but professional fire remediation can help get your business up and running again after a fire. 

Working with fire remediation professionals

We understand how commercial fire damage can affect your business, but thanks to several years of experience, we have a highly-trained team of IICRC-industry certified professionals who can help return your business to normal operations, quickly.  SERVPRO understands the urgency involved in protecting your business and provides you with every service necessary to help you minimize any damages your facility might experience. Our technicians work on the fire, and smoke damage found throughout your property, ensuring that every area gets checked and cleaned thoroughly.

How SERVPRO can help your business recover

With access to advanced equipment, SERVPRO technicians remove smoke damage to carpeting, walls, ceilings, electronics, wood, furniture, paperwork, as well as any machinery, appliances, or other equipment that helps maintain operations for your business. We also have extensive experience in the decontamination of HVAC systems and ductwork, helping remove allergens and soot that may linger after a fire. SERVPRO technicians specialize in recovering vital information through our document and electronics restoration services. We can help save furniture, electronic fixtures, and equipment while cleaning and deodorizing the entire building with a wide range of wet, and dry-cleaning methods based on what the circumstance requires. We inspect your entire facility, remove all fire-damaged materials, and work diligently to limit any losses you might experience from the flames of the fire or the chemicals used to extinguish the fire. We also offer reconstruction services for more significant damages.

A full range of fire remediation services

By providing a full range of specialized services, we help you get your business back on track as soon as possible. All our customers receive a customized fire remediation approach, unique to their situation, that help return the property to a quality pre-damage condition. Our technicians are also trained to minimize any interruptions to your businesses' normal operations, helping you continue offering services, if possible.  SERVPRO of East Phoenix is qualified to perform both interior and exterior reconstruction services on your property. We can handle any emergency repairs, 24/7, and provide you complete fire remediation and restoration process from start to finish. Give us a call at 602-507-6163 to begin your property's recovery today if you experience a fire at your place of business.

Maintain Rain Gutters to Keep Your Home from Flooding During Storms

2/8/2021 (Permalink)

It may not rain with as much frequency here in the Valley as other parts of the country, but when it rains, it pours! Our monsoons can deliver a significant amount of water in a very short period of time, taxing rain gutters on homes to keep water away and drain correctly. Be sure to maintain rain gutters to keep your home from flooding during storms.

How gutters protect your home

The gutters surrounding the eaves of your home are there to help prevent instances of flood damage from occurring. Unfortunately, many homeowners do not even know about a problem with their gutters until it is malfunctioning and causing a backflow or overflow situation to arise, flooding your home. These spouts can get clogged up from debris such as leaves, bird nests, or other material, or may fall into disrepair over time and not adequately drain water away from your home. It’s a good idea to inspect your rain gutters at least once a year to ensure they’re capable of properly channeling storm waters away from your home.

When you find out too late that your gutters aren’t working

Unfortunately, many homeowners fail to inspect their drains and only discover there’s an issue when water starts to seep in through the ceiling or roof. When that happens, it’s imperative to call a water remediation specialist like SERVPRO of East Phoenix as quickly as possible. From the moment that our SERVPRO team arrives at your home, we work to assess what needs to happen to seal up water entry points of your home.  Depending on the severity of the flooding inside of your house, our SERVPRO professionals might only need to use portable pumps to remove the water. Larger quantities might require the use of pump trucks from our fleet of vehicles.

The SERVPRO water remediation process

SERVPRO follows a tried and true water repair process for homes. We inspect and assess water damage. We then remove as much water as we possibly can using whatever equipment necessary to get the job done. We then tackle drying and dehumidification. Drying is one of the most essential components to flood damage restoration. Lack of proper drying can lead to further weakening of construction materials in your home, can allow for more water penetration in the immediate future, and can also allow for unfortunate damages like mold growth to occur in this affected area. After drying and dehumidification, we deal with cleaning, sanitizing, and restoration if needed. It’s a process that can help your home return to the preflood condition as quickly as possible!

A clogged or damaged gutter system cannot divert the water away from your home, and it eventually allows water to find a way inside your home. When you struggle with a situation like that, reach out to our experienced SERVPRO of East Phoenix team of restoration specialists. We can help you remove the water and bring your home back to the way that it should be. Give us a call anytime at (602) 507-6163.

Your Phoenix Home Can Get Mold!

2/5/2021 (Permalink)

People who move to the dry desert from damper climates believe that they’ve left the days of dank, damp homes behind them. Not true! Mold damage in Phoenix is not always a random occurrence and can happen, so it’s important to be diligent. Several situations can cause mold to grow in your home; we have seen enough cases over the years to know just how vulnerable most residences in Phoenix actually are. Mold grows best in dark, humid environments, but the truth is that spores might be waiting for a chance to grow anywhere in your home if any of these events happen.

Your home has a water leak

Leaking pipes, faucets, and other water-based fixtures in your Phoenix home could all contribute to mold growth. Spores grow quickly around any water source they can find, even if the amount of water is very small. As long as moisture remains consistent in the area, mold can start to grow. If you have discovered any leaks in your home or suspect that they may exist, there is a good chance that your home is hiding a past or present mold infestation, so it’s important to be diligent about finding any leaks and addressing them quickly.

Monsoon storms cause excessive water

When storms come through the Valley, they create an excellent opportunity for mold to grow in your home. Monsoons can dump a significant amount of water is a short period of time. Not all roofs can handle that kind of rain, especially if drainage is an issue. Any leaks in your roofing or siding could contribute to mold infestation somewhere in your home. Insufficient drainage away from your home’s foundation can cause issues too. SERVPRO technicians can use advanced moisture detection tools to detect unusual levels of moisture anywhere in your home.

You had a flood in your home

Situations like a malfunctioning dishwasher or washing machine can flood your home. Any time a large part of your home's flooring becomes covered in water should be treated as a potential precursor to a mold problem. Microscopic mold spores exist naturally almost everywhere, indoors, and outdoors, so the extended presence of moisture can cause mold issues.

If you experience any kind of leak, storm, or flood issue, it’s a good idea to call in water remediation specialists SERVPRO of East Phoenix to check out the damage and address the issue as quickly as possible to prevent mold growth. We’re available 24/7 so contact us any time at 602-507-6163.

How to Decide What to Discard After a House Fire

1/27/2021 (Permalink)

Damage that remains after a house fire can be devastating, and while there are many household items that a professional fire remediation company can assist with, there are certain items that are best discarded. Here’s how to determine what to keep and what to discard.

What items have a good chance of being salvaged

The contents inside your home may seem unsalvageable after a fire with all the smoke damage that can occur.  Fire damage cleanup professionals can restore many of your belongings, depending on the level of damage, including:

  • Furniture
  • Rugs and carpets
  • Clothing
  • Documents
  • Books
  • Purses
  • Pots and pans
  • Photo albums
  • Art
  • Decor

The professionals at SERVPRO of East Phoenix follow a fire repair process that can, unbelievably, bring your smoke damaged belongings back to their previous state. Depending on the level of damage, and if the damage was caused by flames, smoke, or chemicals used to extinguish a fire, many homeowners are pleasantly surprised but what can be salvaged.

What items are best discarded

Regardless of how large the fire was, there are some things that you should discard following a blaze. High heat can harm cosmetics, medicines, and food and these items simply can’t be restored, nor can you ensure they’re safe to use. You should get rid of any perishable items in the fridge and freezer if your appliances lose power for a significant amount of time. Even non-perishable food could be harmed during a fire; any open containers in the cupboard or on the counter should thus be thrown out as heat, water, smoke, and chemicals can all contaminate food . To be safe, you should throw away any sealed or unsealed food items that come into contact with these contaminants. Also, you should get rid of everything inside your refrigerator if it smells smoky or shows signs of soot damage. Examine your medicine cabinet following a fire. Any items that show signs of smoke discoloration or soot should be thrown out. Check for odors; if there is a smoky odor, chanced are the products are damaged and should be tossed.

Work with fire remediation specialists to decide what is salvageable

While it may not seem like it following a fire, you do not have to throw away everything in your house that shows damage. Fire remediation professionals can remove soot from furniture and even clean family heirlooms. SERVPRO of East Phoenix will help you determine what should stay and what should be discarded. House fires are traumatizing. If you experience a house fire, contact SERVPRO at 602-507-6163 to help get the fire remediation process started. We’re available 24/7 to help.

Broken Appliances Can Cause Water Damage and Mold

1/14/2021 (Permalink)

Today’s appliances are really quite a modern wonder. It’s amazing what they can do, from working on a timer to being controlled by an app on your phone. Unfortunately, most still lack the ability to warn you ahead of time if they’re about to break or burst. The appliances in your house are meant to make your life much more comfortable. While manufacturers are building these appliances better than they ever were in the past, washing machines and other appliances are not resistant to breaking down or malfunctioning. Even loose connections could spell big trouble for the laundry room and surrounding areas of your home, including water damage and mold.

What to do if your washing machine breaks

A broken or ruptured washing machine hose is a common cause of water damage in homes. The commonality of this problem does not imply that a broken hose is the only culprit, however. Older appliances are more susceptible to breaking down internally, and bushings and bearings failing to do their job can result in an equally damaging scenario. The problem is that oftentimes, you have no idea they’re breaking down until it’s too late! If you find that your washing machine is malfunctioning and pouring water onto the floor, you need to act quickly. The first thing that you need to do is to shut off the water supply to the machine by following the lines on the back of the appliance to the plumbing fixtures. Shut off both water lines, regardless if only one is causing the issue. Your next step is to call the professionals at SERVPRO of East Phoenix. 

How water damage can end up being more than simply water damage

Another challenge of a ruptured washing machine or one that has been leaking slowly over a period of time is the damage you don’t see. If water has been allowed to seep into walls and floors for a long period of time, mold growth may occur. It’s yet another reason to call a professional if a washing machine breaks, as you may have unseen damage that needs to be addressed.

How SERVPRO can help

Our experienced water remediation team responds quickly in these kinds of emergency situations to help get the water cleaned up quickly and thoroughly. A quick response can prevent further damages to adjoining areas of your laundry room by stopping the spread of water. Once the water supply has been shut off, our SERVPRO professionals can get to work on removing the water. Removal is accomplished through many different tools, from full-sized pump trucks to more economical vacuuming and portable pump solutions. Our technicians are trained to quickly assess the situation and use the techniques necessary for the best, quickest results. We consult with you each step of the way, so you know what we’re doing and the expected outcome.
No one plans for an appliance to burst or malfunction, but if you experience a water emergency, do plan to call SERVPRO! Trust SERVPRO of East Phoenix to handle the job thoroughly and professionally. For water damage or any other disaster, give us a call anytime at (602) 507-6163.

Have a Plan for Your Business Before You Suffer Water Damage

12/29/2020 (Permalink)

Business owners have choices when it comes to managing commercial water damage. The first is to wait until something catastrophic happens, and then deal with it, hoping for the best. The second is to take the opportunity to work with SERVPRO to design a plan to anticipate your issues and put in place a plan of practical solutions ahead of any troubles.

When water damage occurs in your business

Operating a business is tough if commercial water damage occurs. Whether you own a restaurant, a retail enterprise, or manage an event center, your responsibility is to keep the doors open and provide the services or products you promise your clientele. Unfortunately, a broken pipe or appliance malfunction sends water surging through your business, possibly closing you down until the experts to arrive to get the situation handled. Without a plan, that can waste precious time. SERVPRO suggests working on a proactive blueprint to streamline the assistance we can offer to get you back in business fast.

What does a disaster response plan include?

SERVPRO creates a comprehensive disaster response action strategy for water damage only with significant input from you. Our Emergency Ready Plan and Profile (ERP) is not a one-size-fits-all approach. We take the time to visit your company and to talk with you to assess your needs and understand how you deliver your goods or services. The assessment is free of charge but allows us to make a range of suggestions to limit your risk if your commercial space does experience a water damage event. Our experienced project manager walks through your business and sketches out your layout, including vital information like utility shutoff locations. We gather information, take pictures, and determine how we best meet your needs if your site is water damaged.

How SERVPRO’s ERP works

You take an additional step to increase our knowledge by completing your business’s profile on the SERVPRO ERP mobile app. On the app, indicate that SERVPRO of East Phoenix is your preferred provider. List any vendors and contractors who have essential information about your equipment and systems. Designate employees or others whom you allow to act on your behalf if you are unavailable during the water crisis. Gathering all this information is critical to a fast and effective response if a water emergency occurs.
The professionals at SERVPRO of East Phoenix are by your side during a commercial water emergency. Be prepared by developing an Emergency Ready Plan and Profile we can use if the worst happens. Call us at (602) 507-6163 to get started.

Kitchen Fires Can Have Lingering Odors

12/15/2020 (Permalink)

People are doing a lot more cooking at home these days, and for some, cooking is a fairly new routine. Those unfamiliar with the kitchen can make the mistake of leaving a stove unattended; the result is a kitchen fire. The only thing worse than fire damage in a home is being reminded of it every time you enter a room and smell those smoke odors left behind. Kitchen fires can have lingering odors. That is why it is to have your home professionally restored so the unpleasant smell of soot can be removed.

Mitigating odors after a fire

SERVPRO should be called to not only clean up after a fire but to help mitigate fire odor in a home. The smoke and soot damage, even if not severe, can leave behind a strong pungent odor. We can help not only with fire remediation but odors from fire as well. When SERVPRO technicians arrive, there are usually obvious signs of the fire due to the discolored walls and ceiling area around the stove. Odor-causing particles can hide in the smoke residue, and it is important to remove that residue as quickly and efficiently as possible. Our technicians use wet sponges with our deodorizing cleaning solutions to wipe away the traces on the walls and other surfaces affected by smoke and soot.

Why you should leave it to pros to clean up soot and tackle odors

Protein fires are particularly tough to clean because the protein-rich fibers in foods such as meat or eggs burn as a nearly invisible mist and coats everything in the general vicinity with a fine layer that is difficult to see but has a scent. Worse, porous items such as upholstery on kitchen chairs or kitchen curtains soak it up and require deep cleaning to remove the odor. We have several techniques and methods for odor control, and we apply them depending on the unique circumstances and the level of treatment needed. One of our most powerful odor control equipment is an ozone machine which, as the name implies, generates ozone. When ozone encounters odor-causing molecules, oxidation happens, and the odor is removed at the molecular level. It’s a highly effective way to mitigate odors after a fire.

Call SERVPRO if you experience a fire

Fire odor can be a terrible reminder of a fire in your kitchen, long after the kitchen soot and ash are cleaned up. Call SERVPRO of East Phoenix at (602) 507-6163; we have the equipment and expertise to eliminate odors left behind by fire damage.

How Restaurants End Up with Mold Issues

12/9/2020 (Permalink)

A slow leak from the ice maker supply line, refrigerator, or sink are just a few ways a restaurant can end up with mold. It is important to check your water lines regularly to make sure there are no leaks and to avoid serious damage. Here’s how to keep your restaurant from experiencing mold.

Check your water lines often

Unless there is visible water showing on the floor, many restaurants don’t consistently check their water lines for leaks, but that can be a mistake. While water leaking may not be enough to become visible on the floor, even the smallest leaks can lead to a wet wall which can easily breed mold. Left unattended, this can turn into a real issue. Since most water lines are out of sight and therefore out of mind, it’s a good idea to add this quick check to your monthly maintenance duties to avoid a bigger issue.

Refrigerator leaks

Like other water lines, those in your refrigerator can be leaking slowly without causing any suspicion. A common culprit is the ice maker. Since these leaks are hard to detect, especially underneath or behind a large commercial refrigerator, knowing the telltale signs to look for can help nip a small mold problem in the bud before it becomes substantial. Check for the appearance of black spots on the ground or walls near or behind the refrigerator, which could be a sign that mold is beginning to grow. Also be aware of any change in odor in or near the fridge, especially if that smell is musty. That can also indicate a mold problem is present. If the odor is substantial even after the mold growth is addressed, odor removal may be needed by a professional.

Check for water leaks from sinks

Sinks in restaurants can be a bit easier to keep an eye on and notice if there is any presence of mold growth. Even if there isn’t an actual leak, an unattended filling sink can overflow and if the water isn’t completely addressed, seepage into the nearby drywall can remain wet and eventually harbor mold growth. Keeping an eye on sinks and thoroughly cleaning up any overflows can help abate a mold issue.

Why mold can so easily grow in restaurants

There are a lot of items in a restaurant that could slowly leak water. With no one person responsible for monitoring for issues like mold growth, mold can quickly get out of hand. It’s important to also realize that mold spores are already present in any restaurant, any building or house. In fact, microscopic mold spores exist naturally almost everywhere, indoors, and outdoors, so removing all mold from a home or business is impossible. However, if mold growth becomes an issue, mold remediation can help address the situation.

Water damage can increase mold growth within 72 hours given proper conditions. The quicker professionals can respond the greater the chance they can effectively address the issue from getting any worse.

Our highly trained team of professionals are ready to help 24 hours a day, 7 days a week. We strive to always be up to date on the newest training and techniques as well as CDC guidelines. If your business has a fire, water, mold, asbestos, biohazard, or COVID disaster, give SERVPRO of East Phoenix a call at (602) 507-6163.

Storm Damage Brings More Than Just Flooding to Your Home

12/2/2020 (Permalink)

Flooding from storms can cause immense damage to your home. Because of Phoenix's unique geographic location, it is susceptible to extremely strong storms called monsoons. When these storms strike, they can cause a lot of water damage and more.

What storm damage can do to your home

Storm damage can be incredibly damaging to your home. High winds and drifting debris can break a window and allow the waters to enter your home or seep into the foundation or attic where it may linger undetected. As the storm recedes and some of the water goes with it, the nightmare might seem like it is ending. While the remainder of the situation can seem like nothing more than a massive mess to clean up, not to mention a little drying out. However, that is not always the case. Floodwaters are not always clean; in fact, they can often come with chemicals, pesticides, petroleum products, and sewage. When the water becomes mixed with these items, it becomes unsafe for human contact and disposing of it is the job of a professional. When black water floods your home, it is best to call SERVPRO because we have the proper equipment and tools to deal with the problem.

What is black water and why it's dangerous

Black water is wastewater and can contain biological material such as grease or human waste. Unfortunately, black water can ruin furnishings in your house. It is essential to understand and know what is safe to keep and dry out inside of your home, and what is not. Carpets and area rugs must be thrown away after they have been soaked through with black water as they are no longer safe to keep even with a thorough cleaning. SERVPRO can sort through your damaged belongings and advise you on what you should and should not keep. It is best to be safe, rather than sorry in these situations as remaining in contact with black water is unsafe.

Debris left behind can present a danger

If your home experiences debris from a storm, such as debris carried in by floodwaters or debris that entered your home through a damaged roof, its important that a professional be summoned to deal with the removal of the debris. SERVPRO professionals will arrive with the proper protective clothing and the right equipment to safely remove whatever debris may be in your home, thus removing the chance for the homeowners to be injured. Unexpected debris of any kind can present a danger and its removal is paramount.

Undetected moisture can cause mold to grow

Storm damage can often lead to mold growth in your home if the moisture is not quickly and completely removed. Unfortunately, the moisture often resides in areas where homeowners are unaware it even exists, like attics or behind walls. That’s why it’s important to work with flood remediation specialists who know how to detect and remove all water from your home after a flood to prevent mold issues.

When storm damage strikes your Phoenix home, call SERVPRO of East Phoenix as quickly as possible so that we can assist you with the damage and get your house back to normal. Call us today (602) 507-6163.

Why Use Water Remediation Specialists at SERVPRO After a Flood

11/23/2020 (Permalink)

Water damage from a broken pipe, appliance, or aggressive storm is always stressful. Hiring a professional water cleanup company is essential if you want to get your home dry in as little time as possible without developing further problems. Damage to the building's foundation, mold growth, and long-term odors are all potential complications of a minor flood or other water damage event if water isn’t addressed quickly and professionally. SERVPRO has the experience and tools required to prevent these additional problems from developing while also repairing any damage already caused by the disaster.

SERVPRO of Phoenix Arrives Prepared to Deal with Water Damage

Whenever you call SERVPROs about water cleanup in your home, we bring the best equipment at our disposal to handle the situation. To remove water quickly, we bring in heavy-duty air movers and dehumidifiers to give your home an industrial-grade drying process. If necessary, we can also bring in motorized water extraction pumps that can remove large volumes of water from your home quickly. We also take care to outfit our personnel with all the personal protective equipment they need in your home so they can do the job they came to do. Within hours of your first phone call, you can expect SERVPRO technicians to be on the scene starting the drying and cleanup process.

Thorough Work Means Less Chance of Damage

Getting the home dry after water damage occurs is just the beginning of our services. Our work goes above and beyond, and we make sure to eliminate any potential odors left behind from the water, repair any damages done  by the water, and restore materials to the same visual appearance they had before the disaster happened. We work hard to get your home back to the way it was before the water damage occurred to help you recover from the experience as quickly as possible. With a 24/7 response to water emergencies, our highly-trained IICRC-certified Water Restoration Technicians can arrive quickly to offer effective mitigation designed to save you time and money.

SERVPRO of East Phoenix is one of the Valley's leading providers of water damage cleanup and restoration services. If you experience water damage in your home, call our professionals at (602) 507-6163 24/7 to learn more about what we do and get the help you need.

Tips for Preventing Water Damage in Your Home

11/16/2020 (Permalink)

While water damage cannot be completely avoided in homes, there are a few actions you can take to prevent some of the more common ways that water damage can occur in your home.

Watch for water accumulation

When excess water accumulates in your Phoenix home, it may cause serious damage if left unattended.  One typical culprit is roof gutters and downspouts. SERVPRO of East Phoenix recommends that you clean your roof gutters and downspouts often. You should do this, especially in the spring and summer months, when the amount of precipitation is naturally higher. This is to minimize the clogs and the resultant side effects. 

Keep your drains clear

Avoid drains backing up and causing a flood by watching what you put down the drain. Never pour grease down your sink as it can clog the sink and drainage, impeding water flow and backing up the water, which can result in water damage.

Inspect your faucets

Taps or faucets that are not entirely closed are common causes of excess water in the home, especially a vacant home for long periods when a small drip can become a big issue. Before retiring for the night or leaving the house for work, check to ensure that all of them are completely shut off. If you leave your home for extended periods of time, be sure all faucets are in working order, and no faucets are leaking.

Regularly inspect all plumbing in your home

Ensure that the rest of your plumbing is always intact by regularly having your plumbing checked in your home. Be sure that they have no leaks, perforations, or other issues that may occasion water spillages. Replace old drain hoses from washing machines, inspect supply lines for leaks, and always periodically inspect your water heater for leaks or rust, which can indicate an impending problem. An annual inspection can save a lot of headaches down the road if a small, imperceptible problem becomes an issue that results in flooding and water damage.

If you experience water damage, call in the experts

Despite your diligence, sometimes floods or other water damage happens to your home. If you experience water damage, the water remediation specialists at SERVPRO of East Phoenix is always ready and willing to be of help to restore and clean up any damaging water event. Just give us a call via the hotline (602) 507-6163 anytime 24/7.

Fire Safety Tips for the Holiday Season

11/16/2020 (Permalink)

As the holidays near, we’re using our kitchens and fireplaces more than we typically might. Kitchen fires tend to increase during this time of year with the additional use. Learn how to stay protected with these fire safety tips for the holiday season.

Kitchen fires

According to the National Fire Prevention Association (NFPA), kitchen fires' leading cause is unattended cooking. Thanksgiving ranks at the top of the list for home fires involving cooking equipment with three times the average number, followed by Christmas Day and Christmas Eve. Kitchen fires can be exceptionally damaging because of the variety of items that can catch on fire (stove, oven, toasters, and other appliances) as well as the extent of damage a kitchen fire can cause, including everything in your food pantry. Though accidents happen, learn how to keep your kitchen fire-safe this holiday and all year long.

Fire prevention tips for the kitchen

The potential for a kitchen fire doesn't have to put a damper on your holiday cooking:

  • Stay in the kitchen when cooking so you can keep an eye on the food, especially when frying and sautéing with oil.
  • When cooking a meal that takes a long time, like roasting or baking, check the items being cooked frequently. Using a timer is also a great way to keep engaged on what’s happening in the kitchen oven or on the stovetop. Company can be distracting, so put timers in different rooms so you can hear it over the music and party chatter or wear an alarm on your watch.
  • Be alert when cooking. It's easy to get distracted when there is a lot of activity around you. To help minimize the risk of injury, avoid consuming alcohol while cooking to keep completely alert, or have others assist you in the kitchen.
  • Keep objects that can catch fire, such as oven mitts, wooden utensils, food wrappers, and towels away from the stove.
  • Make sure kids stay away from the stove and oven, hot food, and liquids. Curious little hands can cause an accident within seconds.
  • Store toys, pocketbooks, and bags in a safe place so you, your guests, and the kids don't trip near the stove and oven or on a sharp corner of the counter.
  • Move matches and utility lighters out of reach of children.
  • Secure cords from electric knives, the coffee maker, plate warmer, mixer, and other cooking equipment at the far end of counters so no one accidentally pulls them off the edge.
  • Keep floors clean and dry, wiping up spills immediately to avoid slips and falls.

Enjoy your holiday fireplace safely

Since it gets chilly around the holidays, many people will enjoy a nice, warm fire in the fireplace, plus nothing says cozy like a crackling fire! Here are a few tips to keep that fire where it belongs:

  • Always have a screen in front of your fireplace
  • Never leave a fireplace completely unattended
  • Be sure your fireplace flue is open
  • Consider having your flue inspected and cleaned before the holiday season
  • Keep kids and pets away from the fireplace; even the screen can get scalding hot to the touch!

What to do if a fire occurs

If you experience a fire during the holiday season, don’t hesitate to contact SERVPRO of East Phoenix once the flames are extinguished. Whether the damage is large or small, caused by flames, soot, or chemicals from firefighters, SERVPRO’s trained fire remediation specialists can clean up the mess, address the damage, and do everything possible to get your home back to normal. Contact us 24/7 at 602-507-6163 to get your holiday back on track.

What to Do When Your Rental Property Floods

10/23/2020 (Permalink)

Large properties such as apartment buildings usually present unique challenges even when dealing with simple water problems. The costs of fixing damages from a burst water pipe in a condo, for example, can run up to tens or hundreds of thousands of dollars. Why? Unlike other standalone properties, the leaking water in a condo or other property with shared walls can seep from the upper unit to the ones below it damaging ceilings and walls. In addition, some units might be left unoccupied for extended periods, and if the leak originates from such a unit, the water might run longer before anyone notices, exacerbating the damage even more. Here’s what to do when your rental property floods.

Steps to take when your commercial property floods

The steps taken during commercial water removal in Phoenix impact the success and to some extent, the cost involved when water damage occurs. Faster extraction of water from the property after detecting the source and fixing it is the key to a positive outcome. When you call SERVPRO of East Phoenix, our trained technicians combine different techniques for effective water removal. For standing water on the floors, we use portable or truck mounted extractors, but in case it is more than two inches deep, we can use submersible pumps to ensure faster extraction.
The water removal process can cause some damages if not done correctly. A wet carpet is 50% weaker so our SERVPRO team is careful when extracting water because this might damage the carpet. For glued down-carpets, we often find an extraction wand more effective while for carpets with a thick pad, we use a heavier tool to complete the removal faster. Having professionals with knowledge in water damage remediation is crucial to avoiding additional damage.

What happens once the water is removed

Although extraction of water is essential in the earlier stages of the removal process, relying on it alone cannot dry the property thoroughly. Since above average moisture levels can also cause problems, we try to ensure the property is dry to preloss conditions. In this final phase, we use drying tools such as dehumidifiers, air movers and drying mats. The drying mats are particularly useful when working on wooden floors. This helps to ensure there are no lingering issues from the water damage, such as odor or mildew. Our technicians are trained to follow specific procedures to not only remove the water, but ensure the cause is addressed and the damage is completely handled before we call a job done.

Contact SERVPRO for all your water flood needs

By taking the right steps, it is possible to remove water from commercial spaces fast enough to avoid extra problems or costs. If you experience a flood in your commercial property, contact SERVPRO of Phoenix at (602) 507-6163.

Storm Water and Other Flooding Can Cause a Lot of Damage

10/15/2020 (Permalink)

When flooding happens, whether it’s from a strong storm or other external causes, people are often surprised and shocked at the amount of damage that happens inside their homes, including mud, debris and more. Homeowners whose homes flood because of floodplains or nearby construction need to get their homes dried out and cleaned quickly. Otherwise, several other problems can quickly develop and cause future problems and expenses to homeowners. SERVPRO of East Phoenix knows how to handle water damage. Learn the steps to recover from flooding.

What to do after flooding

Since we live in the desert, people incorrectly assume they’ll likely never experience flooding from storm damage or floodplains but surprisingly, we actually have several floodplains right here in the Valley that can put homes at risk. Homes that suffer from flood damage can become habitable again with the proper steps. Drying out an affected home is only half of the battle in saving a home. Flooding brings in untold amounts of debris full of pathogens and chemicals that can cause issues. It’s imperative to deal with all these issues to completely restore your home safely.

How SERVPRO of East Phoenix can help

We eliminate any water, debris, chemicals, etc. that may have entered your home with a flood and sanitize your flooded home so that you can live in it again safely. Our trained technicians typically start by drying out your home and possessions. To dry out your home, we use pumps for any remaining water that’s still in your home. We treat saturated areas by heating them and increasing the circulation of the air around them. This includes all surfaces, and even though ceilings may never touch floodwaters, evaporation causes them to become saturated, also. Belongings can be transferred to our site for temporary storage and to receive treatment that dries them out and sanitizes the items, removing any pathogens and other contaminants.

Why sanitizing is a necessary step with water damage

Sanitizing your home's interior keeps the home safe for your family when they return home. Some items in your home require their removal and replacement because of the inability of any known methods to adequately clean them. These include carpeting, mattresses, and many food products, including those inside your refrigerator. Our technicians will discuss their recommendations regarding treatment vs. replacement so you can decide what’s best for you based on the fact. One item that typically needs to be replaced is carpeting. Carpeting cannot remain after a flood because of the possibility of pathogens and other microbes to adhere to the fibers in the carpet; mold growth and odor will soon follow if not removed. Mattresses can harbor pathogens much the same way that carpet can and therefore also need to be removed and replaced vs. trying to treat them and return them to the home. Of course, food items can hold microbes in tiny areas that defy even the best cleaning techniques so if any items in a pantry were dampened by floodwaters, it best to discard them for safety reasons.

What to do if you experience a flood in your home

To clean and sanitize your home, our technicians use the latest methods available with high quality equipment and cleaners. We want to ensure that your home protects you and your family by being clean and habitable. At SERVPRO of East Phoenix, we have the tools and equipment to help us put our skills and training to work for you. Call us at (602) 507-6163 whenever you have flood damage or other disaster-related situations in your home.

Unwanted Mold in Your Home Needs to Be Addressed Professionally

10/5/2020 (Permalink)

As a homeowner, finding mold in your home is always an unpleasant surprise. Mold growth is likely to cause significant damage to your property if left untreated. So, what are your options when you need to control such related issues? Learn more about mold and what you need to do to get it handled.

What causes mold growth in homes?

The primary cause of mold damage is typically moisture. Without it, mold cannot grow, and that means the secret to controlling mildew growth lies in regulating the moisture content in your home. Our SERVPRO technicians understand that the dampness in your property can be as a result of indirect water intrusion, direct water intrusion, and intermittent intrusion.

Direct intrusion takes place when your roof or plumbing system leaks, your windows are poorly sealed, and water runs off from bathtubs and showers. Our SERVPRO of East Phoenix team has the tools and skills to fix such issues, and it is crucial to call professionals immediately you discover an anomaly. When it comes to indirect water intrusion, we are talking about that rising dampness in your home. That can happen when moisture wicks up from underground, and your property ends up with wet concrete slabs, furniture, cabinets, or carpets. Unfortunately, this is often undetected until damage is done, and mold growth has started. On the other hand, the cause of intermittent water intrusion may be condensation that results from inadequate ventilation, vaporizers, humidifiers, high humidity, and high steam. To lower the moisture content and improve air quality, mold remediation technicians may set up dehumidifiers. The role of these machines is to extract that additional moisture from the air.

Understanding mold

Microscopic mold spores exist almost everywhere, outdoors, and indoors, making it impossible to remove all mold from a home or business. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Mold is present almost everywhere, indoors, and outdoors. Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet. Understanding this helps our technicians know what to look for and how to address the problem.

How SERVPRO addresses mold growth

After addresses water issues described above, SERVPRO technicians dry the wet areas and stop moisture entry. We use a variety of techniques for mold remediation and one addressed, we can perform deodorization. Here, we use thermal foggers that emit deodorizing agents that have antimicrobial capabilities to reduce chances of mold growth. SERVPRO is certified by IICRC to do mold remediation, and we have the right tools and follow to state regulations when doing our work.

SERVPRO of East Phoenix is a trusted industry leader in mold remediation, and we take pride in our highly trained technicians. If you experience mold issues in your home, reach out to us immediately. With fungal growth and mold damages, you need immediate remediation services from qualified IICRC-Certified Applied Microbial Remediation Technicians like ours. Call us at (602)507-6163 and be offered proven restoration services to give you back your peace of mind.

How Arizona Climate Impacts Water Damage Remediation Services

9/11/2020 (Permalink)

If you’ve been in Arizona more than a day, you’ve likely heard the comment “It’s a dry heat” when people talk about our hot weather. While the desert climate tends to be drier than other parts of the country, water damage challenges still remain if you experience a flood or storm damage to your home or business. Here’s how Arizona climate impacts water damage remediation services.

The desert climate

The Sonoran Desert is infamous for its hot, dry climate, often going for months at a time without measurable rainfall, then getting a substantial downpour during monsoons. Super dry, then super wet, it can wreak havoc on a home or business if damage occurs. While many would think that the dryness is ideal for water removal efforts in Phoenix, it can also carry with it some unusual challenges for restoration professionals, business owners and homeowners. The SERVPRO of East Phoenix team knows how to work with desert conditions and make the best use possible of their equipment in low humidity and high heat, and high humidity and heat during the monsoons.
How our climate can help with water removal efforts

One benefit to the climate in Phoenix when it comes to water removal efforts is drying and evaporation speed. Unless it’s monsoon season, the air is typically hotter and drier than in almost any other part of the country, encouraging faster water evaporation rates and assisting SERVPRO’s water extraction work. In addition, well-designed drainage systems across Phoenix usually counter flash flooding and help to prevent standing water from accumulating in most homes and building across the Valley, unless you’re in a flood-prone area. Therefore, the water removal process often takes less time and energy to complete in Phoenix than in other parts of the country. Rooms, carpeting, drywall, etc. benefit from faster drying in low humidity, high heat conditions. Of course, water remediation equipment is still needed, but sometimes the drying process is a bit faster than it might be in more damp parts of the country.

How Arizona’s climate can impede water damage remediation
While the desert climate may allow your home to dry faster, that same climate makes speed doubly important when it comes to water removal effort. Why? Threats of mold and structural water damage develop at a faster rate than in other parts of the country due to the rareness of moisture here in Arizona. Mold varieties common in Arizona are more resourceful, growing and maturing at a faster rate to capitalize on fast-drying water sources. Also, years of exposure to the excessively dry air here in Arizona makes many conventional building materials susceptible to rapid deterioration once soaked as they’re typically quite dry; excessive moisture is quickly absorbed and can cause damage quickly. SERVPRO recognizes these risks and works to rid your home of excess moisture as quickly as possible to prevent further damage from occurring.
SERVPRO of East Phoenix is experienced water and flood damage mitigation and restoration in Arizona, offering services with the equipment and personnel necessary to address water damage as quickly and thoroughly as possible. Call us 24/7 at (602) 507-6163.

How Moisture Can Cause Mold Damage in Your Home

9/3/2020 (Permalink)

This is the time of year when there is typically more moisture in the air than usual due to monsoons. That increased humidity can sometimes mask increased moisture in your home, which can encourage mold growth. Learn how moisture can cause mold damage in your home and what to do about it.

How to reduce moisture in your home

To reduce the risk of mold damage in your Phoenix home, it’s important to decrease moisture throughout your house. The mold needs both moisture and a food source to grow. Mold colonies often grow in the dampest places in your home, such as the bathroom, laundry room, or basement. The fungus needs damp conditions to grow, which is why SERVPRO recommends you do all you can to reduce damp throughout your house. One way to reduce moisture is through the regular use of dehumidifiers, which can help minimize the moisture in the air in your home. Dehumidifiers draw water droplets out of the atmosphere, which contributes to drier conditions and less water for mold to use for growth. While most of the year proves to be quite dry in Phoenix, monsoon season can increase humidity in your home, so this is an excellent step to reduce moisture.
Proper ventilation is another way to reduce moisture in your home. Ventilation is necessary, especially in damp areas or places where mold tends to grow. Open windows regularly to ventilate stuffy or humid rooms, especially if you’ve experienced water damage in your home. Leaks, drips, or patches of damp seeping into walls or ceilings all provide the moisture mold needs for propagation. Get leaking pipes or faucets or patches of damp in your basement or laundry room fixed as soon as you can to help reduce moisture in your home and combat mold growth.

Mold is everywhere, so be diligent

It may surprise homeowners to know that mold is already present in their homes. Since microscopic mold spores exist naturally almost everywhere, indoors and outdoors, removing all mold from a home is impossible. Many restoration businesses advertise “mold removal” and even guarantee to remove all mold. This is a fallacy. We understand mold and mold growth. SERVPRO of East Phoenix has the training and expertise to remediate the mold in your home or business. Our IICRC-certified technicians are on hand to help with mold remediation and moisture reduction in your home. We clean all visible mold colonies and establish containment so we can vent contaminated air from your home. We are also equipped with dehumidifiers to improve conditions indoors, and our teams come with moisture meters and probes so we can do a thorough assessment of the situation and alert you to any hidden damp patches. We follow a very specific mold remediation process to get the job done.
Do not let mold damage your home. Call SERVPRO of East Phoenix at (602) 507-6163 today for assistance if you experience any kind of mold damage. We’re here 24/7 to serve you.

Trust SERVPRO for all Your Water Damage Restoration Needs

8/27/2020 (Permalink)

Water damage in your home can be stressful for any homeowner. When a leak occurs, there are several steps to take, and each one is equally important to ensure a positive outcome. Finding and addressing the cause of the water damage, drying the area, and repairing everything impacted by water are all needed. It takes a water damage professional to know what to do—Trust SERVPRO of East Phoenix for all your water damage restoration needs.

What happens when water damage occurs in your home

Water can seep through almost any kind of material, from concrete to other solid materials, leaving drywall, insulation, and lumber used during the construction of your home damaged, impacting furniture and flooring, and posing a severe problem that you cannot afford to ignore. If you experience water damage, never hesitate to seek out professional assistance when dealing with water damage in your Phoenix area home. Contact trained water damage restoration specialists as soon as possible. They’ll know how to find and stop the water damage, dry the water out, and start repairs.

Why call a professional?

Many homeowners feel they can efficiently address the water damage themselves, especially if the cause of the leak is minor and easily fixed. Simply open a few windows and doors, mop up the excess water, and all will be well, but that is actually not entirely effective and could lead to more damage.  SERVPRO provides you with access to vast resources, experienced technicians, and valuable services designed to adapt to your unique situation. Our technicians can locate, and repair problems found on your property, even those residing in hard to reach places such as your walls, attic, or crawlspaces.  Whether you have a roof leak, broken appliance, or plumbing issues, SERVPRO can help. We have water extractors of all sizes, along with cleaning, drying, and deodorization technicians that use various techniques to get the job done right. On top of everything else, we manage your entire restoration process from beginning to end and work hard to provide you with a stress-free restoration experience.  

SERVPRO damage technicians are the ones to call

SERVPRO technicians perform water remediation services as quickly and efficiently as possible, making every effort to restore your home to a quality pre-damage condition. Our 24-hour emergency service ensures a quick response and easy access to advanced restoration and cleaning equipment that makes your restoration easier. We care about the results you receive and show it by paying specific attention to every item damaged during an event. Our restore versus replace attitude reduces losses that you experience and helps get things back to normal fast. You can count on us; we provide you with quality services you can rely on during an emergency.
If you experience water damage in your home, don’t try to address it on your own. Contact SERVPRO of East Phoenix to begin your water damage restoration process, today. Allow us to meet or exceed any expectations you might have. (602) 507-6163.

Stop Water Damage in Your Restaurant Before It Starts

8/19/2020 (Permalink)

Phoenix restaurants have been hit hard by the recent COVID situation, and are just now opening their doors to welcome back patrons and start generating revenue again. Nothing can be more devastating for a restaurant than to experience water damage that forces the business to close yet again. Here are a few tips to stop water damage in your restaurant before it starts.

Use your commercial dishwasher properly

Dishwashers are notorious for causing floods in restaurants. While they’re designed to be a convenience that can wash dishes while you attend to cooking and serving, there are a few tips to follow to ensure they don’t cause a flood. It is tempting to put lots of dishes and utensils in the dishwasher to get more clean in each load. However, overcrowding can cause flooding which can lead to water damage. An over-filled dishwasher is much more likely to leak. It is better to do a couple of smaller loads than trying to fit everything into one big load. Make sure every staff member knows which detergent is best. Always use a dishwashing detergent, and always follow the manufacturer instructions. The incorrect dishwashing detergent or too much of the correct cleaning agent might cause suds or even a blockage.

Keep dishwashers and sinks well-maintained

Loose hinges, misaligned door latches, or broken seals, can all cause leaks in dishwashers. Simply adjusting and tightening a few screws may fix the problem. However, if it is not possible to right the door or seal, it is better to replace the appliance. Hoses and drains in dishwashers and sinks can develop cracks or other wear over time. Constant use might corrode hoses make a hole, and aging hoses can become unstable or cease to fit properly. Check all the components of the sink and dishwasher regularly and replace it at the first sign of wear and tear.

Don’t be careless with water

While it’s true that “a watched pot never boils”, an unattended pot being filled with water will likely flood every time! Make sure your staff knows that any time there running water being used, filling a sink, or filling a pot, they should never walk away until the water is turned off. That simple step can help prevent water damage in your restaurant.

Water damage can be devastating for restaurants. In the event of a leak, SERVPRO’s IICRC-certified technicians are on hand to help with cleanup. We extract water from your premises and use dehumidifiers and air movers to dry the surrounding area so you can resume business as soon as possible. If you experience any kind of water damage, reach out to SERVPRO of East Phoenix 24/7 at 602-507-6163.

Protecting the Family Pets from Storm-Related Damage

8/4/2020 (Permalink)

Families that are smart enough to create an evacuation plan in case of damage caused by storms know to include their pets in that plan; making sure one person is assigned to grab the pets and having leashes and carriers easily accessible to evacuate frightened pets quickly and safely. Unfortunately, sometimes storm damage happens while people are away, and the pets are home alone. Here are a few tips on protecting the family pets from emergencies caused by storms.

Prevent pets from starting house fires

Each year, more than 500,000 pets are affected by house fires, with 1,000 house fires started by pets themselves! With monsoon season, homeowners need to be more aware than ever about fire, open flames, and other damage caused by severe storms. There are a few steps homeowners can take to protect their pets. First, never leave open flames unattended, even if power goes out due to storm activity. Bushy tails can easily catch fire from a nearby candle, no matter how high up it is. If you have pets, simply stay in the room when candles are lit, or extinguish them when you leave. You can also opt for flameless candles, so you never have an open flame in your home. Be aware of loose wires that may be chewed by younger or curious pets. Pets may like to chew on wires and cords, but ensure that these items are out of reach from your pet, as they can lead to fires. During monsoons, people may quickly plug in fans or other items to fight the muggy weather, so be aware of those cords! Keep cats off of kitchen counters. Sanitary issues aside, if pets are accustomed to being on kitchen counters, they may get near a lit stove and cause a kitchen fire or get injured. The best prevention is to not allow them on countertops!

How to best protect your pets in case of fire or other storm damage

Sadly, fires and other emergencies happen and if you’re not home, it can be disastrous for pets. Here are a few tips that can help your pet survive the devastation such occurrences. First, as mentioned above, make sure there are leashes, collars, and carriers readily available if you need to get your pets out of the house quickly. Make sure your home evacuation plan includes who is responsible for the pets, and when everyone is safely outside and you’re doing a headcount, don’t forget your pets in that tally! Use monitored smoke detectors that are connected to emergency responders – Should a fire start while you are away from your home, you’ll rest assured that your pet has access to emergency response services even if no one is home to call them. Put an emergency pet sticker on the window by your front door so first responders know how many pets are in the house should they enter when you’re not home and storm damage occurs. Make sure your neighbors are aware of how many and what kind of pets you have so they can inform firefighters in your absence.

Leave Mold Remediation to the Experts at SERVPRO

7/16/2020 (Permalink)

With monsoon season comes moisture which can cause mold in your home. Should you see signs of mold in your Phoenix home, contact SERVPRO of East Phoenix immediately to take care of the situation before it gets worse. Homeowners may want to address the situation themselves, but it is best to leave mold remediation to the experts.

Not all mold damage is visible

One of the most important reasons to call a professional mold remediation service for mold damage to your home is that the problem cannot be solved without professional intervention. The area must be dried, cleaned, sanitized, and possible repainted or rebuilt if the mold infestation was well-developed. Even when mold appears to be gone, it is not, and if not cleaned thoroughly, spores can continue to grow and spread to other parts of the home causing more damage. 

Why cleaning mold on your own is not enough

Trying to eliminate mold damage yourself can be detrimental to the home, rather than helpful. Even if you remove all visible signs of mold in your home, it is almost impossible to eradicate airborne spores and hidden pockets of growth without advanced tools. We use advanced moisture detection tools to identify patches of mold behind walls and surfaces and air scrubbers to filter as many spores out of the environment as possible. Also keep in mind that you really cannot remove mold altogether. Since microscopic mold spores exist naturally almost everywhere, indoors, and outdoors, removing all mold from a home or business is impossible. Remediation is what keeps mold growth at bay.

Moldy smells indicate a problem

After mold has been addressed, the musty odor it causes can remain. These odors take years to leave your home on their own. SERVPRO technicians use industrial-strength chemical fogging machines to neutralize odor molecules, even if they are embedded deep within the walls and floors of your home. When mold appears in your home, SERVPRO professionals will:

  • Inspect and assess mold damage
  • Contain the mold
  • Execute air filtration
  • Remove mold and mold-infested materials, if applicable
  • Clean mold-impacted content

There is more to cleaning mold than simply wiping it off surfaces, which is why mold remediation is best left to the professionals of SERVPRO. SERVPRO of East Phoenix is the Valley's leading provider of mold damage remediation services. For our expert help with mold in your home, give us a call at (602) 507-6163. We will work with you to address your mold issues.

Being Prepared for Any Disaster Can Protect Your Phoenix Business

7/14/2020 (Permalink)

No business owner ever plans on a disaster to strike, but you can prepare for it. In the event of an emergency, the SERVPRO Emergency Ready Profile (ERP) can help minimize business interruption by having an immediate plan of action in place for your facility.  Learn more about SERVPRO’s ERP and how you can protect your business.

What is an ERP?

The SERVPRO ERP is a comprehensive document containing critical information about your business, including items such as emergency contact information, shut-off valve locations, and priority areas.  When disaster strikes, the more you and your employees are prepared with information, the more damage can be avoided, and recovery time can be improved.

How does the ERP work?

Knowing what to do and who to call in advance and having a plan in place may help minimize the amount of time your business is inactive and gets you back in the building following a disaster, such as damage after a monsoon flood.  The ERP is available online using your computer or a tablet.  You can download SERVPRO's free Ready Plan app to access this information anytime.  The SERVPRO Emergency READY Profile (ERP) will help ensure you and your businesses are "Ready for whatever happens." The SERVPRO Emergency Ready Profile system is a web-based interface designed to quicken our response times to business emergency calls.  The system was designed to help save the business owner's time and money, allowing your doors to re-open more quickly. The system requires the uploading of relevant information that completes and personalizes your business profile.  Upon your request, one of our representatives will help you complete your profile at no cost.

Disaster recovery when you need it

SERVPRO of East Phoenix is there to help with all aspects of disaster recovery. The ERP will help you plan ahead and be prepared for the unexpected, and our highly trained restoration specialists can help with whatever damage you encountered, from water to fire to mold or any other disaster. Work with us to get an ERP in place and keep our information handy in case of an emergency. We are available to help with any kind of situation 24/7. Contact us at 602-507-6163. We are always here to help!

Avoid Severe Storm Damage to Your Phoenix Home During Monsoons

7/7/2020 (Permalink)

Your home might be one of the last places that you might expect to flood, given that the average rainfall every year is far below the averages for other places around the country. Even with this fact, houses in the area get flooded year after year from storm damages that allow heavy rainfall to access a home quickly, typically during the monsoons. The more severe the weather event, the more significant the water damage that results in the affected area of your home. SERVPRO of East Phoenix has pulled together some tips on how to avoid severe storm damage to your Phoenix home during monsoons.

Preventative steps to avoid severe damage

Preventative steps can be taken to reduce the risk of severe storm damage. Here is a quick list of items to address before the storms come rolling in:

  • Trim back trees
  • Cut off dead limbs
  • Make sure drainage and gutters are clear of debris
  • Have your roof checked for leaks
  • Make sure you have adequate drainage around your home,

Simple preventative steps can go a long way to mitigating severe storm damage, so add these activities to your annual pre-monsoon checklist to be prepared.

What to do if you experience damage

As prepared as you can be with the above, you cannot avoid the possibility entirely as Mother Nature will do what it wants. Your best solution when unfortunate circumstances like these occur to your Phoenix property is to know whom to call to help you with water damage restoration and to get the water extracted quickly from your home to prevent further lasting damage to the structure of your residence. That is where SERVPRO of East Phoenix comes into the picture!

Steps to damage control and restoration

Our experienced SERVPRO team has seen many storm damage incidents throughout the Valley and have a proven process for restoring your Phoenix home to pre-storm damage condition. Our first step is to remove the possibility of more damage occurring by boarding up any areas of your home where water is coming in, or tarping over punctured portions of your roof which prevents additional water from being able to enter your home. Then we can start the restoration process to continue to deal with the water damage issues in your home. Repairs to the damaged portions of your roof, siding or windows can be dealt with when the severe weather subsides, and the restoration process gets completed.

Getting rid of the water

Extracting water is critical to preventing further structural damages. Our SERVPRO team utilizes either portable pumps or truck-mounted pumps to address this and get the job done. Drying gets achieved with the use of air movers. Once complete, we make sure that further water damages are not persisting out of sight to prevent mold and mildew.

Storm damages may not seem like a natural threat to your home, but it can and does happen during the monsoons. If your home experiences storm damage that results in flooding, do not hesitate to call SERVPRO of East Phoenix. Our experienced emergency response team can be reached 24/7 at (602) 507-6163.

Tips to Protect Your Business from an Electrical Fires

6/30/2020 (Permalink)

Unfortunately, many fires that occur at businesses are caused by electrical issues; many which could have been prevented with a little maintenance and diligence. Here at SERVPRO of East Phoenix, we have a few tips to protect your business from an electrical fire.

Regular inspection is the key to prevention

One of the most important steps you can take is to have your business inspected for any hazardous situations that could cause an electrical fire. A licensed electrician can help to keep you, your employees, and your business property safe by letting you know what needs to be done after a thorough assessment. One example is to replace wiring in an older building; a common cause of electrical fires and not easily spotted by business owners. Make a commitment to do this and protect your business.

Cords and plugs are a common source of fire

A common cause of electrical fires in businesses and homes is an electrical cord, plug, or damaged outlet causing a spark and leading to fire. If these items are found to be tattered, frayed, or otherwise worn out or even worse, showing burn signs, they should be replaced immediately. Surprisingly, these too can be overlooked because they are often under desks and behind furniture and can go undetected. Cords in poor condition can overheat or cause a spark, which can lead to a full-blown fire. Replacing damaged cords is a simple and relatively inexpensive protect against electrical fires. Faulty wiring is yet another hazard, and if a flickering lamp or sparking outlet is something you are experiencing, contact a licensed electrician your area to make the necessary repairs. If anything that conducts electricity feels warm to the touch, have your electrician check it out to see if it needs to be replaced. When was the last time you looked at ALL your electrical cords and plugs? Now is the time!

Overloaded outlets

Businesses are all about connectivity nowadays, and it seems like everything needs to be plugged in somewhere at some point to work. Tempting as it may be, take steps to avoid overloading your outlets. Just because the socket is empty, you should not add multiple sockets to an outlet to help run more machines. Overburdened sockets are a risk factor for an electrical fire. The United States Fire Administration recommends that you buy power strips equipped with internal overload protection; this feature will ensure that a strip shuts off its power supply as soon as it becomes overloaded, helping prevent fire damage. Be frugal about how much you try to plug in to your outlets!

Space heaters are a possible fire source

While you would think space heaters aren’t such an issue in Arizona, they are, especially in office building where frigid A/C temperatures tempt people to tuck a small space heater under their desk for relief. The challenge is that any appliance that plugs in can be dangerous if not used carefully, and space heaters are often a culprit. Flammable materials such as paper, cardboard, and rugs need to be watched and kept away from any equipment that produces heat or can overheat. Take a look under your office desks: do you see heaters next to file boxes? Time to clear an area around that space heater for safety!

SERVPRO of East Phoenix can help with any fire damage remediation issues you may have. We are available 24/7 to help you.

Addressing Soot After You Experience a Fire in Your Home

6/29/2020 (Permalink)

Sometimes even the smallest of fires in a kitchen can cause some serious damage. Not only can you experience appliances melted or fire damage on your walls and ceilings, you may also suffer from extensive soot damage, which can be a challenge to clean up. Here are a few tips on addressing soot after you experience a fire in your home.

What is soot?

Soot, sometimes called lampblack or carbon black, is a fine black or brown powder that can be slightly sticky and is a product of incomplete combustion. It leaves an ugly sight and foul smell. During a fire, soot spreads to the whole house, attaching to several surfaces. The acidic properties of soot can damage your home and indoor air quality if the soot is not removed immediately.

Do all house fires result in soot?

Most of the materials used for the construction of your home have the ability to catch fire and help it to spread throughout the structure. Unfortunately, this can spread the effects of this blaze all throughout your property, which means you will likely experience some level of soot in your home after a fire. While you might be tempted to simply clean up the soot on your home, cleanup is best left to the professionals, as it can be more difficult to completely clean than you might imagine.

When to call in fire clean up specialists

Most often the substantial effects that stand out from a house fire of any kind are smoke and soot damages. These are common versions of fire damage in homes, and they can often prove to be challenging to remove without the right equipment.  Fortunately, our SERVPRO professionals have the tools and expertise to help you through often widespread soot damages throughout your household. While the most concentrated of this effect can get found around the fires originating point where it burned the longest, this is not always the case. The debris and film from the combustion leaves a dark, often black residue on surfaces, furniture, flooring, and other materials. That is soot. Unless the fire didn’t spread at all and was quickly extinguished, it’s time to call fire clean up specialists, or those skilled in fire damage remediation, to help with clean up.

How can soot be removed? 
Removing this residue requires multiple approaches. For wall surfaces, scrubbing with wet and dry sponges can often remove the bulk of the present film. Confined spaces like ductwork require high powered vacuums to get used instead. SERVPRO of East Phoenix can assist in cleaning ductwork. Smoke damage often presents itself in the form of a harsh odor lingering in fabrics, carpeting and open spaces throughout affected areas of your house. Removal of this odor typically requires thermal fogging to break apart odor molecules and leave no discernable scent behind. Depending on the extent of soot damage found in the home, our highly trained technicians will know exactly what to do to address the soot throughout your home.

If you suffer a home fire, regardless of the extent of damage, it is a good idea to contact SERVPRO of East Phoenix to help with all your fire damage remediation needs, including addressing soot. We can be reached 24/7 at 602-507-6163. Let us help restore your home to pre-fire condition.

Fire Safety Tips for Your Home

6/5/2020 (Permalink)

Fires can be devastating to homeowners, so it is critical to be as prepared as possible for this worst-case scenario event. We have pulled together a few tips on how to be prepared should a fire start in your home and what you should do. In the event of a house, every minute counts. Mere seconds can determine the severity of the damage that a fire can wreak upon your home. Having a fire emergency plan in place is necessary to keep your home protected during an emergency.

Have and understand your smoke alarms

Make sure that smoke alarms are installed on each level of your home at a minimum. You may also want to consider installing a smoke alarm inside every sleeping area in addition to the one alarm per level. Installing is only the first step! It is critical for smoke alarms to be tested regularly and that their batteries are changed yearly to make sure that they are functioning correctly. For extra protection, consider installing a central carbon monoxide detector to supplement your smoke alarms to protect your home from deadly fumes. This is especially important if you have gas appliances of any kind in your home.

Have and know how to use fire extinguishers

Be sure that there is at least one fire extinguisher in your home that is easy to access in the event of a fire. Most people keep an extinguisher in their kitchen but find a place that makes sense for quick access. The type of fire extinguisher recommended for household use is an ABC fire extinguisher, which can put out three different classes of fires. Here is a quick overview of those three classes: Class A covers trash, paper, and wood fires. Class B is for various liquids and gases. Class C is for fires emanating from electrical sources. It is vital that every person in your household understands how to use your fire extinguisher(s) beforehand so that you do not have to waste time reading the directions during an actual emergency. Remember, time is of the essence during a house fire!

Create and enforce safe practices in your home

Teach your children the dangers of playing with fire and always keep matches as well as lighters in a secure location away from them. Many household fires are caused by not having flammable items safely secured. Create a fire emergency plan with your family to have a predetermined escape route in the event of an emergency that your entire family can remember in case you become separated. During a house fire, safety is of the utmost importance, and having a plan of time will offer calm, organized action instead of panic and chaos, which can save lives.

Know who to call if you experience a fire

Once a fire has been put out, and everyone is safe, know who to call to help you recover from a fire. SERVPRO of East Phoenix has a large team of IICRC-certified professionals who can offer services ranging from debris removal and reconstruction through odor removal and environmental purification. With a 24/7 response to fire emergencies, our dedicated technicians can provide effective fire mitigation solutions to preserve your property and its contents from worsening conditions as we work to restore your home or business. We will help you recover from these challenging times, so reach out to us immediately after the flames are out to help get your home back to normal. Keep our contact information handy: (602) 507-6163.

It’s Not Too Late to Get an Emergency Readiness Plan in Place for Your Phoenix Business

6/2/2020 (Permalink)

When an unexpected disaster occurs, many businesses, regardless of size, struggle to recover in the aftermath entirely—having a solid plan in place for your employees to be prepared for emergencies can make the difference between surviving a disaster or not. Does your business have an emergency readiness plan? It’s not too late to get one from SERVPRO of East Phoenix!

How unexpected situations impact businesses

Some businesses may never recover following an unexpected circumstance, having lost too much time, clientele or inventory during the recovery process, or property damaged beyond repair. A fire to a business is devastating and can cause it to shut down completely; for many companies, regardless of size, extensive downtime can mean a substantial financial impact. According to the Federal Emergency Management Agency (FEMA), almost 40 percent of small businesses never reopen their doors after a disaster. However, the ones that do survive usually have a preparedness plan in place.

What is an emergency readiness plan (ERP)?

While an emergency readiness plan can’t stop an unexpected incident from occurring, it can help a business be ready to handle a disaster during the event and be better prepared to recover after a disaster. One way SERVPRO helps a business of any size be prepared is with the ERP profile. Pre-planning can serve as an insurance policy aimed at peace of mind. And knowing you are "Ready for whatever happens" speaks trust to your clients and employees that in the event your business is affected by a disaster, they don’t necessarily have to be.

By developing a SERVPRO Emergency READY Profile for your business, you minimize business interruption by having an immediate plan of action, regardless of the situation. Knowing what to do and what to expect in advance is the key to timely mitigation. It can help minimize how water damage, fire damage, severe vandalism, or any other situation can affect your business.

The SERVPRO Emergency READY Profile Advantage

  • A no-cost assessment of your facility.
  • A concise Profile Document that contains only the critical information needed in the event of an emergency.
  • A guide to help you get back into your building following a disaster.
  • Establishes your local SERVPRO Franchise Professional as your disaster mitigation and restoration provider.
  • Identification of the lone of command for authorizing work to begin.
  • Provides facility details such as shut-off valve locations, priority areas, and priority contact information.

Contact SERVPRO of Phoenix to get your business ready

SERVPRO of Phoenix is well-versed in disaster recovery and remediation. If you want to prepare your business for any unexpected disaster better, contact SERVPRO of East Phoenix to learn more. You can also read more about SERVPRO’s ERP to understand how it can help prepare you for any emergency and offers helpful tips and best practices. Already experienced an unexpected disaster and need help?  Call SERVPRO 24/7 at 602-507-6163. We can help you recover and get back to business in no time!

Don’t Try to Address Water Damage in Your Home by Yourself

5/6/2020 (Permalink)

Its surprising how much damage just a little bit of water can do. A bathtub overflows, a pipe leaks, a toilet overruns….. these are a few situations that can cause water damage to your home. Depending on the severity, you may be tempted to grab a mop, wipe up the water, and call it a day. Learn why that’s not always the best idea and why you shouldn’t try to address water damage in your home by yourself.

No such thing a just a little damage

There is no such thing as a small disaster, and that includes water.  The challenge with water is that typically the water you see is not necessarily all the water present, so trying to address water damage by only tackling what you see likely leaves a lot of damage behind. Especially when the water you don't see contains bacteria or causes mold, rot, and other unseen damage, water damage can affect the value of your property. Warping, mold, etc. needs to be addressed. Water damage professionals like SERVPRO of East Phoenix know what to look for and how to remediate it.

Following all the steps to address water damage

SERVPRO’s trained water damage specialists are equipped to clean and restore your home utilizing the following procedures safely:

  • Identifying the source of the water.
  • Measuring temperature and humidity for drying analysis.
  • Surveying the extent of damage and inspect the premises.
  • Performing emergency water extraction
  • Applying necessary treatments like disinfecting and/or deodorization.
  • Utilizing drying equipment and monitor drying.

The worst damage may be the damage you don’t see

Water loss incidents often become emergencies and disasters without appropriate mitigation tactics and employed equipment. Homeowners do not have access to the broad inventory of sophisticated extraction and drying tools that our SERVPRO of East Phoenix team does, making us a wise choice for your water-damaged property. We find the damage that goes beyond the surface and get rid of all the water and all the damage. Our temperature and humidification checks are to find the water that’s behind a wall or under flooring. Left unchecked, that can turn into mold and mildew, and impact the structural integrity of walls and floors.

If you experience water damage in your Phoenix home, don’t try to address the issue on your own. Call SERVPRO of East Phoenix to come out and assess the situation. Our professionals can make water damage “Like it never even happened.” Call us at (602) 507-6163 24/7 for all your water damage needs.

Arizona Storms and Your Roof: How to Be Prepared

4/29/2020 (Permalink)

People who are new to Arizona are always taken aback at just how powerful our monsoons can be. Though beautiful to watch (from the safety of the indoors!), they can be quite damaging to your Phoenix home. Roof damage can be a significant cost for homeowners and one that can be avoided with vigilant and routine inspections. While many people are likely aware of the potential for damage after a storm, they may not be as aware of the threat a monsoon poses to their roof. The storm’s heavy winds, torrential rain and occasional hail can do lasting damage to your roof if not mitigated early. SERVPRO of East Phoenix has put together a few tips for the different kinds of roofs in Arizona and how to spot storm damage.

Check Your Shingles

The most apparent signs of storm damage to your roof are broken or missing shingles. Hail stones can either create small divots in a shingle, or they can completely fracture and even break a shingle free of the roof altogether. High winds can rip them off altogether. Be sure to take a quick peek at your roof after a storm to ensure all shingles are intact. Replace missing and broken ones immediately to prevent further damage.

Look at the Roof Underlayment

While missing shingles are not significant causes of roof damage (except cosmetically), torn or missing underlayment can be. When a shingle is broken or missing, it can lead to the exposure or wearing away of the underlayment. Tattered or damaged underlayment can lead to water damaged sheathing which can exacerbate the problem. If you spot torn or missing underlayment on your roof, call a storm damage professional to come out and assess the damage as soon as possible.

Checking the Sheathing

The sheathing is the wood boards that cover over your attic joist. While many Arizona homes may not have a true attic, they will still have some space that is covered by sheathing over your roof’s joist. These boards are your last line of defense against the outside elements like water. If your shingles and underlayment are damaged, then your sheathing is exposed to rain and other elements. Depending on the severity of the storm, it can severely damage your sheathing through both impact of water or hail, or intensity of winds. Like underlayment, the damage needs to be assessed and addressed immediately to prevent further damage.

Insulation and Attic Inspection

When the roof compromised, it leaves insulation and your attic space potential exposed as well. This exposure can lead to moisture buildup and possibly mold. If you are experiencing this level of damage to your insulation and/or attic, you may want to call a disaster restoration specialist like SERVPRO of East Phoenix. Our highly trained technicians will know how to remediate the situation.

Arizona storms can cause significant roof damage. Routine inspections of your property’s roof should protect you from any obvious issues like missing shingles but even with a secure roof, storm damage can happen. If you experience storm damage to your Phoenix home, contact SERVPRO to help address the situation immediately. We’re available 24/7, 7 days a week to help you with any damage you experience. Contact us at (602) 507-6163 to get the help you need.

Cleaning Smoke Damage After a House Fire

4/9/2020 (Permalink)

Many homeowners think that they can clean-up smoke damage to their home after a fire. Unfortunately, that is never a good idea. Cleaning up smoke and soot damage requires professionals to do the job. That’s where SERVPRO comes in!

Bring in the Fire Damage Pros

A house that has e a fire is typically not safe to enter or spend time in, so practice extreme caution and don’t enter the house. The integrity of walls and floors may have been damaged, along with other hazards. It’s important not to enter the home until remediation professionals tell you it is safe to do so.

While you should not undertake trying to clean up smoke and soot damage from a house fire yourself, you should get the professionals into your home as soon as possible to keep further damage at a minimum. Ash and smoke, if left untreated, will cause corrosion, discoloration, and a lingering powerful and offensive odor. Ash will start causing damage and discoloration almost immediately, and the damage may be permanent and irreversible. Anything that was made of plastic will begin discoloring quickly. Metals will easily tarnish and corrode, and fiberglass will begin to yellow. This can be kept to a minimum if you act quickly after a fire.

If you get fire damage restoration professionals in soon enough after a house fire, they can mitigate or eliminate the smoke and ash damage from the fire and prevent further damage to your property. Unfortunately, if you don’t get the pros in early, the loss becomes worse and worse, and the costs to repair will begin to soar within just a few weeks. Let SERVPRO of East Phoenix help!

Know Who to Hire

Many companies claim to be fire damage restoration specialists, but they may not actually have the proper training and certification to do the job. The Institute of Inspection Cleaning and Restoration Certification (IICRC) is the primary oversight agency for the industry. Companies recognized, registered, and certified by the IICRC will have taken extensive coursework to earn their certification.

What a Trained and Certified Fire Damage Restoration Professional Does

A trained and certified fire damage restoration professional will first identify all affected materials and the source of odors, if possible. They will be extremely thorough. They will determine what can be salvaged and cleaned and what cannot be and must be replaced entirely. They will then begin the clean-up process by removing built-up ash residue. Once the ash is cleaned, they can better identify the sources of odors, which they will treat with special detergents made to neutralize the odors. Once fire damaged materials are treated, they will be sealed to prevent future odors from emitting into your home.

If you or anyone you know needs smoke or fire damage restoration services, SERVPRO of East Phoenix is here to help! Contact us today at (602) 507-6163. We’re available 24/7 to help.

Getting Help for Water Damage Situations in Your Home

4/9/2020 (Permalink)

Water can be damaging. It can permeate through solid materials like concrete or cinder blocks if given enough time and makes its way into any crack or crevice found on your property. It is thoughtless, unconcerned, or impartial to whether it does damage to your home. SERVPRO can help with water damage situations.

How a professional can help

A professional water damage restoration specialist in Phoenix can help you fight back against water issues plaguing your home.  With a variety of tools, experience, and training a quality technician can make the most of what your insurance company provides and work hard to produce the results you deserve. There is no reason for you to take problems like this on alone, in fact, it is likely better that you seek help from the start.

Types of water damage situations

SERVPRO of East Phoenix technicians respond to a variety of water intrusion situations, providing customers with a solution to each one in detail. During the winter months, you may have problems with frozen or broken pipes. When a pipe bursts, you can easily find your home filled with over 6-inches of water within minutes.
SERVPRO also responds to a variety of issues concerning washing machines or dishwashers. A malfunctioning appliance can flood your home within minutes, leaving little time to react. Causing serious damage to your flooring, furniture, and belongings, or even leading to additional hazards that make it hard to recover.

Water damage restoration at a glance

It takes industrial-grade water extraction equipment and infrared moisture detectors to get water out of every nook and cranny; it is just not enough to mop up and move on. Cleaning, deodorization, and sanitation technicians with the proper IICRC certification provide you with your best opportunity for recovery.
All you have to do is contact SERVPRO of East Phoenix to receive professional quality help for all your water damage needs. We can help you recover from most of the problems that occur in your home, so call today (602) 507-6163. We are available 24 hours a day to assist you.

How Can SERVPRO Help with Document Restoration?

3/23/2020 (Permalink)

After a fire, flood, or mold issue, important documents are often damaged and at risk of being non-restorable. As a leader in the restoration industry, SERVPRO of East Phoenix knows timely mitigation is the key to recovering damaged items like documents before it’s too late for businesses. Water or smoke damaged paper can rapidly deteriorate, but with proper handling, our highly trained restoration professionals can help you recover your important files utilizing a variety of methods.

Document restoration options

Depending on the type of documents and the level of damage, we have five options for the restoration of documents:

  • Air Drying
  • Dehumidification
  • Freezer Drying
  • Vacuum Freeze Drying
  • Vacuum Thermal Drying

Vacuum freeze-drying

We get a lot of questions about this option! Vacuum freeze-drying is one of the most effective way to restore documents after a water loss. Our Document Restoration Team uses sublimation, which skips the liquid stage to turn a solid right into a vapor to avoid causing more damage.

Certified Destruction

Often, documents must be completely destroyed to protect a business’s liabilities, image or other information. We guarantee that your sensitive files will be disposed of properly.

Minimize additional damage

When your valuable documents, including photographs, are damaged by water, extreme caution should be taken to help ensure the water damage does not destroy the document. Although some documents may not be restored to pre-water damage condition, SERVPRO of East Phoenix can save a great deal and help minimize additional damage. 

To learn more about our Document Restoration services, contact SERVPRO of East Phoenix at 602-507-6163. We offer 24-hour emergency services in our local community. Don’t hesitate if your documents are damaged; contact us immediately!

We are Cleaning Experts

3/19/2020 (Permalink)

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of East Phoenix at 602-507-6163.




SERVPRO Provides Cleaning and Disinfecting Services to Phoenix Businesses

3/16/2020 (Permalink)

SERVPRO professionals have specialized equipment and training to provide the highest level of commercial cleaning and sanitizing to maintain your business facility. SERVPRO of East Phoenix is here to help with local commercial cleaning and sanitizing services.

Business need to deep clean facilities

As businesses accelerate their cleaning and sanitizing procedures during these trying times, it’s an excellent time to take advantage of the commercial cleaning and bioremediation services SERVPRO can provide. When your commercial property needs a deep cleaning, disinfecting, and sanitizing, calling SERVPRO of East Phoenix to provide a fast and professional response is the smart move. The CDC encourages regular cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets, tables to keep the spread of any disease at a minimum. Unlike households, businesses don’t always have complete control over who they come in contact with, so thorough cleaning is suggested to keep customers and employees alike protected.

Working with commercial cleaning professionals to get the job done

Our crews are up to the recent challenges impacting our community using specialized training and equipment. Our cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for our cleanup process, and disposal of waste. Carpets and fabric and upholstery can be sanitized using our hospital-grade disinfectant. Our crews can schedule work around your business hours to reduce the impact on your daily operations or come in quickly if your business has responded to the recent announcements by closing your doors temporarily.

Meeting your sanitation needs

Trust the SERVPRO of East Phoenix team to fully capable of meeting the sanitation standards required during this challenging environment. We are trained in the appropriate use of EPA-registered disinfectants and committed to a close working relationship with your facility housekeeping staff. Our staff is capable of cleaning and sanitizing bathrooms, kitchens, and other common areas with the discretion and effectiveness your commercial facility requires. With recent demand in professional commercial cleaning services, it’s a good idea to contact us today to book your commercial cleaning appointment at 602-507-6163.

Practical Help Homeowners Need After Crime Scene Situation in Phoenix

3/13/2020 (Permalink)

The stress of dealing with criminal activity in your home shouldn’t be worsened by having to clean up after the situation. Because the substances needing disposal are often dangerous or difficult for many people to manage, it is best to engage a professional service. SERVPRO of East Phoenix offers compassionate and properly trained technicians to put your home back in order.

Professional help with crime scene abatement

More than one homeowner has had to deal with a crime scene situation in their home; whether it involves blood pathogens or drug cleanup, the job can be challenging, to say the least. Our trauma and crime scene abatement team knows and follows applicable Environmental Protection Agency (EPA) and the Occupational Safety and Health Administration (OSHA) regulations and rules when cleaning and restoring your house. 

What SERVPRO can do

If ever you needed SERVPRO to come through on our promise to make it “Like it never even happened,” crime scene cleanup is near the top of the list. Biohazards like blood and dangerous and irritating chemicals suddenly permeate your home, and you have neither the knowledge nor the energy to deal with their appropriate removal. Specialized training prepares our crews to deal with all the debris throughout your home due to the crime and the police actions and follow up. We take all precautions to manage every cleanup aspect relating to the crime and its aftermath. Knowing what you or your family endured is the motivation to clear away every scrap of evidence of what took place in your home. 

Services after crime scene cleanup

Unfortunately, the work doesn’t end after the initial crime scene cleanup. Depending on what caused the crime scene in the first place, from fights, debris from firearms or other weapons, and the whole gambit of police evidence gathering materials end up bagged and taken from your premises, there’s more to be dealt with. Carpets cleaned, walls washed, holes filled in, and touched up with paint go a long way to restoring a sense of control and peace even after disruptive forces shatter your home. 
SERVPRO of East Phoenix has the training, technicians, and equipment to set you and your family on the path to recovery. Call us at (602) 5073-6163 day or night for fast, professional help from our team.

Water Damage Tips You Need for Your East Phoenix Home

3/7/2020 (Permalink)

Homeowners are often surprised by how much damage a water leak can cause in a home, especially if a leak isn’t detected right away. Mold, warping and other damage can really wreak havoc on a home, leaving a big mess for homeowners to deal with. SERVPRO of East Phoenix specializes in water damage restoration so we know what it takes to get your home back to normal. We also have a few water damage tips for homeowners to help smooth the road to recovery.

Right after water damage occurs safety first!

Time is of the essence once you experience water damage. Follow these tips to keep damage to a minimum until the SERVPRO trained professionals arrive:

  • Is it safe to stay in the house?
  • Electrical and "slip and fall" hazards are some of the most prevalent concerns so use caution when moving about the house
  • Only do activities that are safe for you to perform. Safety should be your first priority!
  • Wet materials can be VERY heavy. Be careful if you’re trying to move items on your own

Controlling water damage

There are several activities you should leave to the pros to handle, but here are a few activities you can do on your own after a flood or other water damage:

  • Remove excess water by mopping and blotting.
  • Wipe excess water from wood furniture after the removal of lamps and tabletop items.
  • Remove and prop wet upholstery and cushions.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn air conditioning on for maximum drying in summer.
  • Remove colored rugs from wet carpeting.
  • Remove art objects to a safe, dry place.
  • Gather loose items from floors.

And here are a few things NOT to do; again, safety should always be your first priority:

  • Don't leave wet fabrics in place. Hang furs and leather goods.
  • Don't leave books, magazines, or other colored items on wet carpet or floors.
  • Don't use your household vacuum to remove water.
  • Don't use television or other household appliances.
  • Don't turn on ceiling fixtures if the ceiling is wet and keep out of rooms where ceilings are sagging.

What to expect from your SERVPRO of East Phoenix technicians

Once help arrives, here’s what you can expect to happen. SERVPRO follows a strict water damage restoration process to provide the best service possible. First, when you call us, we’ll ask a lot of questions so we have a handle on what to expect, so our techs will show up prepared! They’ll inspect and assess the water damage and determine how far the moisture has traveled to ensure proper and complete restoration. Next, we’ll quickly start the water removal process to get the majority of the water handled. Once that’s complete, the drying and dehumidification process starts. We use specialized equipment to remove the remaining water that is harder to access. Our professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home. Then we clean and sanitize the room or rooms that were damaged, and start the restoration process, which may involve minor repairs, such as replacing drywall and installing new carpet or may entail major repairs, such as the reconstruction of various areas or rooms in a home or business.

Experiencing water damage in your home is never easy, but following our water damage tips and calling the professionals at SERVPRO can help restore your home to pre-damage condition. If you experience water damage in your home, contact us at 602-507-6163.

Tips for Fire Prevention in Your East Phoenix Business

2/25/2020 (Permalink)

A fire can cause severe damage to business equipment, materials, and structures. As a business owner, focusing on fire risk assessment, fire prevention, and employee education for fire safety can help reduce your chance of fire and smoke damage. Here are some tips to help prevent fires in your East Phoenix business.

Look for fire hazards at your business

A good first step for fire prevention is to look around your business and find potential fire hazards. The National Fire Protection Association offers publications on fire safety codes for businesses. You may also want to contact the Phoenix fire department and ask them to come out and do an evaluation of your business for recommendations on how to make your office safer for possible fires.

Have the right equipment on hand

Having the proper fire protection equipment in your business is essential to prevent fires as well as keeping damage to a minimum should a fire break out. Automatic sprinkler systems are a good way to prevent fires from causing too much damage should a fire start. Of course, it’s critical to have detectors and fire extinguishers on every floor of your office building and to ensure they’re in working order. There’s more than one type of smoke detector, so be sure and do your research to know what type is best for your business. All employees should be aware of the locations of fire extinguishers on each floor in case they should need access to one in an emergency. A multipurpose extinguisher will douse most small fires with ease without shorting out your electronics. It’s also a good idea to equip your employees with an emergency kit stocked with items like bottled water, a flashlight, and an escape mask to fight against smoke inhalation in case of a fire.

Have a plan

Does your business have an emergency exit map clearly posted for all employees and visitors to see? Though exits may seem obvious during working hours, smoke and fire greatly inhibit visibility and these maps are critical. In larger buildings, post a fire evacuation plan in several spots around the workplace. Never include elevators in an evacuation plan; always use the stairs. Businesses with disabled employees should develop a detailed evacuation for those employees needing additional assistance in an emergency. Make sure your employees know what to do if there's a fire, including calling 911. Conduct a fire drill at leastonce a year to keep employees aware of your workplace fire safety protocol. Establish meeting points for employees, as well as keeping all your safety plans, equipment, and information updated.

Other fire prevention tips for the office

Keep all your business appliances (such as kitchen appliances) away from combustible materials, like paper or cloth. If possible, unplug these appliances at the end of the day as most business fires occur after typical operating hours. Avoid excessive wiring where wires and plugs clutter around one outlet, as it could lead to an overload. In case of fire injuries, your employees should be familiar with the location of the first-aid kit, which should be kept where possible hazards can occur most, such as in the kitchen. SERVPRO of East Phoenix offers other fire damage tips should a fire occur.

While fire prevention can help cut down your risk of fire, it doesn’t mean they still can’t happen at any time. If your business should have a fire occur, trust the restoration professionals at SERVPRO of East Phoenix to help you recover from the devastating event. We offer 24/7 service. Call us at (602) 507-6163.

February Rainstorms in Phoenix Can Bring Storm Damage

2/11/2020 (Permalink)

People flock to the Valley of the Sun in the winter because, for the most part, we’ve got some of the most beautiful weather in the country during the winter. However, for some reason, we always seem to have rain right around Valentine’s Day every year, and this year was no exception. Our February rainstorms can bring damage, so keep an eye out and know what to look for after major storms.

Steady rainfall can cause damage

Our winter storms don’t tend to have the intensity of our monsoons, but even steady rainfall like we’ve been experiencing this week can do damage over time. The problem is that most homeowners are on high alert during monsoons, checking their roofs, cutting back on landscape watering, and checking the usual places for leaks like windowsills and doors. Unfortunately, steady rains can cause damage too, though much more slowly. Or perhaps your home already had some undetected damage from storms earlier this year, and this week’s storm was the final straw; now your roof is leaking, or at least you finally noticed there’s a leak. So now what?

Work with professionals who know how to deal with storm damage

When you first notice storm damage to your home, it’s crucial to call in a professional as quickly as possible to assess the damage and put together a plan of action to repair and restore your Phoenix home. Even if the damage appears to be minor, it needs attention quickly and professionally. Storm damage response does not end with quick fixes for your property, however. We can offer full-scale reconstruction and repair where needed, and our other IICRC-certified technicians can address water damage and flooding that occurred inside. With our fully stocked production vehicles, our team arrives with a full array of effective extraction, drying, and mitigation equipment to make a difference quickly in an emergency.

Was the storm damage more substantial in your area?

Certain areas of the Valley really got nailed with our recent storm, including hail. Thunder, lightning, rain, and hail began moving through the Valley Monday evening and for some homes left behind damage. It wasn’t long before the phone began to ring! We’re dedicated to responding immediately to water and storm damage emergencies. A fast response lessens the damage, limits further damage, and reduces cost. We specialize in flooding and storm damage restoration, the cornerstone of our business. We have extensive water damage and storm restoration training that allows us to get your home back to normal quickly.

If you suffered storm damage after this week’s weather, contact SERVPRO of East Phoenix immediately at 602-507-6163. From minor repairs to major structural issues, our professionals have what it takes to get the job done.

How to Find and Prevent Mold Growth in Your Home or Business

2/8/2020 (Permalink)

Mold damage in your home or place of business can be a serious problem. However, knowing a few important facts about mold growth patterns can help you catch the problem early and possibly prevent it altogether.

Common Places for Mold Infestation

Certain areas of your home or business are more susceptible to mold growth than others. It is important to keep these areas as dry as possible, inspect them frequently for any hidden mold issues and check for water stains or a musty odor, which may indicate mold is present or will be soon if you don’t address it quickly:

  • Ceiling tiles and drywall
  • Paper goods
  • Wood products
  • Humid areas such as bathrooms and washroom areas
  • HVAC vents

Tips for Preventing Mold and Mildew Growth

Mold needs certain conditions to grow, such as mold spores, warmth, and moisture. What most people don’t know is that most homes and businesses naturally have all of these conditions present at any given time. As a matter of fact, mold spores occur naturally almost everywhere, both indoors and outdoors. These microscopic spores float along in the air and can enter a home or business through windows and HVAC systems.  Keeping mold spores and moisture to a minimum will go a long way toward preventing mold damage in your home or business. Here are a few tips that may prevent mold infestations:

  • Use a dehumidifier
  • Use an air purifier to trap mold spores
  • Repair leaks and dry up any standing water
  • Open windows and use fans to circulate air
  • Inspect HVAC ductwork for mold
  • Clean up any sitting water you find quickly and thoroughly

Mold Remediation

Even the most meticulously maintained building can experience a mold problem. When this happens, you should address the concern as quickly as possible to keep the mold from spreading. For small areas, a diluted bleach mixture and a little elbow grease will likely be enough to take care of the issue but if the mold issue is anything more than a very small area, it’s time to call in the experts at SERVPRO of East Phoenix. Using a certified restoration company for severe mold damage is a smart way to keep the damage at a minimum, and prevent further damage from happening in the future. Once the highly trained professionals of SERVPRO come in and address your immediate issue, they’ll work with you to ensure there are no other areas of your home or business at risk for future mold damage. Here’s what a mold remediation service from SERVPRO of East Phoenix entails:

  1. Inspection and Mold Damage Assessment
  2. Mold Containment
  3. Air Filtration
  4. Removing Mold and Mold-Infested Materials
  5. Cleaning Contents and Belongings
  6. Restoration

If you have mold issues in your east Phoenix home, contact SERVPRO of East Phoenix at 602-507-6361 to get it handled quickly and professionally.

The Help You Need to Remediate Your Home After a Fire

1/28/2020 (Permalink)

Any time a fire starts in your home, the entire situation can be devastating. As soon as the blaze ignites, the first step is to make sure everyone near it is safe and out of harm’s way, including the family pets. The next step is to put out the flames using water or an extinguisher. Unfortunately, the process doesn’t stop when the fire is out. Anytime materials burn inside your home, these materials and contents can receive a wide variety of damage, from soot to water damage to odor and possible mold if left unchecked. Therefore, mitigation and restoration procedures require utilizing different techniques depending on the kind and scope of the damage. SERVPRO of East Phoenix can help remediate your home after a fire.

The next steps after a fire in your home

The two main elements of a fire that can cause problems are its heat and smoke. When mitigating fire damage in Phoenix, our SERVPRO technicians are trained to deal with the large variety of potential issues. We follow a set and proven work process every time from the beginning of a job until the end. Following a set process helps us make sure we do not miss anything and ensures the results are consistent. Our professionals are trained in these techniques and know what it takes to get the job done!
Our SERVPRO restoration team is available 24 hours a day and seven days a week and know that professionalism begins as soon as we take your call. Time is of the essence when it comes to keeping damage at a minimum. Once we arrive at your residence, we get your information to start our job file and spring into action. We find out more from you about what happened and preview the loss to get a complete understand of the type of damage we’re facing.
The next step is the consult and test stage. Our IICRC certified estimators complete a full examination of the problems that took place as a result of the home fire. We test clean impacted contents and materials to see what we can restore and what will need to be replaced. During the inspection process, we listen to you to find out where all the affected areas could be. Items in drawers and cabinets could have been impacted, depending on the severity of the fire and what was burning.

After the inspection

After we finish the initial inspection, we create a detailed initial estimate for you and your insurance adjuster, so you know exactly what we found and our recommendations for remediation. Once the work is formally approved, we develop a scope of work and plan the different types of mitigation procedures needed. If anything changes during the work process, we work with you and your adjuster to approve the change. You’re involved in every step of the process until the work is done!  If you ever need help after a fire in your home, call SERVPRO of East Phoenix at (602) 507-6163 any day of the week.

When You Have Fire Damage in Your Home, You Need Help Fast

1/16/2020 (Permalink)

Home fires can be a devastating experience to a homeowner. Whether it is a substantial fire or even a small kitchen fire, the aftermath can be dramatic to deal with. Not only do homeowners have to face the damage done by the flames themselves, they also must address the impact of the damage done by firefighters to extinguish the flames. Fire damage, soot, smell, and water damage are all typical results of a house fire. It’s essential to get a professional out as quickly as possible to address the situation. When you have fire damage to your home, you need help fast. SERVPRO of East Phoenix is the company to call with our 24-hour emergency restoration service.

We are faster to any disaster

This phrase is more than a catchy rhyme! SERVPRO of East Phoenix provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day, or night.  We understand that time is of the essence when it comes to situations such as fire damage or water damage in your home. The more time that passes, the more extensive the long-term damage can be. It’s not just a matter of inconvenience for homeowners when dealing with soot, smoke damage, and water damage; not addressing these issues quickly can make things worse. The professionals at SERVPRO of East Phoenix share your sense of urgency to get the situation addressed immediately.

Fire and water damage timeline

While the flames may be out, the damage remains and needs to be addressed. The water and other products used to extinguish the fire leave behind damage that needs to be done, and understanding the timeline to address the damage facilitates a better recovery. Here is a basic fire and water damage timeline to be aware of and illustrates why time is of the essence:

Within minutes of fire and water damage

  • Water quickly spreads throughout your home, saturating everything.
  • Water absorbs into walls, floors, and upholstery.
  • Furniture wood finishes may bleed and stain flooring.
  • Photos, books, and other papers start to swell and warp.

Within 24 hours:

  • Drywall begins to warp.
  • Metal surfaces begin to tarnish or rust.
  • Furniture starts to warp, swell, and crack.
  • Dyes and inks from cloth and paper goods spread and stain flooring and furniture.
  • A musty odor appears.

After 48 hours:

  • Mold and mildew may grow.
  • Doors, windows, and all wall studs swell and warp.
  • Paint begins to peel and blister.
  • Wood flooring warps.

After a week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

Not all these things will happen in every case, but it’s essential to know how quickly initial damage can spread and multiply to bigger issues, and why it’s critical to work with pros like SERVPRO.

Why leaving it to the pros saves you time, money and stress

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s Corporate Training Facility to regular IICRC industry certifications, our staff is equipped with the knowledge to restore your property. We will come out quickly to assess the damage from flames, soot, and water, and provide a game plan so that you know exactly what we’ll do to bring your home back to pre-fire condition as much as possible. The key to a successful restoration job is to quickly address the situation and jump into action. When you have fire damage in your home, you need help fast. Working with a company like SERVPRO of East Phoenix will save you time, money and stress. Don’t trust your situation to just anyone. Call us at 602-507-6163 and get the job done right!

Work with Highly Trained Professionals for Your Phoenix Commercial Cleaning Needs

1/2/2020 (Permalink)

SERVPRO is a household name that people know and trust for all their residential disaster cleanup services such as fire damage restoration, mold remediation and more. What many people may not know is that SERVPRO of East Phoenix offers commercial cleaning services too?  SERVPRO offers commercial cleaning solutions for businesses of all sizes, so now you can call us for your residential and commercial cleaning need!

Commercial cleaning services you can trust

Common wear and tear happen gradually in your office. When grime, odor, and moisture challenges go beyond the scope of your regular janitorial staff, you can call SERVPRO of East Phoenix for prompt and professional service. Our services can help in removing odor problems or deep cleaning flooring or carpets, so your workspace look its very best. The everyday commercial cleaning services we offer include air ducts and HVAC, carpet and upholstery cleaning, drapes and blinds cleaning, ceilings, walls and hard floor cleaning, and odor removal and deodorization.

When your regular cleaning crew can’t get you the clean you need, SERVPRO’s highly trained team of service professionals can get the job done.

Commercial cleaning for all circumstances

When your business suffers a loss or unforeseen event that requires professional cleaning, SERVPRO of East Phoenix is the only business to call! We offer several commercial services for businesses of any size, including biohazard cleanup, sewage cleanup, trauma and crime scene cleanup and vandalism.

When any of these unforeseen needs arise, rest assured that our crew has specialized training and products to get your property back to business. We also offer our premiere flood restoration, fire restoration, mold remediation and storm damage recovery services as well. Your business can rest assured knowing that no matter what disaster strikes, SERVPRO of East Phoenix can be onsite, 24/7, to help.

Big cleanup job?  No problem for us!

The SERVPRO Commercial Large Loss Division is comprised of our best of the best in restoration services. Our elite large-loss specialists are highly qualified and strategically positioned throughout the US to handle any size disaster, anywhere in the country. Every large loss is supervised by a commercial operations manager to help ensure seamless communication and timely mitigation. If your business suffers a significant loss, you’re in good hands with SERVPRO.

Now that you know SERVPRO of East Phoenix handles both residential and commercial cleaning services, why use anyone else? Call us at 602-507-6163 for any needs that you have, big or small!

How to Recover from A House Fire Caused by Electronics

12/17/2019 (Permalink)

Fires caused by electronics such as cell phones and cell phone chargers appear to be on the rise. More and more homes are investing in various types of electronics, all in need of charging at one point or another, and often left unattended. Since these electronics have become so commonplace for many people, we often forget basic safety habits that we should follow for these devices. When we don’t, we may suffer from a house fire caused by electronics, and the recovery process can be tough.

Basic safety guidelines to prevent a house fire from electronics.

Tablet and cell phone chargers need space to breathe, as they put off a significant amount of heat during charging cycles which have to be dispersed with the right amount of ventilation, yet many people will put these chargers by their beds, surrounded by books and other items which can cause significant heat. Devices that are covered up and not able to breathe can build up the heat and lead to igniting a fire; often when no one is home to quickly extinguish the flames. The lithium-ion batteries in these devices have containers that are pressurized and can rupture if the temperature goes up too fast or melt if they are heated for a long time. Many people mistakenly think electronics fires are caused by faulty chargers, but these fires can happen when devices are on a charger or not. Following basic safety rules can protect your Phoenix home from a house fire. Fire damage in your Phoenix home from your electronic devices are entirely avoidable. Not charging your phone in your bed, and making sure all devices are on a hard, flat surface while charging helps avoid these disasters.

What to do when you suffer from an electronics fire

If you experience fire from an overheated cell phone, tablet, or other devices, there’s a lot of clean up to face once the flames are extinguished. The aftermath can be overwhelming so it’s best to leave the cleanup to the professionals at SERVPRO of East Phoenix. We have the experience and training to know how to best clean up your home after a fire of any kind and understand the special challenges of fires caused by electronics.

Unlike burning wood or cloth, when electronics catch on fire, they emit particles like those from burning plastics which become electrically charged are known as ionization. What does that mean? It means the particles can adhere all over surfaces and can be a challenge to clean. At SERVPRO, we understand that because of ionization, clean up after an electronics fire takes special care to not only get rid of the smoke particles and get all surfaces clean again but to eliminate the acrid smell that accompanies burned plastics. Our highly trained technicians use advanced technology to clean your home, removed the burned electronics, and address any odor issues to restore your home to pre-fire conditions. When a SERVPRO technician arrives on the scene, they’ll do a thorough job evaluating the situation and how best to clean it, providing you with a clear plan ahead of time so you know exactly what to expect. We’re available 24/7 to help you recover from a fire caused by electronics.

You can rest assured that your East Phoenix home can be cleaned and restored by our staff thoroughly when you reach out to us at (602) 507-6163.

Looking for more ways to prevent fires in your home? Click here for tips on fire prevention in Phoenix.

Phoenix Homes Benefit from the Mold Cleanup All Year

12/10/2019 (Permalink)

Living in a drier climate like Phoenix would lead many homeowners to believe mold is seldom an issue to worry about. Homeowners may also think that if they do spot a little mold in their home, it’s easy enough to simply research a bit and then try to remove the mold without professional help. Unfortunately, that would be a mistake that could end up causing more damage.  Regardless of the climate, homes benefit from mold cleanup all year, and its best to call the professionals at SERVPRO of East Phoenix to handle any mold infestation you may have.

Mold can occur for a variety of reasons

If you spot mold in your home, it doesn’t mean your house is less than clean, or you’re somehow to blame for having a mold infestation. Every home and business has mold... really! Mold spores are always in the air, indoors and out, awaiting the perfect conditions to activate and grow. Since mold is always present, it can be tricky to deal with when it becomes a problem. SERVPRO’s mold remediation specialists have advanced training in the life cycles of many types of mold and understand which molds need remediation. Understanding mold is the key to resolving a mold proliferation, which typically occurs with water intrusion, like a roof leak or leaking water line.

How do you know you have a mold problem?

You know you have a mold problem when you smell an earthy, musty odor, which may indicate hidden mold behind drywall or under carpeting. Or you may see streaking and staining of surfaces. If you suspect there’s an issue, it’s a good idea to call a mold remediation company to come in and inspect your home. Mold comes in a variety of colors and textures. It slowly destroys homes, building structures, and personal belongings if not remediated by trained technicians. 

Why use SERVPRO of East Phoenix for mold remediation?

Trained SERVPRO technicians receive certification in remediation techniques and use these efficient protocols to almost rid your home of mold issues and ideally avoid future problems. Again, keep in mind that complete extermination and elimination of mold is not possible as mold spores are always present, all year long. During our wet monsoons might seem like the ideal time for mold issues, but the fact is, water issues of any kind, such as a plumbing leak, can cause mold infestation any time of year.

When you experience mold, our mold remediation pros to get to work immediately. The first task is to contain the mold. We use physical barriers like plastic sheeting when the mold outbreak is small. Negative air pressure machines arrive with us when larger colonies present. They filter the air and vent residues outside of living areas, ensuring that spores and other particulates do not circulate in your home’s atmosphere. Next, any porous surface permeated is removed for proper disposal. We apply professional-grade antimicrobials to the affected area and vacuum up debris using equipment with HEPA filtration systems. If needed, our crew replaces any building material removed with the mold, and paints, stains or otherwise finish the area to the way it did before the mold infestation.

We finish the job by addressing the cause

No mold remediation is complete until we find and arrange for the repair of the water source, causing the mold to grow in the first place. Plumbing or roof leaks are common reasons, but even high humidity encourages mold growth, which can often be the case during Arizona monsoons. SERVPRO of East Phoenix is your answer when the question is who offers quality mold remediation. Call (602) 507-6163 to schedule an inspection today. We handle mold cleanup all year long in Phoenix. Let us help you too!

Storm Damage May Cause Flooding Problems for Your East Phoenix Home

12/4/2019 (Permalink)

Storms like what we experienced over the Thanksgiving holiday can do a lot of damage when they’re accompanied by an excessive amount of rainfall. The more severe the weather, the more significant the storm damage that results in the affected area of your home, which can cause flooding problems.

Preventative steps can be taken to reduce the risk of these occurrences, such as trimming back trees and cutting off dead limbs, but you cannot avoid damage entirely, especially when the storm doesn’t occur in the normal extreme weather timeframe like monsoon season. And of course, there’s not much you can do to prevent flooding in your home caused by excessive rainfall. Your best solution when storm damage occurs to your Phoenix home is to know who to call to help you address the damage and get the water extracted quickly to prevent further issues to the structure of your home.

Work with a team of experienced professionals

Our experienced SERVPRO team has seen many storm damage occurrences in East Phoenix and all over the Valley and know what it takes to get the job done. They follow a tried and true procedure from beginning to end to ensure your storm damage and subsequent flooding is correctly evaluated and quickly addressed. Our first step is to remove the possibility of more damage occurring by properly covering any holes in your roof or broken glass that may have happened during the storm that is now allowing water in. The process prevents additional water from being able to enter your home, letting the restoration process proceed to deal with the damage. Repairs to the damaged portions of your roof, siding or windows can be dealt with when the severe weather subsides, and the restoration process gets completed.

Getting rid of flood water in your home

Extraction of the water is vital to preventing further structural damages, and based on the location of the affected area, our SERVPRO team utilizes either portable pumps or truck-mounted pumps to address this extraction process. Drying efforts typically get completed with the use of air movers. Infrared scanning is another part of our assessment, to make sure that further water damages are not continuing out of sight.

Taking care of items damaged once the water is extracted

Once the team has completed water extraction, they can turn their attention to restoration. This may include basic repairs such as drywall or carpeting or may be more complicated and requires reconstruction through our building services team. Our service technicians will give you a complete overview of what damage needs to be addressed and how it will be done.

Flooding caused by storm damage may seem unlikely in Arizona, but it can and does happen. If your home experiences storm damage that results in flooding, do not hesitate to call SERVPRO of East Phoenix. Our experienced emergency response team can be reached 24/7 at 602-507-6163.

SERVPRO of East Phoenix’s Highly Trained Staff of Professionals Are Here to Help

11/27/2019 (Permalink)

We know that homeowners have several options when it comes to choosing a restoration and remediation service for their Phoenix home. However, few services in the Valley match the experience and skill of our highly trained staff of professionals when it comes to fire, water, storm or mold damage. Learn why SERVPRO of East Phoenix is your best call no matter what kind of disaster strikes.

Our certifications set us apart

SERVPRO does a thorough job of training each and every technician from the moment they join the team. From initial and ongoing training at SERVPRO’s Corporate Training Facility to regular IICRC industry certifications, the SERVPRO of East Phoenix staff is equipped with the knowledge to restore your home and help you recover from any disaster you may experience. IICRC is one of the most thorough certifications a technician can go through. Our technicians get the training that certifies and sets the standards for the cleaning and restoration industries. Our pros study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses. Having this level of training is critical to ensure that your home gets the attention that it needs to recover from any incident that occurs.

In addition to IICRC training, our highly trained staff of professionals also can go through additional employee certification training including:

  • Crew Training
  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning

All of this is in addition to the initial 15-day training our techs receive upon joining SERVPRO. A 15-day hands-on course at the SERVPRO Corporate Training Facility is the foundation of the SERVPRO training program. This course covers many restoration topics including:

  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning
  • Mold Mitigation

Our professional development doesn’t stop there

The training for our technicians is ongoing. We also offer our technicians web-based training and continuing education classes in water damage restoration, fire damage restoration, understanding mold in the restoration industry, restorative drying for loss control, and mitigation awareness response. We do everything we can to ensure our customers are getting the very best there is when it comes to disaster recovery services.

When you suffer a loss to your Phoenix home, contact SERVPRO of East Phoenix to get services from a highly trained staff of professionals that’s available 24/7 to respond to any need that you may have. Call us today at 602-507-6163 to learn more all that we offer.

How to Recover from A Kitchen Fire in Your Phoenix Home

11/18/2019 (Permalink)

Many fires experienced by Phoenix homes start in the kitchen. Between ovens, stoves, toaster ovens and other electrical appliances, as well as the potential for grease fires, there are plenty of opportunities for things to go wrong quickly and fires to start. Understanding what happens once the flames are out will help homeowners recover from a kitchen fire. SERVPRO of East Phoenix can help!

When a kitchen fire occurs, the damage adds up quickly

It’s a fairly typical scenario:  A fire starts in your kitchen, say, from a grease fire. While you were fortunate enough to distinguish the flames before it spread into another room, you’re still facing significant damage in one of the most functional rooms in your house. Perhaps cabinets were charred where you store canned goods, packaged staples, and backup condiments. Your countertops and surrounding walls were impacted by the flames as well. You need help with smoke and soot damage, as well as an assessment of the best steps to take to repair and replace burned appliances. Regardless of how severe the fire, there’s work to be done.

Your first line for recovery is calling in the experts

Once SERVPRO fire damage team arrives, they’ll conduct a comprehensive inspection of the fire-affected area and offer a recovery plan. They’ll look at any potential structural damage, and then go on to assess damage to appliances and other items in the kitchen. They’ll also do a thorough examination of what items were damaged with soot, and what kind of odor control measures need to be taken. The large team of IICRC-certified professionals can conduct services ranging from debris removal and reconstruction through odor removal and environmental purification. 

The cleaning process after a kitchen fire

After structural issues, if any, have been addressed, any damaged appliances are removed, but the work doesn’t stop there! Our technicians begin the process of cleaning with appropriate tools and products. When the pantry and cabinet areas have their turn, we may recommend most of the items be discarded depending on how heavy and damaging the smoke and soot ere. Fire residue and the chemicals in the extinguisher used to douse the flames filter into your foods, contaminating them, and making them unfit for consumption. SERVPRO of East Phoenix fire restoration specialists therefore strongly suggests disposal of any consumables stored in permeable bags and boxes. Even the food stored in a freezer or refrigerator are at risk of tainting from smoke, and other unsafe compounds as their seals are not airtight. Exposed fruits, vegetables, and baked goods all need to be tossed as the dangerous residues caused by the fire do not completely wash away.

Fire damage is painful, but restoration doesn’t have to be
Many types of fires happen every year in Phoenix. The experts from SERVPRO of East Phoenix  are here to help make your traumatic experience a little easier to recover from by offering our expert services in fire damage restoration. Give us a call at (602) 507-6163 for a post-fire inspection to get the restoration started.

Bathrooms Are a Common Source of Water Damage in Phoenix Homes

11/18/2019 (Permalink)

overflowing bathtub Overflowing bathtub

It comes as no surprise that many of the flooding and other water damage experienced in Phoenix homes start in the bathroom. Bathrooms are a common source of water damage which can be created by overflowing toilets, burst under sink pipes, overflowing bathtubs or water pipe leaks underneath the flooring. Luckily, SERVPRO of East Phoenix has the water restoration specialists to help recover from the water damage.

Not all water damage can be spotted in bathrooms

While an overflowing toilet or bathtub is frustrating, at least a homeowner is usually immediately aware when the damage happens, assuming they are home at the time! Unfortunately, there are leaks that can happen behind the walls, going on for days, weeks or even months that don’t get found until the damage is quite profound, including the presence of mold. That’s why water damage in bathrooms can cause little to significant damage. Even the more “obvious” issues can go undetected if the homeowner is out of town for any significant amount of time, such as “snowbirds” who only frequent the state part-time. Regardless, water damage needs immediate attention to help restore the bathroom quickly.

What happens when water damage occurs

When the SERVPRO water damage team arrives, they immediately get to work to assess the damage. First, they’ll inspect the damage and make an assessment in order to be address the issue. Next, they’ll use their expertise with advanced equipment to extract the water using powerful pumps and vacuum units to quickly remove water from your property, which helps prevent secondary water damage and mold growth. After that is the drying and dehumidification to help prevent odors and mold from growing. Next, they’ll clean all the restorable items and structures damaged by the water using several proven techniques as well as sanitizing treatments to remove odors and deodorize your property. The last step is restoration, restoring your home to its pre-water damage condition. This might include minor repairs such as replacing drywall, tile floor repair, painting, or installing new carpet. Depending on the extent of the damage, the repairs may be more significant which can include tarping, boarding up, packing and moving, etc. SERVPRO of East Phoenix can simplify the restoration process by handling both the initial water damage mitigation and rebuilding the affected areas that will bring a building back to full functionality…like it never happened!

Bathrooms are a common area when it comes to residential flooding but choosing the best water damage restoration company can make the recovery process easier. Contact us at (602) 507-6163 to get your water damage handled quickly and professionally.

Challenges of Commercial Property with Flood Damage

10/23/2019 (Permalink)

Damage to commercial property from a flood A Commercial Property in Phoenix affected by a flood.

Like any water disaster homeowners experience, damage caused by a flood to a commercial building brings on a whole new level of challenges. Water is heavy, and the more exposure typically dry structural materials have to it, the more weakened they become. Add on top of that the potential toxins or possible sewage that groundwater has the potential to contain, and the need for cleanup and expedited mitigation for the property becomes even more crucial.

When SERVPRO of East Phoenix technicians handle a commercial building in Phoenix with flood damage, they typically suggest closing the property and putting up barriers with the purpose of preventing cross-contamination as well as limit foot-traffic for safety from issues such as slip-and-fall accidents on wet floors. SERVPRO of East Phoenix understands the challenges of closing a business during repair. Every hour spent cleaning up is an hour of lost revenue and productivity.  We take all the proper precautions for safety while working as quickly as possible to negate the impact of a closed business.

Flood Damage to Structural Components of Commercial Building

During restoration services, the technicians investigate the areas affected by flood damage to determine all areas with elevated moisture. When necessary, cautious demolition tactics such as removal of sheetrock and disposal of wet insulation are necessary for the most thorough drying. Water-impacted building materials such as baseboards, carpet, and flooring that do not have the potential for simple cleaning unfortunately requires disposal.

Commercial Restoration Process for Flood Damage 

After initial damage inspection and assessment, our highly trained flood specialists go through a substantial water extraction and removal process to get as much water off the premises as possible. This step removes the majority of the water using powerful pumps and truck-mounted vacuum units to quickly remove hundreds or thousands of gallons of water from the property. After the initial water removal, drying and dehumidification takes place to prevent further damage, warping or even mold. Cleaning, repair and restoration are the final steps of the process.

Vent Inspection and Cleaning After Commercial Flood

If the HVAC system was running after flood damage, the potential for the ventilation system to contain airborne contaminants is a concern, and thorough cleaning and disinfection of the ductwork is standard practice to protect the commercial property.

Return to Sanitary Standards for Reopening the Business

SERVPRO of East Phoenix technicians have the equipment and proprietary solutions to bring properties back to sanitary condition. In most cases, techs clean water-affected surfaces, eradicating 99.9% of bacteria and microbes to ensure the property is safe for employees and the public once again. 

Whether water damage from a flood is created by the monsoon season in Phoenix or another issue, there are many challenges associated with commercial flood damage cleanup. The highly trained staff at SERVPRO of East Phoenix can get the job done, regardless of the cause. Our business is getting you back in business.

Give us a call at 602-507-6163. We understand that damage to a commercial property from a flood requires expedited action to limit downtime and destruction to a business. The certified technicians work until the property is returned to its preloss condition "Like it never even happened." 

Avoid Monsoon Storm Damage to Your Roof

10/18/2019 (Permalink)

Storm Damage to a roof in Phoenix when a tree falls on top of it. A Phoenix home suffers damage to the roof during a storm.

Every summer in Arizona, homes in Phoenix face all the aggressive elements of the Monsoon season, leaving behind a lot of homes with roof damages from a storm. The Monsoon season runs from June 15th throughout September’s end bringing towering walls of rolling dust, fierce winds, rain and occasionally some hail. These elements are especially harsh on roofs that have not been kept up and maintained.

When your home has damage to the roof from a storm, the issues are compounded, affecting both the interior and the exterior of your home. Rain tends to get through the cracks in the roof, or it will collect in pools, especially on flat roofs, causing the roof to spring a leak on the inside. Now you have storm damages to you roof and water damages to your ceiling and wall. The professional storm damage specialists at SERVPRO of East Phoenix have some tips to help save your roof, your home, and your bank account from the wrath of a Phoenix monsoon season.

Stop Trees from Causing Roof Damage During a Monsoon Storm

If you have any big trees around your home, inspect them often to make sure that there are no branches hovering around or over the roof. Branches snap off easily and will start to poke holes in the roof. Keep the large trees around the home healthy. Monsoon rain can get pretty heavy, which corrodes the soil surrounding the tree, compromising its health.

Another issue with the hovering tree branches are the bees that love to swarm around them, often building nests right in the roof of your home. The structure will weaken quicker than normally, leaving all kinds of vulnerabilities for a Monsoon storm to damage your roof.

Preventing Storm Damages With Roof Inspections

The storm damage specialists at SERVPRO of East Phoenix highly recommend regular inspections for the roof of your home. Routine inspections will help address issues before they become disasters like a caved in roof in the midst of a Monsoon storm.

Our techs are storm damage specialists always reiterate keeping the house gutters and downspouts clean and clear of any debris. Leaves and tiny branches often clog up the gutters and downspouts hindering the water from draining the way it’s supposed to. The water then pools up on the roof or overflows over in spots that aren’t made to facilitate a lot of water. The rain water will begin pooling around the foundation of your home which causes stress on it, weakening the structure.

Restoration for Storm Damage to Your Roof in Phoenix

If you do find yourself one day with damage to your roof from a storm, SERVPRO of East Phoenix can help. Our certified technicians are specialists in storm damage and are fast at identifying the source of the issue and addressing it quickly to prevent more damage from happening. Give us call 24/7 any day of the year for a fast response to an emergency 602-507-6163.

12 Common Household Molds That Need Remediation

10/7/2019 (Permalink)

At SERVPRO of East Phoenix, we get a lot of calls for household mold remediation and we’ve seen it all. Mold takes on all kinds of colors and textures and they each have their own unique smells and bad effects, but did you know there 12 molds that are commonly found in households? We’re going to review these 12 molds so that when you find it, you will know what you’re dealing with.

1 - Acremonium

Our mold remediation specialists often find this common household mold in things within the home that hold moisture most of the time like draining pans, humidifiers and window sealants. It starts off small,l but evolves into a powder that comes in grey, white, orange, or pink. It has the reputation of being highly toxic and tends  to grow next to black mold and other kinds of molds.

2 - Alternaria

This sneaky household mold is the most common, usually found in places like the bathroom shower or bathtubs or sinks. It features a velvet-like texture and has brown or dark green hairs coming out of it. Many people don’t tolerate this mold so have a professional mold specialist come out and take care of it for you. it is noticed.

3 - Aspergillus

Here we have a mold that has 185 species that showcase all different kinds of colors. Aspergillus is one of the common household molds that creates thick layers on walls with their long spores that are flask-shaped. These spores are one of the reasons mold specialists in Phoenix must wear full gear and wrap all the furniture during mold removal process.The tiny spores will attach themselves to anything, anywhere quickly spreading all over and you won’t even know it until it is too late.

4 - Aureobasidium

You will find Aureobasidium mostly on wooden surfaces. We highly recommend professional remediation for this common mold the second you spot it growing as it has a bad reputation. It will be pink, brown or black in color and don’t even think about touching it.

5 - Chaetomium

This household mold will be found making a home where every there is a great deal of water damage. This musty smelling mold begins with a color of white or grey, but eventually turns black over time. It has a cotton like texture and should not be tolerated in any Phoenix household.

6 - Cladosporium

Cladosporium has generated a very bad reputation also, causing a lot of problems for a lot of people. It will be brown or army green colored and dons a texture that looks similar to  suede. This mold prefers to live in fabric materials within the home like carpeting.

7 -  Fusarium

Let’s face it, all these molds have a bad reputation and Fusarium is not any different. It’s the kind of nasty mold that grows on food and produces colors of pink, red or white. Well known to spread quickly so make sure to check what you eat because you don’t want to be a person scorned by mold from in your home.

8 - Mucor

With a name that sounds like a Pokemon character, this common mold grows in patches that are real thick in shades of white. We tend to find it a lot within the damp carpeting near air conditioning units. It has been said that exposure to Mucor could leave you with a lot of unpleasantness.

9 - Penicillium

This mold likes to stand out and be different with it’s blueish-green color. It has that soft velvet-like texture and will be found in water damaged things like a mattress or in the wallpaper. Penicillium has mold spores that have the ability to travel in the air all throughout the home, spreading uncontrollably and fast.

10 - Stachybotrys, AKA Black Mold

Stachybotrys, otherwise known as black mold is the bad boy of household molds. It’s slimy and has a real dark green or black color and it likes to grow in really damp places that have been holding some moisture for weeks. Black mold requires professional mold remediation by someone who is trained and certified.

11 - Trichoderma

Trichoderma is a fungi mold that comes in 5 species that like to live behind or under wet things and areas that have a build up of condensation like wallpaper, fabric or filters within air conditioners. Most of the subspecies are non-pathogenic, but be warned, some produce mycotoxins.

12 - Ulocladium

Lastly, we have Ulocladium which is often times confused with some other types of mold which is another reason to call an expert on mold remediation. It has a black appearance and you can find it any room that has severe water damage.or excessive condensation like a bathroom or even basements.

Mold becomes a nasty issue because it is so difficult to get rid of and if you don’t know what you are doing, it will only spread and usually pretty fast. Really take the time and research all the places in your Phoenix home where mold can or already started to grow.

Plumbing is 45% of Emrgency Water Damage Claims

9/25/2019 (Permalink)

It’s a beautiful sunny day outside in Phoenix and the birds are singing, yet there you are filing an emergency water damage claim due to a flood from your bathroom. Well, you’re in good company because close to half of all water damage claims are because of a plumbing situation. There are precautions you can take in order to avoid this unfortunate event, which seems to always occur at the most inconvenient time, but even then, life happens along with bursting pipes and sewage backups.

Avoiding Emergency Water Cleanup

It’s important to know the condition of your plumbing system; age, size of the pipes and when the last time it had been worked on or maintained. A lot of water damage cleanup can be avoided with simple maintenance. Many plumbing issues come from old piping that begins to leak suddenly or maybe the leak has been going for a while, hidden behind a wall. 

“When PVC piping ages, it turns a yellowish color and becomes brittle and cracks.” says Chris Butas, the Senior Estimator and Commercial Project Manager at SERVPRO of East Phoenix. “With copper plumbing, little fine holes will start spraying a mist, often unknowingly behind a wall for long periods of time. These leaks are bad, because not only do have water damage, but now you’re going to need mold remediation and removal also.”

Emergency Water Damage Signs

There are some warning signals that can alert you that there may be a plumbing leak behind a wall or within a crawlspace. When you hear a banging or some knocking from the plumbing system, that’s an indication that something isn’t working right and should be addressed to avoid things like water damage and mold growth. Mysterious new water stains that appear from no where or low water pressure are also good indicators that there’s a leak somewhere.

Being on point with regular plumbing maintenance and replacing any parts that need updating is key to preventing any water damage caused by a plumbing disaster like a leak or worse, a sewage backup. 

A qualified professional in the field can identify system signals and warnings before they even happen. Many commercial property and home owners have their plumber do regular maintenance for this very reason. Others install a sump pump or a digital warning system when trying to avoid any emergency water cleanup..

Inconvenient leaks can and do still happen, so if and when it does shut off the water completely and call for help. Fungus like mildew and mold will begin to form in as little as 24 hours which requires a mold specialist to remediate and eliminate any spreading to other parts of the property.

Check your insurance policy to make sure it covers water damage mitigation and even mold remediation. All too often homeowners and other property owners find that they don’t have coverage for water repairs after it is too late.

Emergency Water Cleanup Company

If you do experience the unfortunate event of flooding caused by a plumbing issue, SERVPRO of East Phoenix is stellar at communicating with different insurance companies. With immediate response and 24/7 emergency help, you can trust that our well trained water or mold techs will get the job done thoroughly and effectively. Call 480-503-2090 when you encounter a breakdown in the plumbing system.

Water Leak in Your Phoenix Home? You Need a Mold Inspection

9/6/2019 (Permalink)

Wall in Phoenix home with mold behind it, due to a leaky pipe. A leaky pipe behind a wall in a Phoenix home went too long with out being addressed and caused a prime environment for mold growth.

The monsoons have been fairly mild this year, but that doesn’t mean what rain we did get didn’t cause damage. We’ve been getting a lot of calls from people who experienced water leaks in their home; some caused by the storms, some by broken pipes. Several of these calls are from Phoenicians that are out of town for the hot summer season and are only now discovering water leak issues as they return to their home for the cooler weather on the way. Fixing the leak and drying out the premises may not be enough. If that water stood for any length of time, you need a mold inspection.

Signs of Mold in Your Home

Even if the water damage was addressed fairly quickly, your home may still have mold. You may already suspect you have an issue. A musty smell and an overall feeling of dampness, even after the water leak was repaired, is a good sign you may have mold issues. If you suspect mold growth or have noticed a mold colony on your flooring or walls, we guarantee you have a mold problem! Whether it is from a recent flood or maybe a small leak, the problem needs to be addressed. SERVPRO of East Phoenix specializes in mold remediation.

The Mold Remediation Process

Keep in mind that mold is present everywhere:  indoors and outdoors. Services that claim “mold removal” services are misleading. What your Phoenix home needs is mold remediation, where specialists come in and detect mold, use variety of containment procedures to contain the mold to keep it from spreading any further, and then use anti-fungal and antimicrobial treatments to eliminate mold colonies and help prevent new colonies from forming. It may be necessary to remove mold-infested materials like drywall and carpeting to remediate heavy mold growth; our mold professionals will advise you on whether or not that’s necessary. It’s important to work with a professional who understand the mold remediation process and can address your unique situation to ensure you’re getting the issue resolved quickly and correctly.

Working with a Water and Mold Pro is important

If your Phoenix home has a water leak, big or small, stopping the leak is only half the battle. Work with a water and mold specialist like SERVPRO of East Phoenix who will come in and not only handle water damage repair and restoration, but do mold remediation to ensure you don’t experience any additional problems this monsoon storm season.

Early remediation helps prevent stubborn mold infestations. Call SERVPRO of East Phoenix at (602) 507-6163. We are available 24/7 to offer assistance and advice.

Document Water Damage Restoration Phoenix, Arizona

8/30/2019 (Permalink)

Photo showing files showing water damages in a commercial property. Water Damaged Documents from a business in Phoenix, AZ.

It’s an unfortunate event, but one of the worst things that can happen to a company is when the commercial property suffers a flood due to a busted pipe or worse, a sewage overflow. Many companies, like those that had no emergency response plan beforehand, succumb to the water damages and never resume business again. One major reason is not just the damages caused to the structural elements and furnishings, but the water damage that affects sensitive documents, files and other paper products.  Water invades paper quickly and damages start immediately and continue to do even more damage until some appropriate action is taken.

At SERVPRO of East Phoenix, our master-certified, highly trained technicians understand that timing is everything when it comes to restoring water damaged documents successfully. Available 24/7 every day of the year, our technicians come with years of experience using the state of the art equipment and advanced technology.

Water Damage Restoration Services

Restoring documents that have been compromised by water damages is a delicate process and at SERVPRO of East Phoenix, we use our own innovative vacuum freeze-drying system and for water damaged documents that need restoration due to a sewage backup, we use a process that involves irradiation technology ensure complete sterilization.

As full service document restoration company in Phoenix, Arizona, we provide all that you need, like drying, cleaning, and disinfecting the documents. We also offer rejacketing and digitizing sensitive files,documents and photos to ensure you have a secure backup moving forward.

Once your water damaged documents have been restored to their preloss condition, we offer to digitize those documents so that moving forward, you will always have a secure backup. Not only will you be playing it smarter, imagine all the more storage and space you will be saving.

We highly recommend implementing an emergency response plan to rely on should your business encounter a flood or any other kind of disaster. Although, even the best emergency response plans don’t guarantee a complete water damage free environment when a disaster such as a flood occur and our technicians know all too well having seen it many times. Utilizing advanced techniques and state of the art equipment, we’ll be sure to have your business back up and running in little time.

Phoenix Restoration Services for Water Damages

Give us a call if you experience and emergency disaster requiring document restoration or any other restorations. Available 24/7 call 602-507-6163.

Emergency Commercial Water Damage Restoration, Phoenix, Az

8/22/2019 (Permalink)

Image of a Commercial Property in Phoenix, Arizona suffering from Water Damage. Water Damages to a Commercial Property in Phoenix, Az

When you need immediate emergency water damage restorations for your commercial property, response time makes all the difference. Moisture continues to soak into structural elements along with all the water compromising documents, equipment, and inventory making every second count. 

Immediate action is necessary and SERVPRO of East Phoenix understands this and provides faster response time so that mitigation can begin as soon as possible. Standing water within your commercial building begins to create mold which rapidly multiplies after more than 24 to 48 hours, which then requires commercial mold remediation as soon as possible.

Finding an emergency water damage restoration company in Phoenix, Az is as simple as reaching out to SERVPRO of East Phoenix. Our bright green service trucks come with high capacity submersible commercial pumps and water extractors that are able to pump hundreds of gallons of water from any size commercial property faster and effectively. All our service trucks come stocked with air movers and dehumidifiers along with effective EPA disinfectants and cleaners. 

Commercial Property Water Damage Experts

Our IICRC certified technicians are trained experts, ready to tackle any commercial water damage issues in Phoenix, Az. SERVPRO of East Phoenix adheres to a proactive approach to ensure your property damage will be addressed professionally, effectively and fast!

SERVPRO of East Phoenix understands that removing water fast is key to preserving your commercial property. 

Many times commercial property water damage repairs will include demolition and reconstruction and SERVPRO of East Phoenix has you covered. Jason Temple, our Construction Superintendent/Recon Manager runs a great crew ready to provide emergency reconstruction services to any commercial property after water damage.

Feel you have too big of a job? No way! With our nationwide network of SERVPRO franchises there is plenty of manpower and equipment to conquer any water damages. When needed, we all come together to make sure your commercial water damage is thoroughly taken care of in less time

Emergency Water Damage Restoration for Businesses

SERVPRO of East Phoenix takes pride in being Faster to Any Size Disaster, so if and when your commercial property requires emergency water damage repairs, call us at 602-507-6163 any time of any day, all year round.

Author, Chris Butas

Senior Estimator / Commercial Project Manager
SERVPRO of East Phoenix

As a trusted IICRC certified WRT, Chris is an authority in the commercial water damage industry.  Proudly providing water damage restoration services with SERVPRO of East Phoenix for over 25 years, Chris also has many years of experience prior to becoming a valuable member of our team.  

Top 5 Things To Do Before Storm Damages in Phoenix, Arizona

8/9/2019 (Permalink)

Local Storm Damages in Phoenix, Arizona

The Monsoon storms will leave behind plenty of local storm damages so preparing your home or commercial property beforehand makes perfect sense. The microbursts tends to uproot trees of any size and carry outside furniture and play equipment down to another neighborhood. So, SERVPRO of East Phoenix has come up with the top things you can do to save your property from the monsoon local storm damages.

1- Secure your Trees to Prevent Storm Damages

One of the most common hazards that occurs during a monsoon storm is the uprooting of trees along with heavy branches being ripped off and flown all around. Not only can this cause more damages to your property, but it can also cause some serious danger power lines are affected.

Be sure that all your smaller or newly-planted trees are double-staked down loosely. You want them loose enough to give enough room for the tree to bend with the gusty winds, but secure enough to prevent them from being ripped out of the ground or broken off by the powerful winds. You should also trim the more mature trees to eliminate the branches that are thinner so that the limbs will have less weight.

2- Before any Storm Damages, Check all Windows and Doors

Go through home or commercial property and inspect all the windows and doors for any spaces or gaps where water and dirt can get in through. If you see any space within the frames where the seal is, it’s time to replace that weather stripping. Be meticulous because even the smallest amount of water will come in and cause mold which can spread around and will require professional mold remediation and removal.

Replacing the weather stripping will also prevent the dust from getting inside and settling on all the furniture, floors and carpet.

3 - More Storm Damages with Bad Roofing

Get up there on the roof and look for any loose shingles or tiles prior to the local monsoon storms coming and causing any damages. In fact, this should be done regularly throughout the monsoon season. Those monsoon winds often displace shingles and tiles which leave the property vulnerable to the storm elements that could cause even more damages.

4 - Drainage Patterns and Storm Damages

In the past, have you ever noticed any issues with the drainage patterns which causes all the water to collect into pools? If you have, get that professionally addressed before the storms come. For homes, flood damage is not covered by the standard home owner’s policy, so protecting your investment from any potential water damages is obviously in your best interest.

5 - Make Room in the Garage Before the Monsoon Storms

So, if you are one of those people who uses their garage as a storage unit, packed full of things that leave virtually no room to park a bicycle, let alone a vehicle then this one’s for you! Leaving unsecured items outside of your property leaves everyone at risk. The monsoon winds can be extremely powerful, capable of picking up objects from our out of the ground, carrying them somewhere else.

Just make sure to clear away enough space in your garage to put bicycles and whatever else you may have unsecured on your property, like patio furniture or pool toys.

If microbursts can uproot large trees, knock down brick walls, and carry trampolines down the street then they can easily swipe your furniture and other items, potentially causing even more local storm damage.

Storm Damage Restoration Professionals in Phoenix, Arizona 

So, there you have it, the top 5  things to do before the monsoon storms cause damage to your Phoenix, Arizona property. However, life still happens, and their will still be some flooding and storm damages each year. That is why SERVPRO of East Phoenix is here. Available 24/7/365 for any emergency disaster! Just call 602-507-6163

Our technicians are highly skilled, well-trained and certified and are here to help if you experience any local storm damages during this monsoon season.


Chris Butas
Senior Estimator / Commercial Project Manager
SERVPRO of East Phoenix

Chris is our authority in storm damage restorations for both residential and commercial properties. He is IICRC certified as a WRT (Water Damage Restoration Technician) and has been in the industry for more than 25 years, with the last 15 at SERVPRO of East Phoenix.

Can an Air Purifier Eliminate Mold Spores?

7/16/2019 (Permalink)

Mold growth in East Phoenix home.

Using an air purifier to eliminate mold spores in your home can actually help. Mold and mildew can make for some pretty uncomfortable conditions in your Phoenix home and can also affect the value. Being one of the biggest investments, doing everything you can to preserve the value is key. Utilizing an air purifier or air filtration system can help you eliminate mold spores before they are able to spread.

Mold Can Grow Anywhere

Mold spores are microscopic and easily reproduce when they float on the currents of air. If you see a spot in your home that has mold growth, you can be sure that mold spores are constantly attempting to travel those air currents in order to grow elsewhere. Take a good look throughout your home and check for any mold growth. Look closely at places that have wet spots like bathrooms, kitchens, attics crawlspaces and garages.

Air Filtration Systems Catch Mold Spores

Stopping mold spores from spreading to other moist surfaces is ideal, making it easier to stop mold growth elsewhere. Not all air purifiers function the same, so when looking to purchase a new one, find one with a HEPA filter. The HEPA filter is made specifically to capture the microscopic mold spores, removing them from the air.

Some filtration systems work better on mold than others so when eliminating mold spores use the advances of technology available today. Some purifiers come with a sensor that will alert when mold is detected automatically starts catching the mold spores in the air. 

If you continue to see excessive mold growth in multiple areas of your home, it’s time to call in the mold experts at SERVPRO of East Phoenix. Available 24/7 for your mold emergencies, call 602-507-6163.

When Can I Resume My Business After a Flood?

7/15/2019 (Permalink)

Commercial Flood Damages in Phoenix

After a commercial flood has left your building with water damage, one of the first nagging questions will be, when can I resume business? Ultimately it depends on the severity of the water damage, but your local Phoenix restoration cleanup company will let you know. Most have a process in place that they go through in order to make the property safe again. But not all the stages in this process are safe for your return.

Commercial Water Damage Cleanup

The water damage cleanup stage is not a safe time for you to return. Typically the flood water becomes contaminated with nasty bacteria leaving behind a dangerous health hazard. During this stage it’s better if all employees and employers stay away.

Commercial Demolition and Reconstruction After Flood Damages

After a flood damage, there may be some reconstruction required which starts with demolition. This is where any part of the property affected by the flood is removed which includes any drywall, carpeting, insulation and furniture. This stage is not safe for business to resume yet.

Sterilization of Commercial Building

The sterilization stage of the property starts with a deep scrub and disinfecting all throughout the property’s affected areas. To make sure it is all sanitized, this sage includes the use of some strong cleaning chemicals, which also makes it unsafe for business to resume.

Reconstruction to Commercial Property After Flood

During the reconstruction stage after a commercial flood, it may be safe enough to resume business, but there will be some challenges. This stage has the rebuilding and replacing of all the property and items that were compromised during the flood and demolition.

Flood Damage Restoration for Commercial Properties

Flood waters often get contaminated by bacteria making it very unsafe for humans to be around. It’s always in your best interest to call a Flood Damage Cleanup and Restoration company like SERVPRO of East Phoenix

Storm Damage - What to do before Adjuster Arrives

7/7/2019 (Permalink)

Storm Damages in Phoenix, Az

Though the monsoon storms are a little late this year, there’s no doubt that they will hit several Phoenix, Az areas, leaving behind some severe storm damages to homes and commercial properties.

Storm Damages in Phoenix, Az

Though you may already have flood or storm insurance, deducing the amount of damage to your home or commercial property will favor you in the end. It’s no surprise that insurance adjusters are busy come monsoon season, so being prepared prior to their arrival will save the both of you time and headaches.

Documenting Damage from Storm 

Assuming that your first call was to your insurance company, your second call should be to your local storm damage restoration company, like SERVPRO of East Phoenix. Storm damage companies understand the process well and will help guide you through the process, letting you know what to expect.

Calling your damage restoration company second will benefit you in the following ways:

  1. You’ll receive an initial assessment of storm damages
  2. There will be less time between initial damage and water extraction, preventing further damages
  3. You’ll have an itemized list of everything damaged by the storm, which you will need for the insurance claim
  4. You’ll have photos of any of noted damages, which will help improve your ability to get the claim accepted

Storm Damage Assistance

Any monsoon season leaves adjusters overwhelmed which may compromise their time and ability to get to you quickly. By preparing prior to their arrival with the storm damage documentation, along with having contacted the storm damage cleanup company, your adjuster will have an easier time getting things done and will be happier about doing them.

Storm and flood damage restoration companies are ready for an emergency situation all the time, so the chances of them getting to you quicker than the adjuster are high.

If you want to improve your chances of getting your claim accepted even more, take some video of the property affected by the storm and collect any receipts for damaged items, if you have them available. Video is especially important if it has been a few days between when the storm hit and the restoration process because by then, mold may have started growing. Now you’ll need to have mold remediation and removal.

Storm Damage Experts

SERVPRO of East Phoenix is the leader in the storm damage restoration industry that you know and trust. We take the services we provide very seriously and our customers are important always important to us. Diligently up-to-date with the training and certificates, our techs are not only skilled and experienced, but they have a lot of compassion.

Available for storm damage emergencies 24/7, SERVPRO of East Phoenix responds Faster to Any Size Disaster! Call 602-507-6163 if you experience any flood or storm damages this monsoon season.

Commercial Buildings - Top Reasons for Water Damages

6/30/2019 (Permalink)

Having to deal with water damages in your commercial building because of a common reason can be a nightmare, especially when ceasing productivity to close it down is necessary for the water damage repairs and restorations.

However, fortunately SERVPRO of East Phoenix in Az is the water damage and cleanup company you can trust and depend on to help repair any and all water damages within your commercial building while restoring business assets that have been compromised.

Prevent Common Water Damages in Commercial Property

The plumbing systems in commercial properties carry large quantities of water to and from the building on a daily basis leaving the property more susceptible to water damages. When a pipe bursts, the flooding will come and cause all kinds of damages. 

Improper disposal of paper products within a commercial building is very common and happens to be one of the main causes of water damage caused by a sewer or toilet backup that requires a nasty sewage cleanup. This requires immediate action from your trusted water repair company.

Fire sprinklers are necessary when keeping up-to-date with the local Phoenix Fire Code, but if the sprinklers go off due to a malfunction within the system, they sure can cause some costly water damages. Be sure to regularly have the sprinkler system inspected and maintained by a professional in order to prevent this issue from happening.

A business owner shouldn’t have to find water damages in their commercial building for any of these reasons, but it still happens. SERVPRO of East Phoenix is available 24/7 for immediate emergency response for any and all water damages in your Phoenix commercial building. Call 602-386-4268.

Best Smoke Alarm - Protect from Fire Damage

6/29/2019 (Permalink)

The best smoke alarms are a crucial asset when it comes to protecting both residential and commercial properties in Phoenix from fire damages. There is no better time to update your smoke alarm system then the present, so which system will serve your needs the best? We’ve got the answer for you here.

Smoke alarms may not be able to prevent any fires but they can prevent anyone from getting hurt and the need later for any fire damage restorations. With all the smoke alarms on the market today, here’s what you need to know.

Smart Smoke Alarm Before Fire Damage Happens

Smart smoke alarms function just like any other alarm, but it is unique in that it sends alerts to your phone, even when you’re away from the property. Alerts of any smoke detected and to let you know when it’s time to change the batteries. They also alert to any internal operating issues going on. The Nest comes with a Split-Spectrum Sensor, and tests itself automatically. You can stay safe for up to a decade.

Dual-Sensor Protects from Fire Damages

Both Ionization and photoelectric smoke alarms are at the top of their game for detecting different types of fires and a dual-sensor smoke alarm does both. The Kidde Hardwire Smoke Detector will help in protecting your property from fire damages. It comes with a 9V battery backup in case of a power outage.

No Fire Damages with the Smoke Alarm with Security System

The Vivint Smoke Alarm has you covered when attempting to avoid any issues concerning smoke and fire. A smoke and carbon monoxide detector interconnected with your security system, also with a back up battery pack seems to cover every base.

At SERVPRO of East Phoenix, we understand that fire damages still happen, and we are there to mitigate fire and smoke damages and restore your residential or commercial property to it’s pre loss condition in a short amount of time. 

If you ever have to deal with smoke and fire damages, call SERVPRO of East Phoenix602-386-4268 for immediate emergency fire restoration services 24/7. We got you covered.

Monsoon Brings Storm Damage in Phoenix, Az

6/28/2019 (Permalink)

Our weather in Phoenix, AZ will soon be experiencing some significant monsoon storms and these storms will come and go for the next few months, leaving people all over the valley in need of recovery from storm damages. The monsoon storms bring with them lots of dust, wind and rain, but dust in particular can be a nuisance, especially when it rolls in like one giant wall called a haboob.

Haboobs generally appear out of the blue with rushes of winds known as micro-bursts. These micro-bursts are very strong and move quickly, scurrying through the valley, leaving behind homes and properties that now require costly storm damage repairs.

Local Storm Damage

Though many dangers that come with the monsoon season are obvious, both residential and commercial properties are at risk from storm damages and even fire damages.

Taking precautions now, before the storms begin could save you costly damages, not to mention the headaches. First, put a stop to any airflow within the property by closing all doors, windows and air vents. Be sure that anything that can move outside is secured some how or put it some place where the winds can’t blow them somewhere else.

Storm Damage Contractors in Phoenix

Watch our very own Tony Baird go over some helpful tips for the monsoon season on AzFamily.com.

At SERVPRO of East Phoenix, we get all kinds of calls regarding the damages from the storms and we’ve seen and done it all. With customer satisfaction being at the top of our list, local valley residents and property owners continue to come to SERVPRO of East Phoenix for storm damage restorations and more. Our techs are certified and skilled always ready to help with any mitigation, remediation, abatement, cleanup, and reconstruction services.

Available 24/7 for immediate emergency service, give us a call if you experience any storm damages this monsoon season at 602-507-6163.

Current Commercial Building Fire Code - Is Yours Up to Date?

6/4/2019 (Permalink)

Phoenix Commercial Property Fire

60 to 80 percent of businesses that experience a structural fire never recover from fire damage that the commercial building is left with. So it’s imperative that you keep up to date with the latest community fire code, not only to protect from such disasters, but to avoid being fined as well.

The City of Phoenix updates the fire code annually and is currently reviewing the 2018 International Fire code for 2019. Unfortunately, many commercial property owners do not update their fire disaster prevention methods when these updates are made.

Some of the more common code violations following the latest updates are:

  • Failure to install sprinklers in buildings that now require them.
  • Fire exits are not maintained up to code standards
  • Failure to install fire alarms where they are now required
  • Appropriate signage is not updated
  • Fire prevention equipment has not been updated to support structural changes to the building (fire department hook-ups, sprinklers, alarms, and extinguishers).

These relatively simple things should be taken more seriously when it comes to protecting your investment from a tragic fire. Did you know that you can call your local fire department and request to have a voluntary inspection?  A firefighter will come out and designate fire hazards in your building prior to the official inspector who could violate these hazards leaving you with costly fees.

So, if your commercial property experiences a fire despite code compliance, SERVPRO of East Phoenix immediately responds 24/7/365 with mitigation, restoration and reconstruction services "Like it never even happened."

Does Black Mold Have to be Removed Professionally?

5/15/2019 (Permalink)

Phoenix home owners and home buyers bewareblack mold is toxic and it does require being removed professionally. In fact black mold is normally referred to as toxic black mold, simply because it is extremely toxic to humans.

With the Phoenix monsoon season approaching, Stachybotrys chartarum, a type of toxic black mold, should be something you know about. The toxicity is due to the mycotoxins that Stachybotrys chartarum produces. The micotoxins are microscopic, so if you are not a mold remediation professional, the toxic black mold is very hard to completely eradicate in addition to being dangerous to your health. You'll want a fast response when it comes to toxic black mold remediation

Hire a Professional for Toxic Black Mold Removal

The mycotoxins can take many years for the human body to break down. In fact, they are known to have been found in the human body for up to 9 years after the initial exposure. Getting a professional mold remediation service provider in Phoenix if you think you have toxic black mold in your home is probably a good idea.

Toxic black mold mycotoxins can cause some very undesirable symptoms and health issues to those who breathe the air around it. Common health issues associated with toxic black mold include respiratory problems, fatigue, mental impairment, immune system suppression, skin inflammation and damage to the body’s internal organs.

A Professional Mold Remover Is Protected

What does toxic black mold look like? Well, it’s a gelatinous greenish-black substance with a very slimy texture. However, it can be dry and powdery too, should the water source be cut off from the toxic black mold's colony.

So the answer is pretty clear. Yes, if you find black mold in your home or a home you are looking to buy in Phoenix, get a professional mold inspector to address the issue effectively and promptly, like SERVPRO of East Phoenix and our certified techs who are available 24/7, with prompt response time. We will make it like it never even happened.

Author Chris Butas
SERVPRO of East Phoenix Project Manager

Chris Butas has been with SERVPRO of East Phoenix for more than 15 years as a Senior Estimator and Commercial Project Manager and is an industry authority on mold,  including toxic black mold. Chris is IICRC certified as a WRT in water damage restoration and has provided many mold remediation services leaving him with years of experience and undeniable skill.

Prevent Flood Water Damage by Fixing the Toilet

5/6/2019 (Permalink)

When you hear that constant, running noise coming from your toilet, be warned and fix it as soon as you can, or you will eventually be risking expensive water damage caused by a flooding toilet.

Typically, that annoying sound is the result of something simple, like a small part that just isn't functioning properly, so it's very helpful to have some understanding of how a toilet tank works, so if needed, you can fix it yourself, therefore avoiding any flooding of your home.

A flooded bathroom can be unnecessarily pricey. The techs at SERVPRO of East Phoenix see it all to much, a leaky toilet running up the water bill while wasting too much water. With a septic system and a leaky toilet, there is a good chance that an overflowing toilet was the cause of the water leak and a steady flow of water will flood the septic tank while causing the drain to fail leading to a high priced repair bill. So, SERVPRO of East Phoenix has some tips on preventing water damage caused by a malfunctioning toilet tank.

No Water Damage When You Adjust the Toilet Fill Valve

Adjustments to the fill valve are needed if the toilet stops flushing due to not having enough water in the tank. Sometimes the valve is set too high and the water won't shut off leaving you with more than a flooded bathroom. Use a flat-head screwdriver to turn the screw on the top of the fill valve clockwise so that the float raises to increase the amount of water needed for the valve to shut off. Or turn the screw counterclockwise to lower the arm, decreasing the amount of water needed to shut off the valve.

Old Toilet Flapper Causing Bathroom Flood?

Replacing a leaky toilet flapper is generally an easy project. If a flapper is over 5 years old, it's time to change it in order to avoid the cost and havoc with an flapper that's all warped from age. If the flapper less than 5 years old, look around the rubber surface for slime or debris and wipe it clean with wash-rag. Trim any excess chain if it is inhibiting the proper way the flapper is supposed to sit. The trained professionals here at SERVPRO of East Phoenix urge you NOT use chlorine tablets in your tank as this will warp the flapper in no time.

Malfunctioning Flush Valve Leads to Water Damage

Over time, the flush valve will become corroded and warped causing water to slowly leak into the bowl which in turn causes the tank to refill. There are all kinds of tutorial online on how to replace a warped toilet flush valve, but be sure to first turn off the water supply to the toilet by turning the valve next to the base of the toilet while holding the toilet handle down so that the tank drains of all water.

Our IICRC Certified Professionals Are Prepared To Handle Your Phoenix Flood Damage

4/30/2019 (Permalink)

Flash floods can dump high volumes of water into basements. We have the equipment to remove the contaminated black stormwater.

Flooding from Monsoon Season in the Greater Phoenix Area

The monsoon season through Phoenix provides much of the minimal rainfall that the area receives on an annual basis, though this short period in the year can also bring about violent storms that can compromise the structural integrity of many homes throughout the region. Once trees have fallen into roofs or through windows, or Spanish tile or shingles have gotten removed with high winds, vulnerabilities exist for runoff and monsoon rainfall to exploit.

As a team that has been proudly serving the Phoenix area for many years, we have considerable experience with flood damage relief that can result during certain points of the year. We have a team of professionals that stays ready to handle these emergencies and even the combined efforts of multiple brands and their IICRC-certified technicians and collective equipment that can help us to address large loss incidents that occur in the area with some of the larger square footage properties that exist throughout the city.

We have multiple contractors licensed through the state of Arizona that can respond alongside our rapid response team in the event of an emergency. These experienced professionals can work to provide temporary repairs for roofing and exposed areas like broken windows to prevent floodwater and direct rainfall from penetrating unabated. With these temporary repairs in place, our SERVPRO technicians can get to work on the necessary mitigation that can keep costs lower for our customers and reduce restoration time.

We understand that often the damage has already occurred to the inside of a home by the time that our contractors have addressed the vulnerabilities to the construction. We can work quickly to address the standing water or the saturation of exposed elements to prevent the need for demolition and reconstruction when possible.

Throughout monsoon season in Arizona, many homeowners have to prepare for the unpredictability of potentially violent storms that can leave their property facing flood damages. Our SERVPRO of East Phoenix team can respond quickly to help with emergency repairs and effective mitigation solutions. Give our team a call anytime at (602) 507-6163.

If you’ve decided to move to Phoenix click here for a list of city services.

How SERVPRO Uses Restorative Cleaning to Remediate Fire Damage in Phoenix

4/9/2019 (Permalink)

SERVPRO has what it takes to restore your fire damaged home.

Crucial Steps During Fire Cleanup in Phoenix that Lead to a Positive Outcome

Cleaning up property after a fire incident is essential to remove debris and other wastes left by the fire. A home is no longer a comfortable place with such debris spread all over its confines. Restorative cleaning, on the other hand, provides a cheaper fix compared to replacement. There is a need to take several steps for a proper cleaning exercise in Phoenix.  

Flames and heat scorch many items leaving a considerable amount of debris to deal with during fire cleanup in Phoenix. Collecting and removing the items from the property is not difficult. However, some items might only be covered in soot and not physically damaged, so it is necessary to sort them to avoid throwing out salvageable items. Our SERVPRO technicians sort the affected contents into groups of salvageable, unsalvageable and questionable items. We dispose of unsalvageable items then clean up the questionable and salvageable ones.  

Smoke residues accumulate on various surfaces. Sometimes they also penetrate beyond the surface because the heat from the fire opens up pores allowing convection currents to drive them further. Capturing and removing such residues requires different actions including agitation, chemical action and in some cases temperature to speed up the process. Our SERVPRO technicians use dry cleaning methods such as wiping with a sponge or vacuuming the affected areas. We also use wet cleaning approaches that utilize professional cleaning agents and equipment such as pressure washers.  

It is common for bad odors to linger after cleaning up fire-damaged properties. In some cases, it is possible to remove the smell by ventilating the property. However, most cases require elaborate deodorization efforts. Our SERVPRO technicians combine multiple approaches to deal with all malodors. We can spray chemical deodorizers directly on odor causing materials to prevent odor molecules from escaping into the air. Fogging the affected property helps release deodorizers in tiny particles, which penetrate materials just like the malodors and then neutralize them by changing their chemical composition. We also use special deodorization equipment such as Ozone and Hydroxyl generators.  

To make your property habitable again after fire damage, call SERVPRO of East Phoenix to help you clean it up. You can reach us at (602) 507-6163 any time. We're Faster To Any Size Disaster.

Read more about Phoenix here.

How SERVPRO Professionals Restore Phoenix Homes After Water Damage

4/9/2019 (Permalink)

Don't try and fix things yourself this can lead to more damages in your home. Our certified technicians are available 24/7 to help you.

SERVPRO - Water Damage Restoration For Phoenix Neighborhoods

Phoenix homeowners rarely consider water a disaster. Lack of water and the sun turning their home to ash in the summer, yes, but never have so much water that it damages their home.

Phoenix homes are as vulnerable to faulty plumbing so water damage does happen. When it does, SERVPRO response teams can return them to a dry, clean condition, ready for occupation once more.

After removing any standing water, our team members look more closely at floors and walls. Most plumbing problems do not put a large amount of water across the home, but if it happens over a weekend or longer period when no one is present, wood floors and other materials can absorb enough to cause them to warp, crack, and crumble after water damage.

A wood floor can be a beautiful aspect of any home interior, but it can be at risk. SERVPRO technicians use a moisture meter to see if there is too much water and if there is, takes steps to remove it. They lift boards to use a hose and vacuum to draw out any water trapped in the sub-floor. After that, they dry any affected floorboards with two devices, a dehumidifier, and an air mover.

With the dehumidifier, they carefully draw moisture out of the surrounding air. Reducing the humidity level increases natural evaporation. Technicians can adjust the temperature and flow of the air mover to force out moisture from the wood without causing any splitting or cracking of the wood.

For walls, our team members often have to remove and replace drywall panels when they absorb too much water. It is an excellent building material, but panels can dissolve and crumble in place when they become soaked. If they did not absorb too much, our technicians direct the flow of an air mover across the panels to carefully dry them while still in place. If needed, technicians remove the floor trim and drill holes to allow for water drainage and then use a hose to direct the flow from an air mover behind the wall to dry out both the panels and the wall framing.

These first steps help SERVPRO of East Phoenix return every home to a safe, livable condition once more. If your water heater failed, or a pipe split recently, call us at (602) 507-6163 so we can do the same for you.

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Some Steps Towards Fire Damage Remediation Success in Phoenix

3/31/2019 (Permalink)

Team SERVPRO can help homeowners with all aspects of fire damage remediation including the insurance claims. Call us today.

Fire Damage Insurance Claims for Your Phoenix Home

Fires can present many effects throughout your Phoenix home that are too challenging for homeowners to address on their own safely. With a rapid response from trained professionals like ours, we can offer effective mitigation solutions that can not only reduce the time restoration as a whole takes to complete but also reduces your out of pocket expenses. As a full-service company, we can offer effective mitigation, reconstruction, and restoration, ensuring that all phases of fire recovery happen immediately following the last through the completion of the project.

One of the most challenging aspects of fire damage restoration in Phoenix for many homeowners is the red tape of getting a damage claim approved through their insurance provider. Our SERVPRO team can also help in this regard, as we are preferred restoration specialists for many of the insurance companies throughout our area, and have worked closely with all local and major insurance companies to help our customers get the restoration and mitigation work their properties require.

It is often recommended to reach out to our SERVPRO professionals even before you speak to your insurance provider about filing a damage claim. Our estimator and IICRC-certified restoration technicians can arrive quickly, 24-hours a day, to begin a thorough inspection and assessment of your damaged property. By cataloging both damages and loss, as well as taking photographs as evidence of the present damage, our team can provide your insurance company with the documentation required to approve a damage claim you file.

In addition to helping the claim to get more quickly approved, we can begin mitigation work in your home immediately with our initial arrival. This approach ensures that you and your property do not wait for the effective mitigation that can protect contents and unaffected areas of your home that could become damaged in the time after extinguishment.

Many steps are necessary to restore your home after a fire, but with the right help from qualified professionals like our SERVPRO of East Phoenix team, things can happen much more quickly. If you want to make fire damages “Like it never even happened.” give our rapid response team a call 24/7 at (602) 507-6163.

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Utilize the Fire Damage Restoration Services Available For Your Phoenix Area Home

3/21/2019 (Permalink)

Phoenix Fire, Smoke, and Odor Restoration Are Cornerstones of SERVPRO Services

Contact SERVPRO for Fast and Dependable Fire & Smoke Restoration Services

Fire can leave behind a significant amount of smoke and residue damage, some of which appears as though it may be beyond repair. However, it might help to know that with the right equipment and training, a professional restoration technician can remove damage from a majority of the contents in your Phoenix home, preventing loss and efficiently returning things to normal after an accident occurs.

If you live in the Phoenix area and find yourself suffering from fire damage on your property, we can help. Our FST technicians specialize in the restoration of your property and belongings after a fire, making it easier for you to get the help you deserve as quickly as possible. We also work with your insurance company and assist you with filling out required paperwork for your claim, relieving stress involved in incidents such as these while providing you with caring professionals who are on your side. 

Whether you have a small fire in your kitchen or a significant structural fire, SERVPRO’s IICRC-industry certified technicians can perform a variety of services that help get things under control fast. Our services go above and beyond, we pay close attention to personal belongings and perform any necessary repairs to complete the job as quickly and efficiently as possible. We can also provide a pack-out service to store and clean your possessions off-site.

With qualified professionals in every field, SERVPRO provides you with a full-service solution to fire damage on your property. We use cleaning and restoration methods designed to remove smoke and soot residues before they have a chance to cause further damage to surfaces found in your home. Your walls, floors, ceiling, furniture, cabinets, and other contents all receive the proper attention needed to return them to a quality pre-damage condition. "Like it never even happened."

Your local SERVPRO has an entire Green Fleet, fully stocked, ready to deploy at a moments notice, making our 24/7 emergency service, Faster To Any Size Disaster. Our technicians take pride in providing each member of our local community with the assistance needed to recover quickly, helping you make informed decisions that reduce your stress while saving you money and disruptions.

SERVPRO of East Phoenix has qualified professionals standing by to assist anytime, day or night. Call our offices, today. (602) 507-6163

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Access To Mold Damage Mitigation Services That Help You Maintain Your Phoenix Area Home Properly

3/21/2019 (Permalink)

Phoenix Homes with Mold Damage Call on SERVPRO for Remediation

SERVPRO Can Reduce Treatment Time and Costs with Fast Mold Remediation

After discovering mold on your Phoenix area property, you might wonder if calling a professional remediation company is necessary, or if everyone is over-reacting. Well, considering that some species of mold can cause health effects, we tend to lean more towards dealing with the problem quickly, rather than leaving anything to chance. 

Mold damage can make your Phoenix-area property look more like a war zone than a happy home and the longer you wait to address the situation, the longer the remediation process can take. Under some circumstances, you may even find yourself looking for temporary housing, which would leave anyone annoyed, depressed, and concerned.

Unfortunately, the dangers are real. Even though mold is a naturally occurring fungus, used by our environment to recycle a variety of materials back into our ecosystem, larger concentrations may cause harm. Mold only needs water, air, and a food source to begin a growth cycle in your home, making it somewhat easy for this problem to exist.

Since oxygen is everywhere and your home is made up of several organic materials, it only takes a small water leak, spill, or accident to get things started. SERVPRO technicians help you understand how to make your home healthier, by improving ventilation and controlling the relative humidity found in your home. Your indoor humidity level should remain below 50% at all times, even when you are on vacation or away for extended periods.

You can avoid spending considerable amounts of money having your home tested for mold. The species of mold that exists in your home is not relevant regarding remediation. It is better to have your home inspected by a qualified professional, like SERVPRO’s IICRC certified mold remediation technicians, who have the personnel, equipment, and experience to show you where mold starts and help you learn how to react if or when you find it. 

SERVPRO mold remediation services help you control your indoor living environment and prevent mold growth from returning. If you contact us at the earliest signs of mold growth in your home, you can ensure minimal disruption to your daily life.

Contact SERVPRO of East Phoenix for help getting mold damage in your home under control, today. (602) 507-6163 

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Water Removal in Phoenix Preserves and Protects You and Your Property

3/21/2019 (Permalink)

SERVPRO Removes and Cleans Carpets in Phoenix After Water Leaks

Call on SERVPRO for Extraction and Cleanup After Problems in Your Phoenix Home

Whether it is a residential or commercial property, water damage can be very frustrating, and you need to remove it promptly. Ensuring your residence is completely dry when you are not working with a company like SERVPRO can be challenging.

Phoenix has encountered a lot of water removal problems in the recent past. These issues often disrupt your daily operations and the comfortable feeling of your premises. You may have tried to contain this problem on your own and quickly found out how frustrating that can be. The secret lies in using the right equipment which you probably do not have stored in your garage.
At SERVPRO, we use a lot of air moving equipment because of their effectiveness. Let us take the example of water removal from your carpet, any other method can take a lot of time and may not produce good results. The air movement equipment, however, increases evaporation primarily by creating airflow on the surface level, forcing the moisture into the air and capturing it with dehumidifiers. This process is not only safe and reliable, but also pretty fast. 
Apart from the type of equipment we use, the chemical products at SERVPRO are safe and environmentally friendly. Some of the chemicals you use at home are also not active enough to kill all the different varieties of bacteria and fungi. You need professional service to ensure your premise is cleared of any impurities and does not affect your health.

One of the primary reasons why water removal is a nightmare to many is the lack of a reliable extraction equipment. Naturally, the first step to cleaning is removing water from your floors. Extractors from SERVPRO included wet-vacs, portable pumps and truck-mounted equipment for large volume extraction. The portable extractor is excellent for accessing areas that are hard to reach. 
SERVPRO of East Phoenix is your best solution as far as water removal is concerned. With our qualified staff, you are guaranteed excellence services at the best possible price. Call us today at (602) 507-6163 and let us take care of your water removal needs.

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Moments in Family History Require Crime Scene Cleanup in Phoenix

3/21/2019 (Permalink)

SERVPRO Makes Crime Scene Cleanup in Phoenix Easier

Trust SERVPRO for Empathetic Crime Scene Cleanup

Violent crime is increasing in many areas of the Nation, and statistics are beginning to point toward more and more families having someone close to them be a victim of senseless, brutal criminal activity. When a person is murdered, or just simply dies alone, the immediate area can be left in a highly contaminated state.

Surviving family members in Phoenix need professionals who can empathize with their pain while providing the necessary services inherent to crime scene cleanup procedures. Without both of these factors, families can suffer for longer, more intense periods than families who find professionals who help them cope with the complex and harsh realities of the immediate situation. 
We train our technicians to be more than the average professional restoring homes and businesses. They understand that it is vital always to give those left behind by the death, particularly a violent and unexpected one, of a loved member of their family, the compassion they need and deserve. To do otherwise would create an additional injury for the grieving family members. Moreover, we are also members of this community.
Minimizing the amount of confusion that cleaning up after the police and coroner's staff have left can often be aided by having one specific person on our team designated to both inform the family of any new developments and answer any of their questions. The death (if there was such an unfortunate occurrence), the scene, strangers in and out of the home, the neighbors, distant relatives, the ongoing questions, and the emotional toll, all contribute to the stress. Cleaning the scene should be the last thing you and your family need to worry about in situations like this. 
The IICRC has recently published internationally accepted standards, protocols, and procedures that provide protections for affected families and technicians for use in cleaning up locations where criminal activity occurred. Moreover, other highly sensitive situations exist. While this is a newly published document, the contents were largely known to those companies, such as SERVPRO, with experience in handling materials that were potentially hazardous to the environment or human health. 
At SERVPRO of East Phoenix, we understand that losing a family member to any cause can be devastating. When that death is part of a heinous crime, the trauma and senselessness are much greater than what many realize. We can help your family by ensuring any crime scene cleanup is carried out professionally by compassionate and qualified technicians. Whenever your family needs help with a traumatic experience such as this, call us at (602) 507-6163. We are always available to answer the phone and take your call.

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Our Fast Response Can Save Your Fire Damaged East Phoenix Home

3/20/2019 (Permalink)

Call us at (602) 507-6163 to learn more about or request our services.

How Fast SERVPRO Services Save You Money In East Phoenix On Fire Damage Restorations

One of the important factors that can change how much fire damage to your East Phoenix home costs in repairs and restorations is how fast a team of damage mitigation professionals can get to the scene and control the situation. Sometimes, a response that takes a few hours too many can make a difference thousands of dollars later on. People nationwide trust SERVPRO franchises and technicians to arrive at their homes quickly and prevent as much damage as possible thanks to a few key advantages we have.

How We Arrive Faster
SERVPRO crews can arrive within just a couple hours of your first call reporting fire damage to your East Phoenix home. We keep our personnel on standby 24/7 to react fast and make sure every disaster gets treated with the standards of speed and thoroughness that we have established on a nationwide scale. You can call us, and a live representative can take your call and immediately begin the response process to send help to your home. Be sure to call us as quickly as possible after a disaster to make use of our full capabilities.

Why Does A Fast Response Matter?
Maintaining the sort of readiness that enables us to respond quickly around the clock is neither easy nor inexpensive. However, the benefits of that readiness pay off for our clients. Many damaging effects of a fire, such as smoke residues and water-mixed sludges, can cause severe damage over time to your home through chemical reactions with building materials, deep staining, and many other effects. By arriving fast, we can target the most pressing damaging factors first and stop them from causing any further problems in your home. The result is a faster clean up time, fewer materials replaced, and a lower final bill.

SERVPRO of East Phoenix is a locally owned and operated company with national resources that enable us to handle any variety of fire damage quickly and with minimal costs. Call us at (602) 507-6163 to learn more about or request our services.

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After A Spill In Your Phoenix Home Contact Our Crew For Help!

3/7/2019 (Permalink)

Call us for help at (602) 507-6163 for fast, inexpensive, and thorough drying and cleaning work.

What SERVPRO Does For Spills Requiring Water Cleanup In Phoenix

Rags, paper towels, and fans often do not cut it for more involved water cleanup work in Phoenix. Regardless of where the water came from or why it is in your home, it can be tough to remove significant volumes of water from the area on your own and target moisture that has seeped down below the surface level of materials around the house. Companies like SERVPRO exist to bring the industrial-strength tools and techniques necessary to clean up after significant amounts of water find their way into your home.

How We Can Help
We deal with water cleanup tasks in Phoenix homes on a day-to-day basis, helping residents with all sorts of problems ranging from minor leaks to massive and disastrous flooding. We can bring in industrial strength drying equipment such as air movers, water extraction pumps, and high-capacity dehumidifiers to remove all traces of excess moisture from the area. However, even dry homes often require specialized and expensive tools to reduce further and eliminate signs of damage in the area. SERVPRO technicians train to high-level national standards to reverse many of the ways water can damage your home, from simple work such as color correction and repainting to more advanced techniques such as stopping and pushing back the warping of floorboards.

When To Call Us
SERVPRO is ready 24/7 to ensure that we can provide local homeowners with fast responses at any time of day. The faster we get to your home after a leak or spill, the more damage we can prevent and the fewer items you may have to replace and rebuild in the coming weeks. You should call us whenever you feel that the amount of water in your home cannot be handled quickly by you and whatever cleaning materials you have available, and as soon as possible after a disaster happens.

SERVPRO of East Phoenix performs water cleanup services for local homes on an almost daily basis throughout the year. Call us for help at (602) 507-6163 for fast, inexpensive, and thorough drying and cleaning work.

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When Mold Becomes and Unwanted Accessory at Your Phoenix Clothing Store

2/25/2019 (Permalink)

Mold damages everything it touches. Call SERVPRO of East Phoenix to remediate your mold.

At SERVPRO, We Tailor Our Mold Remediation Services to Clothing Stores in Phoenix

You should always seek professional mold remediation services for your clothing store in Phoenix as soon as possible after you identify signs of fungal growth. Some types of mold can cause health effects, so to avoid health code violations and keep customers feeling safe and welcome in your store, you should never ignore the problem and hope for it to go away on its own. SERVPRO provides fast and thorough mold remediation services for businesses in need.  Through several cost-saving measures, we can keep expenses low and restoration times fast to help your business quickly recover.

Industrial Washing

One unique aspect of mold remediation for clothing stores in the Phoenix area that we have encountered before is the possibility of widespread mold damage in the store's inventory. While garments free of growth do not need washing, those that have been touched by mold must be either washed or thrown out. Our industrial washing machines can handle this task quickly and at minimal cost, potentially eliminating some of the financial losses from tainted items.

Advanced Detection

Our SERVPRO inspectors can evaluate the building quickly to determine how far the mold has spread. Both through their experience built over years of identifying and treating colonies and our new moisture detection tools such as infrared scanners, we can paint an exceptionally detailed picture of the infestation, even if it lies primarily behind walls and in other places hidden from view.

Fast Work Speeds

Every time we take on a mold remediation project for a local business, we understand that we must race against the clock to ensure that doors reopen with as little delay as possible to keep revenue coming in and the company afloat. We waste no time in removing all signs of infestation from the area, from physical growth on surfaces to the sometimes overwhelming smell that some species of fungi can produce. We also make sure never to let speed impede the thoroughness of our work, and we take care always to use sanitizing equipment such as UV ray projectors to return the area to a safe and secure place for customers and employees alike.

SERVPRO of East Phoenix stays ready on a 24/7 basis to help out local businesses that discover signs of mold damage on their premises. Call us at (602) 507-6163 for our services or a quote.

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Phoenix Flooding, Fast Service, Less Damage--Call SERVPRO

2/13/2019 (Permalink)

SERVPRO Mitigates Flash Flooding Damage to Phoenix Properties

Speed Helps SERVPRO Restore Flash Flood Damage to Phoenix Homes

Flash flood damage in Phoenix can take anyone by surprise, even those who have lived in the city for decades. Every year, tens to thousands of homeowners across Arizona suffer the effects of flash flooding in their homes and struggle to restore and rebuild after a catastrophe. While there is little you can do to be prepared for a flash flood, especially during monsoon season when strong winds can be present, aside from some fundamental measures such as keeping a waterproof emergency supplies bin, there are ways you can help mitigate damage to your home after the disaster. The most critical step is to call a professional damage mitigation company like SERVPRO that can react to problems as they arise in the hours after the flood and dry out your home before the worst damage can set in.

The start of most of our flash flood damage restorations in Phoenix involves removing water from the premises. In many cases, we need to use motorized water extraction pumps to remove standing water from the property. However, if no standing water remains by the time we arrive or after we pump out any water we find, we must also set up the complete drying process in as little time as possible to reduce the chance of extra complications such as mold growth and degradation of materials from developing.

During followings days or weeks that follow we finish drying your home to completion while moving on to the restorative part of our work. Through advanced cleaning and repair methods developed through decades of experience, we can restore your home back to the way it looked, felt, and smelled before the disaster happened, whenever possible. "Like it never even happened." View examples of our work by checking out some of the before and after photos, we post to our website and social media.

SERVPRO of East Phoenix provides fast and professional care for your home and belongings after a flash flood. Call us as soon as possible after the disaster at (602) 507-6163.

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Are You Making These Mold Damage Causing Mistakes in Phoenix?

2/8/2019 (Permalink)

Mold can appear in many colors and gives off a musty odor. Contact our IICRC certified team should you see or smell mold in your home.

Humidity Can Cause Mold Damage in Your Phoenix Home

Winter months can bring humidity to cities that don't drop below 45° F, and that excess humidity can cause mold damage to form inside of the homes that are not adequately equipped to deal with it. Mold damage initially grows from mold spores that have been exposed to moisture. You may think the solution is to try and completely rid your home of mold spores, so the humidity levels do not matter. However, it is impossible. Mold spores are omnipresent. They are microscopic and impossible for the naked eye to see. Additionally, they are relatively harmless in their original home.

The best way to avoid mold damage in Phoenix from forming in your home is to ensure that the conditions it needs to grow are never present. However, accidents happen and it is not uncommon for mold to begin to grow right under a homeowner's nose. What is important is that you take steps to remedy the problem as soon as you discover the mold damage, instead of leaving the problem to only get worse. Mold damage should never be left to its own devices in your home, as it causes health effects in the individuals who live inside. Furthermore, mold can eat away at organic materials, such as the wooden framework of a house.

Calling a professional cleanup and restoration company, like SERVPRO, is the best thing that you can do for your home. Our IICRC-certified techs can get straight to work once we arrive at your home, and we always strive to get there quickly. After investigating the mold in your entryway, SERVPRO can determine that it is still relatively early in its development. Using come disinfectant and antifungal agents, we can spray-and-wipe the mold right off of your walls.

Afterward, SERVPRO can use advanced equipment like dehumidifiers to lower the overall humidity in your home so that mold doesn't begin to regrow immediately. For a final touch, we can use air scrubbers equipped with HEPA filters to combat the musty odor mold damage causes. SERVPRO always aims to return your home to the state it was in before the damage began.

If you find musty mold damage inside of your home, get help as soon as possible. Use your phone and dial (602) 507-6163 to speak with a representative of SERVPRO of East Phoenix. Day or night, our techs are always available.

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We Can Restore Your Damaged Items After A Fire In Your Phoenix Home

1/28/2019 (Permalink)

If a fire ever takes place inside your Phoenix home, the flames can engulf many of your contents and building materials as fuel.

Fire Damage Experts In Phoenix Discuss Refinishing Burnt Items

If a fire ever takes place inside your Phoenix home, the flames can engulf many of your contents and building materials as fuel. In many fire damage scenarios, your contents or building materials can get burnt to the point to where they must be removed and replaced. Since fires all burn things at different temperatures, some items could get only partially charred. Sometimes when charring is not severe, objects can be repaired by soot removal and refinishing. When mitigating any fire damage project, our SERVPRO estimators figure out right off the bat what we think we can refinish, clean and, repair and what we feel will need to be replaced and counted as a loss.

During the initial testing and estimate phase, our SERVPRO technicians use a testing kit to determine what types of soot residues can be cleaned off and what types could be a permanent discoloration. During the initial test, we use a variety of chemicals and techniques on your property that received fire damage in Phoenix, so we know which chemicals will work with which types of residues. In some situations, soot residues are too difficult to remove, and smoke-related problems could still cause the item to get replaced.

Once our SERVPRO team deems the working area safe for all occupants, we begin the restoration process by removing burnt materials. We first go through and remove and properly discard any items that are burnt too bad to fix. When dealing with wooden items such as studs or trusses, we measure the amount of charring on the surface determine whether something can be saved or if it must be replaced. The rule normally is that if the charring is deeper than a quarter inch, then the item must be replaced. If wooden items only get burnt less than a quarter inch deep, then we sometimes can sand off the charred material and seal it with a specialized sealant.

If you ever get building materials or contents burnt in a fire, call SERVPRO of East Phoenix at (602) 507-6163 24/7.

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If Water Causes Damage To Your Home In Phoenix You Need Help From A Professional Restoration Company Like SERVPRO

1/15/2019 (Permalink)

SERVPRO of East Phoenix is one of the Valley's leading providers of water damage cleanup and restoration services.

Bring In The Pros For Phoenix Water Cleanup Projects

Hiring a professional water cleanup company in Phoenix is essential if you want to get your home or business dry in as little time as possible without developing further problems. Damage to the building's foundation, mold growth, and long-term odors all represent potential complications of a minor flood or other water spill event. SERVPRO has the experience and tools required to prevent these additional problems from developing while also repairing any damage already caused by the disaster.

SERVPRO Comes Prepared
Whenever you call us about water cleanup in your Phoenix home, we bring the best tools in our arsenal to handle the situation. To remove water quickly, we bring in heavy duty air movers and dehumidifiers to give your home an industrial grade drying process. If necessary, we can also bring in motorized water extraction pumps that can remove large volumes of water from your home very quickly. We also take care to outfit our personnel with all the personal protective equipment they could need in your home, allowing them to take risks and face potential dangers so that you do not have to. Within hours of your first phone call, you can expect SERVPRO technicians to be on the scene starting the drying and cleanup process.

Thorough Work
Some companies quit once the home is dry, or even just when the home appears dry. Our work goes above and beyond that standard, and we make sure to eliminate any potential odors left behind from the water, repair any damages done, and restore materials to the same visual appearances they had before the disaster happened. For examples of how our work can revitalize your home, check out the before and after photographs from some of our past projects.

SERVPRO of East Phoenix is one of the Valley's leading providers of water damage cleanup and restoration services. Call our professionals at (602) 507-6163 to learn more about what we do or request help.

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Phoenix Turns to SERVPRO for Restoring Commercial Structures Post Criminal Activity

1/2/2019 (Permalink)

SERVPRO Provides Professional Crime Scene Cleanup to Help Keep Your Phoenix Business in Business

SERVPRO - Commercial Crime Scene Cleanup Procedures For Phoenix Businesses

Phoenix is a reasonably quiet place compared to most cities its size. Business owners and residents do not have the same level of illegal activity to deal with, but incidents do happen.
For a Phoenix business owner, commercial crime scene cleanup is the last step to reopening their doors to customers. To accomplish that, SERVPRO technicians often have to deal with tear gas residues, fingerprint powder, and other issues left behind after a robbery or other criminal act.
Tear gas canisters release their contents within a couple of moments after police fire them from a specially designed weapon. The cloud you see at detonation is the gas mixed with the chemical powder. It is this talcum-like powder that covers surfaces and gets ground into carpets as people run across it. If possible, our technicians isolate the area to prevent spreading it into other areas of the facility. If the incident happened in one or two specific areas of the structure or unit, they cover all entrances and exits with plastic sheeting and block the HVAC vents to prevent it from getting into the vents.
SERVPRO technicians use damp sponges to wipe down and absorb the powder from walls, desks, and other surfaces. If the residue is on the outside of the building, such as a break area, they wash down the walls, decks, and sidewalks into the nearest drain.
If the powder or gas did get into the vents, our technicians can use scrub brushes and powered, spinning brushes to clean out the entire system. Without a thorough cleaning, the HVAC can blow the powder or gas residue into every office, work area, and bathroom in the building. We can then spray a deodorizer to restore a pleasant smell to the interior and also to increase the indoor air quality level.
Fingerprint powder is not as fine as the tear gas residue, but it can cause other problems. The graphite used can be wiped up with a dry sponge, but the water turns it into ink which smears over everything from carpets to walls and doors. Removing it requires one of the commercial cleaning agents in our inventory to break up the stain. For carpets, they may need a stiff brush or another agitation device to separate the ink from the fibers. Filtered vacuums are a key tool in clean up.
At SERVPRO of East Phoenix, our personnel know this is a difficult time and do everything possible to avoid adding to the stress of the situation while also working to reopen each business as quickly as possible. For our services, call (602) 507-6163 today to schedule a visit once law enforcement releases your business back to you.

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SERVPRO Says Small Phoenix House Fires Can Still Be a Great Loss

12/17/2018 (Permalink)

SERVPRO Removes the Ash from Phoenix

Fire Loss Experts In Phoenix Talk About Minor Smoke Damage

Anytime a fire ignites inside a building many things inside can get damaged. Even if the amount of items that get burned is minor, significant fire loss can still take place at your residence. Each year, dozens of volunteer and career firefighters lose their lives along with a few thousand civilians. Fires account for more than seventeen thousand injuries every year in the U.S. Although most injuries take place during large and more severe blazes, even the smallest burns can force your property to suffer a fire loss.
When anything burns, some substances entirely turn to gas once heat is applied and fully combust, while some do not. Particles that do not combust entirely and get released into a building can cause fire loss inside your Phoenix home even if the blaze is small. Smoke can quickly spread throughout your home. When smoke comes into contact with cooler surfaces, the partially combusted particles can transform back into a solid form. Once this happens, soot residue and other soils can appear visible on the surfaces of your sheetrock and other building materials as well as the contents that are present inside your house.
Luckily, our SERVPRO technicians are IICRC certified and experienced in dealing with smoke and fire damage situations. We know that even a small burn that takes place inside your kitchen can cause your home extensive damage. We are trained at finding even the most unnoticeable damage that could cause you problems in the future.
Smoke cannot only cause residues to exist on the surface of items inside your home, but it can also penetrate materials and cause burnt aromas to exist. Smoke can seep deep into porous materials and cause them to put out unpleasant smells into your house's airflow system. Our crews at SERVPRO can utilize certain methods and chemicals that will help extinguish such foul odors.

If you ever have a problem after something burns, call SERVPRO of East Phoenix at (602) 507-6163 any time of the day or night.

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Don't Let Mold Be A Liability Call The Experts At SERVPRO For Help In Tempe

12/10/2018 (Permalink)

Business owners need to protect their properties from mold infestation, and certified mold cleanup professionals in Tempe can help.

Reduce Your Liability With Commercial Mold Cleanup Services In Tempe

Owners of office buildings in Tempe need to ensure that the spaces they rent to their tenants are continually maintained in suitable condition. Allowing damage to accumulate can lead to claims of problems related to such damage. Past claims have sometimes concluded with settlements or awards in the millions of dollars.

Business owners need to protect their properties from mold infestation, and certified mold cleanup professionals in Tempe can help. We can provide you with an experienced eye for what allows such problems to exist in the first place in your property, what makes the problem worse, and how to prevent it after we finish with remediation and mold cleanup.

Microorganisms like mold and mildew require moisture's presence. They naturally cannot grow without some form of humidity, water vapor, or water. We use thermal imaging cameras that instantly reveal any moisture held in walls and ceilings. Once located, we check each area with a moisture meter that shows the amount of moisture as a percentage.

We chart these findings for later use during cleanup procedures. Reasonable amounts for such materials are often located on a universal sheet or dry materials, giving us a range to work toward with our desiccant machines. When such materials exist in your building but not on the sheet, we note the moisture content of similar materials elsewhere in your property that do not hold any excess moisture.

While it is true that exposure to mold can cause health effects, these vary between individuals greatly. A licensed medical provider with experience in such health concerns requires an examination of anyone claiming health effects before making a diagnosis. However, our experts can provide you with guidance on how to discuss mold cleanup with your tenants and what they can do to help make sure the problem does not return as quickly. When necessary, we can work within your tenants' office spaces as discretely as possible. We understand that their business operations do best with as little interruption as possible.

SERVPRO of East Phoenix can help reduce your liability and address tenant concerns about microbial infestations. Our IICRC-certified employees have experience in performing mold cleanup in different settings and can get this completed for you quickly and efficiently. Contact us at (602) 507-6163 any day of the year, 24 hours a day.

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We Have Your Back When A Flood Takes Over Your Arcadia Home!

12/3/2018 (Permalink)

Finding the right professional assistance to overcome flood damage to your Arcadia home might feel more complicated than it is.

Contending With Unexpected Flooding In Arcadia Homes

With the remnants of Hurricane Rosa passing through Arcadia last month, many homes and businesses are still working to recover from the traumatic situation. While many homes did not become as severely damaged as others in the storm’s path, our franchise has responded to and continues to respond to many properties working to dry out the damage and contend with other effects that have developed over the past several weeks.

Finding the right professional assistance to overcome flood damage to your Arcadia home might feel more complicated than it is. Instead of scouring the internet for ratings and reviews of every service, consider some of the facts about what makes SERVPRO a choice that many others in the area continue to make when disaster strikes. This decision begins with our commitment that We’re Faster To Any Size Disaster. No matter when an emergency occurs, we have the personnel and the equipment to respond quickly and help you to safeguard the things that matter most in your property.

Another attribute that sets our franchise apart from some of the competition is the experience and education of our trained technicians. At our SERVPRO franchise, our water restoration specialists undergo unique training to obtain their IICRC certifications and have continual educational opportunities to make them top performers in the restoration industry.

The equipment that we have in our Green Fleet has gotten designed to minimize our impact on your life as we strive to make the restoration and mitigation portions of our service to our customers as efficiently as possible. We have gas-powered and truck-mounted pumps capable of extracting water from affected areas at a force of 300 psi. Flood-damaged properties that require mold remediation have the full weight of our applied microbial remediation technician staff available to help resolve this situation promptly to prevent further spread and potential health effects.

While many homes throughout the area are still striving to recover from the flooding that the remnants of Rosa brought to our doorstep, our SERVPRO of East Phoenix response team has continued to help properties throughout the area restore their homes to preloss conditions. Give us a call anytime that you need us at (602) 507-6163.

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Phoenix Homes Receive the SERVPRO Treatment After a Water Loss

11/27/2018 (Permalink)

Don't Let Water and the Sands of Time Ruin Your Phoenix Home--Call SERVPRO

SERVPRO Specialists and Your Home's Water Damage Mitigation Needs in Phoenix

SERVPRO technicians understand the manner in which water can damage your home's interior in Phoenix. Because of its inherent properties, water can end up in almost any location in your home. It does not require a significant leak or broken pipe for problems to start occurring. A burst water line to your refrigerator can create extensive destruction.
When your Phoenix kitchen suffers water damage, and it then spreads to other areas of your property, SERVPRO technicians use their IICRC training to get things right again. Water can damage carpeting and padding, the floorboards underneath, and create odors that you most likely find highly unpleasant.
Our team starts with a thorough inspection to locate all sources of water and then tracks that water down. Evaporation also plays a role in how water causes damage to the materials inside your home. Our technicians receive training on how to use various pieces of equipment that reveal not only where moisture exists, but also how much moisture materials contain. This is crucial to restoring your home, so it is again “Like it never even happened.”
Our drying equipment includes air movers that increase the air circulation at an extremely high rate and also pulls dampness off of surfaces. This works quite efficiently because water continually moves to find equilibrium, moving into drier areas, and this forces additional moisture to move closer to the surface.
Our desiccant machines remove water vapor from the air as it passes through the device, continually extracting moisture from the air. Drier air can more easily absorb water vapor from damp materials than saturated air. We are always working to remove moisture.
Different style heaters come into use to help increase the rate of evaporation of water from materials. We use these on floors, the interiors of walls, and other places that need a little more help in drying out.
Wherever water causes damage inside your home, SERVPRO technicians can mitigate the damage. We always treat your home in a professional manner, just like we would want others to handle our own dwellings.
You can trust SERVPRO of East Phoenix to take care of the many ways that water damage might affect your home's interior. Contact us at (602) 507-6163, our 24-hour service line number, so we can assist you in restoring your home.

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SERVPRO's Ultimate Guide To Water Damage Restoration In Your Phoenix Home

11/14/2018 (Permalink)

After a water intrusion occurs on your Phoenix-area property, taking appropriate action can help you avoid costly repairs.

Our Restoration Process In Your Water Damaged Phoenix Home

After a water intrusion occurs on your Phoenix-area property, taking appropriate action can help you avoid costly repairs. Timely, professional water removal and restoration services assist with protecting the structural integrity of your building while also increasing the chance of fully restoring your home.

Our expert water cleanup and restoration specialists in Phoenix provide you with the right tools, experience, and support needed to restore your home correctly. We make it possible to dry your building and personal belongings while protecting you and your family from exposure to a possibly harmful environment.

SERVPRO technicians take action based on the type of water exposure found in your home. We understand how water damage can occur from direct contact as well as moisture that accumulates in the air. Our technicians can control your home environment, temperature, and humidity levels creating an optimal drying atmosphere.

SERVPRO uses infrared cameras to detect hidden moisture, removing water behind walls, in your ceiling, or other impossible to reach areas of your home. This process prevents the possibility of developing mold and mildew, reduces the possibility of structural damage, stifling odors, and rot that has a severe impact on your property value.

SERVPRO has water extractors of all shapes and sizes. We can handle everything from single-rooms to heavy-duty water removal projects. Our truck-mounted water extractors help remove massive amounts of standing water in a relatively short amount of time. Manual, hand-held units help technicians get into closets, bathrooms, and crawlspaces where space may be limited.

The entire water cleanup process helps extract moisture from the structure and sub-floor of your home while controlling moisture levels in the air. We make sure that even if a surface appears dry, it has no hidden moisture that can cause problems later. Our staff is devoted to supplying you with the quality home restoration services you deserve and show it in everything that we do.

SERVPRO of East Phoenix has an entire team of highly trained professionals ready to respond to your call for help. We take pride in providing water cleanup, removal, and restoration services throughout our surrounding community 24/7, year-round. Have questions or need help? Call us today at (602) 507-6163!

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How to Navigate Through the Fire Damage Remediation Process in Phoenix

11/9/2018 (Permalink)

If fire damage affected your home, contact the certified technicians and project managers at SERVPRO to handle the remediation.

Responding Quickly for Fire Recovery in Your Phoenix Home

Unexpected disasters can leave your Phoenix home heavily damaged and in desperate need of mitigation and restoration steps. Preserving your property is not something that a homeowner can do on their own, which leads to your need for professionally trained technicians. Our team can arrive quickly to help you recover from a widespread situation like a fire in your home.

Considering the varying fire damages in Phoenix that could impact your home, you might not know where to begin when it comes to cleaning up the mess and setting things right again. Our SERVPRO technicians have unique training in loss mitigation and Fire and Smoke Restoration through our certifications by the IICRC. We strive to be an effective and comprehensive solution for our customers faced with the effects of a fire on their property.

Our team is available 24 hours a day to provide the kind of immediate response that our customers require when they experience a disaster. With a set timeline for worsening conditions and compounding events, our SERVPRO professionals understand the importance of efficient responses to emergencies.

From the moment that our experienced professionals arrive at your address, we set out to learn all that we can about the damage that your home has experienced and what steps are necessary to return it to preloss condition. You should wait for our response team to arrive before inspecting the damage yourself, as there could be hazards and contaminants present that pose health concerns or safety concerns for untrained people. Our specialists have ongoing training in the use of personal protective equipment to keep them safe and identify risks and hazards present in fire recovery projects.

When a fire threatens your home, you need a team that can arrive quickly to help you start to put things back to the way they used to be. Our SERVPRO of East Phoenix IICRC-certified technicians have the ongoing training and industry-leading equipment to make an immediate difference in your home. You can reach our rapid response team anytime that disaster strikes by calling (602) 507-6163.

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Water Loss in Your Phoenix Hotel? Keep Your Guests Happy by Calling SERVPRO for Water Removal and Drying

10/25/2018 (Permalink)

SERVPRO Keeps the Hotel Rooms Dry in Phoenix While Guests Enjoy the Pool

Guest Accidents Call for Commercial Water Removal in Your Phoenix Hotel

Visitors from around the world come to Phoenix for one reason or another. Some have children with them, enjoying a family vacation together, others are on business trips, while others are in the process of relocating. Accidents are bound to happen, and sometimes the consequences include damage to your hotel.
Our professional team is always ready to help business owners by providing commercial water removal services in Phoenix. This extraction protects your investment from the severe effects that water can cause. Water can create a mess of things, and cut into your profits, reduce the safety of your building, and bring lingering effects that guests notice. We can prevent these problems because We're Faster To Any Size Disaster.
Responding quick helps contain the water and keep it from spreading. We scale our services to match your situation correctly. We never use more equipment than needed, and we never show up shorthanded. Our IICRC certifications and extensive training give us the necessary knowledge and insight to effectively deal with each situation and get the job finished as quickly as possible.
Water removal techniques include getting building components inside your hotel that the spill or overflow soaked dry again. Heaters, air movers, and desiccant machines help restore normal water vapor levels. Rapid drying keeps the number of damaged materials from increasing. We understand the importance of protecting your customers' luggage and possessions from suffering harm from a water loss.
We recognize that your guests also need a quiet environment to enjoy their stay, and we can work with you to make this happen. This might require the moving of guests to other areas of your hotel, and we can work with your staff to facilitate this. Whenever you have a concern about our work or how we carry out our job, we encourage you to bring these matters to our attention. We aim to make this service as unobtrusive as possible for all involved.
SERVPRO of East Phoenix works in the Camelback East area, as well as in and around Biltmore and Tempe. Our number, (602) 507-6163, is answered 24-hours a day, every day of the year.

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You Will Thank Us - Some Tips About Flood Damage in an Arcadia Home You Need to Know

10/21/2018 (Permalink)

Regardless of how your home flooded, contact SERVPRO to remove the water and remediate the damage.

Strategies to Prevent Flood Damage in Arcadia

You cannot control the rain, storm, hurricane, tsunami, or any weather in general. Flood damage comes at an unexpected time. If you are unprepared for the situation, this catastrophe can leave you with very costly damages and depreciation of your real estate value. Luckily, there are steps that you can take to prevent further damages from escalating any further.
Flood damage in the Arcadia location can be reduced to a minimum if you take these preventative steps. You can elevate the building, seal the building, block water from entering the yard, use materials that cannot be affected by water, and elevate your place. Elevation provides the best protection from flood damage. It is kind of like relocating your house to an area that is safe from flood damage. When you raise the structure of your house, it can reduce the aftermath of the flood. You can also use panels as closures for flood protection. After all, most floodproofing systems have multiple openings that require watertight procedures during the flood event. Through these various ideas and strategies, you can significantly reduce flood damage by a lot.
If flood damage has already occurred, then it is best to call in the experts. SERVPRO technicians can come in and inspect the area. They can use water removal procedures such as the mitigation process to get rid of any standing water from the flood. They can measure the moisture content in the air for proper drying procedures. After they have completed the water removal process, they can use deodorizing and anti-microbial tools to get rid of odor-causing residuals. The SERVPRO techs can help salvage any belongings, appliance, structures, or items to prevent costly repairs and replacements. They can also educate you further on tips to prevent flood damage so you would not have to experience a significant crisis in the future.
If you are ready to get rid of flood damages, then give SERVPRO of East Phoenix a call at (602) 507-6163, and we can promptly send our reliable technician to your establishment.

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Ultimate Solution to Phoenix Mold Damage Remediation

10/7/2018 (Permalink)

Team SERVPRO will investigate the cause of any mold damage in your home before remediation. Call us right away.

Proper Cleaning can Limit Mold Damage in Phoenix

Mold proliferation is more than just a visual nuisance because the fungi can eat into the affected surface, causing structural damages. When it develops in hidden spaces such as wall cavities, its musty smell affects the air quality of your Phoenix property. Depending on the material in the affected area, you can use various approaches to deal with the mold infestation before it goes out of control. Our professional remediation services can help you find a long-term solution to the problem you are facing.
Mold damage in Phoenix properties is severe if porous materials are affected. In those cases, the most likely solution is the replacement of the material since it is hard to eliminate the deeply penetrated hyphae. Replacement is also necessary if there are signs of rot. No matter how thorough cleanup is, it cannot restore structural integrity.
For nonporous surfaces or cases of light infestations, cleaning can help restore the affected areas to preloss condition. Since mold can also develop on items such as furniture, cleanup is part of the process even after removing some materials. Using the right chemical agents helps boost the effectiveness of the cleaning procedures. Our SERVPRO technicians inspect the affected area to determine which cleaning products to use.
If the infestation affects fabrics such as draperies or upholstery, cleaning them helps. Our SERVPRO technicians can use a bleach such as chlorine because it works effectively against mold. It also removes any stains caused by the infestation. We check the material first before remediation starts because chlorine can damage wool and silk. We also avoid it if there are rust stains on the material because it makes such stains set rather than removing them.
The selected cleaning product should be inexpensive and effective for different types of mold. Our SERVPRO technicians use phenolics on most surfaces. These are alcohol based agents that we dilute with water to clean mold residue from surfaces. We can also fog them to eliminate infestations in hidden spaces.
Early remediation helps prevent stubborn mold infestations. Call SERVPRO of East Phoenix at (602) 507-6163. We are available every day to offer assistance and advice.
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Your Eyes and Ears Can Mitigate Water Damages to Your Property in Phoenix--SERVPRO Great Advice

9/24/2018 (Permalink)

Look and Listen for Leaks and Drips, Then Call SERVPRO for Cleanup in Your Phoenix Property

Mitigating Water Damage from Faulty Plumbing

When it comes to water damage, the speed of water removal is the key. Problems from faulty plumbing can escalate very quickly--from bad to worse. Not only can the water destroy your furnishings and property structure but it can lead to mold growth.
As a homeowner, it is wise not to procrastinate from having a faulty plumbing leak repaired right away. To prevent further damage and protect the safety of your family, you need a company that can help avert further water damage to your Phoenix property. When disaster strikes, quick mitigation from our experts can prevent further damage giving you peace of mind. Also, it can save you money associated with extensive and expensive repairs to your property.
SERVPRO technicians are IICRC certified and can clean up and restore your home. We utilize state of the art water extraction equipment and monitor the drying process to ensure we achieve our drying goals. This protocol is done to ensure your property is dried to standard levels of moisture content which helps prevent the growth of mold. Whether it is day or night, our team is always ready to respond to emergencies and reduce water damage to your home.
As a homeowner, there are a few actions you can take to prevent a water loss to your property. Start by disconnecting outside hoses immediately after use. Water pressure buildup can lead to ruptured plumbing lines within the structure. Check the connections to your appliances and fixtures for drips and leaks periodically. Keeps your eyes opened for water spills and your ears listening for drips or gushes.
Even the smallest of water leaks can worsen the condition of your house. Rapid repairs reduce the damage and the expense associated with restoration. Monitoring your water bill is another option you can consider. If you become accustomed to performing the usual chores --washing dishes, taking showers, doing laundry and watering your plants, then you are aware of water usage. Keeping an eye on the monthly bill can reveal a sudden increase in usage from a leak.
Talk to our SERVPRO water damage specialists about other methods of preventing future water losses to your property. After removing the unwanted water and moisture using industry-leading extraction and dehumidifying equipment, we can document the results to help with your insurance claim.
Rely on SERVPRO of East Phoenix to respond rapidly to your water loss. Call us 24/7 at (602) 507-6163.

NO, not this Phoenix, the city!

Become Familiar With the Signs of Water Damage in Phoenix

9/23/2018 (Permalink)

If your tub, toilet or sink overflow, your home can quickly sustain water damage. Call SERVPRO right away for remediation.

Dedicated Water Removal Services to Restore Your Phoenix Home

If your property experiences a water damage incident, then you need professional water removal services. It is easy to understand why all Americans are encouraged to develop a game plan this September - the National Preparedness Month - and make sure their loved ones are safe. For instance, as a resident of Phoenix, you can encourage your kids to download Monster Guard app - a free app that guides children on preparedness by playing an exciting game.
When our SERVPRO technicians are performing water removal in Phoenix, we must first determine whether the water is from a clean or contaminated source. If the water is from a contaminated source, we eliminate safety hazards to ensure the restoration process is smooth. We also stay protected by using appropriate PPE - such as rubber gloves, full-body suits, boots, eye protection, and respirators.
Once we establish there is a hazardous waste at the site, we have to remove it as soon as we can. Any debris or silt that contains asbestos or lead is regarded as hazardous waste. With the help of rakes and shovels, we can remove the silt. If there is a danger of spreading the contaminants to clean areas, then we may be forced to put in place containment measures. For instance, the introduction of negative pressure at the site can prevent the movement of mold spores to the surrounding uncontaminated areas.
By using the extractors, our SERVPRO technicians can remove excess water from the flooring and carpets. Usually, we dispose and recommend a replacement when we come across porous items that are exposed to black water contamination. Even after drying, these items can still retain some contaminants within their spaces. After cleaning the affected areas, we can also apply EPA-registered disinfectants to sterilize the surfaces and lower chances of mold growth.
At SERVPRO of East Phoenix, we use advanced cleaning and restoration equipment to return your commercial or residential property to its preloss state. Call us at (602) 507-6163 at any time of the day and allow our highly trained technicians to offer you quality and dedicated emergency services.
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Why Mold Damage Needs to Get Addressed Quickly in Your Phoenix Home

9/9/2018 (Permalink)

When your home is in the midst of a mold infestation, contact SERVPRO for effective remediation services.

Team SERVPRO Understands How Crucial it is to Get a Mold Infestation in Your Home Under Control

There are plenty of disasters and unfortunate circumstances that could impact your Phoenix home without much warning. There are also many instances that develop over a period into something damaging and detrimental to the occupants of your house and its structural integrity. A great example of this would be fungal growth that develops over a brief period in various areas of your home.

There are many reasons why you have to take care of mold damages in Phoenix right away once they get discovered in your residence. The better that you can appreciate the threat that mold growth is to your home and its occupants, the more you can understand why professional remediation like our SERVPRO professionals provide can help you get things back to the way that they need to be.

One of the most pressing concerns about mold growth in your home is the potential health effects that an active colony presents to the occupants of the house. While these effects typically vary greatly, those with existing respiratory issues are often at a higher risk for developing conditions due to exposure with the colony growing and thriving.

Our SERVPRO professionals also have actively sought to limit the damage that these active colonies can do to the materials in your home. Drywall, wood, and other organic materials are ideal locations for spores to seat and thrive. Once this occurs, the colony begins to spread and degrade or erode these materials until they become unsalvageable.

You can help to identify these problems by ensuring that you are looking for warning signs that mold growth could occur or might already exist in areas of your home. Moist and persistently damp areas often provide the best conditions for mold spores to spread and grow. If you smell an unfamiliar musty odor in specific areas of your house, especially those that have battled with dampness issues in the past, this could be a telling sign that mold already exists out of your line of sight.

It might seem like mold is something that many families and properties must contend with throughout their lives, and you are correct. The critical thing is getting the situation resolved as quickly as possible with the rapid response of our SERVPRO of East Phoenix remediation technicians. We can help limit the damage that the materials in your home experience as well as work efficiently to reduce the present health risks from active colonization. Give us a call today at (602) 507-6163.

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Why Air Movement is Necessary During Water Damage Restoration in Phoenix

8/31/2018 (Permalink)

A leaking plumbing system can cause water damage over time. Contact SERVPRO for a thorough investigation and remediation services.

SERVPRO Technicians Understand That Time is Important When Remediating Water Damage in Order to Help Prevent Mold

A leaky plumbing system or a tap that is accidentally left open when you are not at home can lead to water damage. To do away with such unfortunate incidents, extracting the water and drying your properties as soon as you can is necessary. When some materials stay wet for up to 48 hours, there are chances of mold growth taking place. When are going to look at how air movement help when salvaging your contents and restoring your Phoenix home.
During water damage restoration in Phoenix, our SERVPRO technicians use air movers to speed up the rate of evaporation and decrease the drying time. They work by increasing airflow around the wet surface and in the process push the moisture into the surrounding air. It means drier air replaces the wet air. We can also float carpets by using a carpet clamp which is present in some air movers and blow drier air. If we need to direct the air into wall cavities, then we can fit shrouds to the snouts of the air movers.
Our SERVPRO technicians are careful when using these appliances since they are so powerful and can blow away curtains and wall hangings. We also vent all the corners of a floating carpet to avoid stretching. To prevent the air mover from overheating, we make sure there are no chances of blocking the inlet during operation.
When it is necessary to move higher quantities of air during the restoration process, we may decide to use heavy-duty venting fans. These devices are also known as axial fans and can move 3,200 CFM. As wet air is added into the surrounding air, the relative humidity rises and there reaches a point where the air cannot absorb any additional moisture. It is the point where our SERVPRO technicians perform dehumidification by using dehumidifiers.
SERVPRO of East Phoenix is a trusted restoration industry leader that is locally operated and owned. Call us at (602) 507-6163 when you need experienced and highly trained technicians to restore your property using proven techniques.
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How Professionals Handle Commercial Mold Damage Remediation in Phoenix

8/22/2018 (Permalink)

Finding mold in the corner of your store can cause your workers and customers to panic. Contact SERVPRO immediately for remediation.

Team SERVPRO Undergoes Extensive Training and Certification Before Remediating a Mold Infestation at Your Business Location

When you discover mold in your Phoenix convenience store, your financial health feels imperiled. You have concerns about the response of local health authorities, and you do not want to imagine how your customers might react if they see and smell the colonies of mold. You need a practical and streamlined solution to your mold damage problem. We offer one.

No company can promise complete mold damage removal for your Phoenix store. We can pledge to remediate the current outbreak and work with you to ensure that repairs, routine maintenance, and adaptations significantly minimize the possibility that mold recurs. You might feel that your staff can accomplish mold remediation without specialized training, products, or equipment. We recommend you give our remediation professionals a try as mold abatement must follow the protocol specified by the Environmental Protection Agency (EPA) to achieve the most successful results. Furthermore, moisture management must commence and continue as mold needs water to grow.

Our SERVPRO crew members complete a rigorous course of training from the Institute of Inspection, Cleaning, and Restoration Certification (IICRC) to become Applied Microbial Remediation Technicians (AMRT). The course outlines safety considerations for both the remediation team and those who work or live in the contaminated space as well as teaching the procedures approved by the EPA and other agencies to abate a mold infestation.

The first step is to locate the mold infestation. SERVPRO can provide mold testing resources, but if the mold outbreak is visible additional testing is probably not necessary. Then we contain the moldy surfaces with physical barriers like heavy duty plastic sheeting. An added level of protection and improvement in containment efficiency involves the use of a negative pressure air scrubber. We use a machine that creates a vacuum to prevent the drift mold spores and other microbial debris out of the contaminated areas. Ductwork directs the air through HEPA filters before exhausting it outside.

Within the containment area, SERVPRO remediation team members wear personal protective equipment as they employ mechanical strategies to scrape, brush, and wipe off the mold growth. Non-porous surfaces respond well to these methods, but we also see good results when we manage porous materials with a sodium bicarbonate blasting technique that loosens the mycelium penetrating the surface.

Final steps include using HEPA filtered vacuums to suction up debris knocked to the ground and left loose on surfaces. SERVPRO employees then treat the affected area with EPA registered antimicrobial solutions to inhibit future growth.

Partner with SERVPRO of East Phoenix if mold damage threatens the health of your business. Call (602) 507-6163 to schedule a consultation with one of our seasoned mold remediation crew leaders.

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Flood Damage Dirties Up Exterior Areas Of Phoenix Homes

8/9/2018 (Permalink)

Flooding in Phoenix that leaves homes suffering from flood damage often needs mitigation of the exterior areas.

Flood Damage To Your Home

The exterior aspects of your Phoenix home also require cleanup after flooding. Debris ranging from bags and other litter to branches, leaves, and larger pieces of plant matter can end up on your lawn, strewn across your landscaped areas, and even create serious safety hazards.

Flooding in Phoenix that leaves homes suffering from flood damage often needs mitigation of the exterior areas. SERVPRO technicians can properly mitigate the interior areas of your home, as well as those on the exterior, including making sure that debris no longer remains behind as an eyesore, and the sides of your home are washed clean of residue. We can also mitigate flood damage that affects your outbuildings, particularly garages and sheds by inspecting them and cleaning up any damage found.

While the mitigation of your dwelling's interior affects your family the most, we also understand that hazards outside of your home can keep your family from enjoying time outdoors. We can help you resolve these concerns by cleaning up the area and making it beautiful and hazard-free again.
Pieces of broken glass, shards of splintered wood, piles of debris that the water pushed into corners and other such situations can seem interesting to young children who might not understand the dangers associated with these new-found items. Removing them, as well as any other hazards can restore safety to your yard for your children.

Garages and sheds where you store your tools and seasonal vehicles can retain moisture just like the interior elements of your home. We can dry these areas out and clean up any silt or other debris, so things become more orderly and less of a mess. Doing this as soon as possible can keep your tools from rusting. This protective measure is just as important for less expensive items like shovels as it is for more expensive saws, grinders, and other power tools.

SERVPRO of East Phoenix's IICRC-certified technicians are always ready to help homeowners in Arcadia, Biltmore, and Tempe restore their homes after flood damage and other disasters ruin their property. Call our 24-hour emergency services line at (602) 507-6163 to receive the services your home needs to make everything safe again for your family.

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Requirements For Mold Growth In Your Phoenix Home

7/26/2018 (Permalink)

Finding mold in your home should spring you into action towards locating a reputable and qualified professional remediation company.

Mold Growth In Your Home

Most Phoenix homeowners would agree that they would do whatever was necessary to keep harmful mold from growing in their houses. Unfortunately, with misinformation about how mold growth occurs and the preventative measures to take to avoid it, many houses struggle with keeping this presence from affecting their families.

There are no good varieties of mold that can grow inside of your home, and likewise, no type of growth that you can wait to remove from your house. The longer you wait for remediation, the worse the mold damages become in your Phoenix home until they have caused irreparable damage and potentially adversely affected the health of those who have gotten exposed to the growing colony.

Persistent moisture is one of the primary causes of mold growth in your home, and this is often the most challenging of the conditions to avoid. Many people are unaware of moisture-ridden areas of their home if they are not in high traffic areas and seen on a regular basis. Locating the source of this moisture is one of the top priorities of professional remediators on our SERVPRO team, as eliminating this food source can keep further colonization from occurring.

Organic materials are another requirement for mold growth to occur, but these can readily get found in modern construction. Even in homes built decades ago, wood framing was a primary component to the design. The colony feeds and thrives on materials like wood and drywall, eroding these areas as the colony spreads. Microbial growth that has persisted for an extended period often requires specific materials to get removed entirely and replaced rather than to salvage them with mold removal and restoration techniques.

Finding mold in your home should spring you into action towards locating a reputable and qualified professional remediation company. Our SERVPRO of East Phoenix applied microbial remediation technicians have extensive training and expertise combatting all varieties of mold that affect homes and commercial properties. Give SERVPRO a call anytime that you need us at (602) 507-6163.

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Why Professional Water Restoration Is Wise For Your Phoenix Store

7/16/2018 (Permalink)

Rapid Water Extraction Preserves On-Going Damage to Expensive Inventories in Phoenix Warehouses and Retail Shops

Phoenix Retail Shops Stay Open After a Water Damaging Incident with SERVPRO's Services

As a Phoenix business owner, you strive to provide the best experience for your customers and patrons every single day. While there is stiff competition in the retail world, nothing can set you quite as quickly off your feet as an unexpected water incident. Even when the situation is not out of control, your limited staff likely lack the expertise and experience to handle a situation like this as thoroughly needed.

No water situation or emergency occurs in your store that you should not seek to take care of immediately. There are too many things that could happen because of this persistent moisture, and with professional assistance like what our SERVPRO technicians can provide, you can mitigate these risks. Ultimately, here are some of the reasons why water damage in your Phoenix store should get handled by the professionals.

Retail locations offer a lot of options to the shoppers throughout the area, but that also poses a risk for these buildings with the amount of stock that they keep on hand and the shelves. Even smaller-scale water concerns can pose a threat to this stock, which poses the same risk to the investment that you have made.

Another glaring concern for those selling clothes and other organic-based materials is the possibility of mold growth. Spores exist naturally in the environment and only require warmth and persistent moisture to colonize. This occurrence can potentially cause health effects for shoppers and staff, but also can usually get avoided with the appropriate water damage restoration initially.

Finally, it should get noted that you never fully know how deeply water damage penetrates into the walls or flooring that it has happened around. While you might believe that you have taken care of the problem, much of it could still exist out of sight. Our SERVPRO professionals offer thorough inspections of the work that we do to ensure that it has gotten completely resolved.

Few things can slow down your business when everything is going right. Small water damage incidents do not have to be one of them. Trust in the experience and expertise of our SERVPRO of East Phoenix restoration specialists. You can reach us 24/7 at (602) 507-6163.

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Clogged Gutters Can Allow Flooding In Your Phoenix Residence

7/5/2018 (Permalink)

Throughout the changing of the seasons every year, home might find itself waging war against debris, leaves and other blockages to your gutter system.

Clogged Gutters Can Allow Flooding

Throughout the changing of the seasons every year, your Phoenix home might find itself waging war against debris, leaves and other blockages to your gutter system. This critical network of water diversion works to send runoff from your roof to areas away from your house's vulnerable foundation. When this system fails or does not work as it should, the results could be dire.

The gutters surrounding the eaves of your Phoenix home exist to help prevent instances of flood damage from occurring. Unfortunately, many homeowners do not even know about a problem with this network of channeling until it is malfunctioning and causing a backflow or overflow situation to arise. When you find this water making its way into your house, it is time to call in some professionals who can help you handle this situation as efficiently as possible.

From the moment that our SERVPRO team arrives at your home, we work to assess what needs to happen to seal up penetration points in the blockwork. Often the application of hydraulic cement can prevent water from continuing through and allow for extraction and drying to occur successfully.

Depending on the severity of the flooding inside of your house, our SERVPRO professionals might only need to use portable pumps to remove the water. Larger quantities might require the use of pump trucks from our fleet of vehicles.

Drying is one of the most essential components to flood damage restoration. Lack of proper drying can lead to further weakening of construction materials in your home, can allow for more water penetration in the immediate future, and can also allow for unfortunate damages like mold growth to occur in this affected area.

A clogged or damaged gutter system cannot divert the water away from your home, and it eventually allows it to pool by the foundation and force its way inside. When you contend with a situation like that, reach out to our experienced SERVPRO of East Phoenix team of restoration specialists. We can help you remove the water and bring your home back to the way that it should be. Give us a call anytime at (602) 507-6163.

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Aging Sprinkler Systems Can Spell Substantial Water Damage For Your Phoenix Clothing Store

6/25/2018 (Permalink)

Aging sprinkler systems can major damage to your property.

Aging Sprinkler Systems Can Spell Substantial Water Damage For Your Property

Running a clothing store in Phoenix can offer you a lot of unique foot traffic from day to day. While you work hard to keep the store well-stocked and ready for all of the customers it likely sees during your hours of operation, every business teeters on the edge of disaster with outdated sprinkler systems. So many of the older buildings that house the retail locations throughout the city might remain in compliance with adequate sprinkler fixtures and networking, but fail to appreciate the aging of these pipes and their ability to falter with time.

Fortunately, even some of the older sprinkler systems did not get designed to be force fed water when there was no emergency in the building. Instead, when these pipes break or rupture, you are only emptying out the current contents of these pipes instead of an endless supply from your service lines. Even with this lessened condition, this network of fire prevention plumbing can house a great volume, likely forcing you to pursue professional water removal services for your Phoenix clothing store.

Perhaps one of the biggest concerns beyond the obvious substantial water damage for our SERVPRO team is the liquid itself coming from the pipes. It is customary that the standing fluid in sprinkler systems is a mixture of water and an antifreeze solution. This chemical varies in viscosity and even color, posing a considerable risk to the stock of clothing that you have in your storerooms or on the racks and shelves.

Our SERVPRO technicians can get to work quickly on extracting the water and assessing the damage to fabrics, textiles, and carpeting throughout this process. This inspection guides our professionals towards additional cleaning approaches that might be necessary following the drying of the affected areas.

While you might not think of your sprinkler system as much more than a store saving implement in the event of a fire, sometimes they can cause many problems for business owners. Fortunately, you can trust our SERVPRO of East Phoenix restoration specialists to help you clean up the mess and get back to serving the community as quickly as possible. Give us a call anytime at (602) 507-6163.

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Professional Fire Damage Restoration Is Cost Effective in Phoenix

6/19/2018 (Permalink)

Count on SERVPRO for Phoenix Property Fire and Smoke Damage Cleanup and Restoration

SERVPRO Says Save Money and Possessions After a House Fire--Call Us for Cleanup and Restoration

When a fire damages your Phoenix home, you may want to try to manage the cleanup yourself as a cost-saving measure. The hours and days after a fire are very stressful. To be sure that cleanup, repair, restoration, and odor control complete before permanent damage is done a team approach is necessary. Our trained crews are ready with the skills, products, and equipment needed to manage fire damage efficiently.
Many tasks need completion after fire damage in Phoenix and every minute counts. The smoke and soot residues that are both airborne and settling on surfaces are extremely corrosive. The damage worsens the longer it takes for restoration to complete. Surfaces or items that needed only a thorough cleaning to be usable again if attended to immediately may need extensive repairs or demolition and replacement when days or weeks pass before you get to them. Our crews are familiar with all the details needed for fire damage remediation and can rank, work on, and finish all necessary tasks in order and fast.
Because a home fire is a rare occurrence for any given individual, you may not be aware of how advanced SERVPRO’s restoration skills are. If you face rooms full of blackened and soot-coated possessions a first impulse can be to discard them, despairing of them ever functioning or looking the same again. Replacing items is costly and sometimes impossible when they are heirlooms or other treasured belongings.
The strategies the SERVPRO production team members master at IICRC training and perfect through years of experience bring your fire damaged objects back to life. If, as is common after a fire, your books and documents show water damage as well, we use innovative techniques such as freeze-drying to recover them. We are a full-service restoration company and handle all types of disaster recovery well, including working with your insurance company at every stage.
Lingering smoke odors can prevent a homeowner from moving on after a fire, despite all the effort made to return the building, interior, and contents to preloss condition. Left to your own devices you might try candles, solid air fresheners, and sprays that merely mask the odor. SERVPRO uses research-based deodorization methods matched to the type of fire, how hot it burned, and the fuel. Professional cleaning and containment are some of the steps, but we also offer cutting-edge advancements such as thermal fogging and oxygenation technology such as hydroxyl generators that eliminate odors at the molecular level.
SERVPRO of East Phoenix awaits your call to (602) 507-6163 after fire damages your home. Let us assess and plan for a successful fire damage recovery, saving your home and possessions as well as your money in the process.

Phoenix will raise from the ashes after a house fire, click

Protecting Families from the Dangers of Flood Damage in Phoenix

6/11/2018 (Permalink)

Flooding in your home during a storm can create many potential hazard situations. Stay safe and contact SERVPRO to dry out your property.

SERVPRO Technicians Make Sure That Safety Standards are Followed When Remediating Flooding

Phoenix homes generally provide a high level of safety and protection from the elements and unwanted entities to those living in them. Once damaging conditions arise, previously safe conditions can change drastically and swing toward riskier ones developing inside the house.
Homeowners can prevent many types of problems with regular maintenance of their homes and its contents, but flood damage in Phoenix can create a crisis no matter how much care a home receives. SERVPRO employees receive extensive training in restoration methods so we can effectively mitigate any amount of damage your home sustains from a flooding event. This includes eliminating the risks created by the filthy water that invaded your home.
Soils carried into homes during a flood often contain chemicals, organic matter, pathogens, and other problem-causing elements. After we pump out any standing water remaining in your home, we can manually extract the debris. Along with the process of drying out your home until it reaches its usual level of humidity again, cleaning surfaces and disposing of damaged materials and other items, we eliminate much of the risk related to pathogens and trace chemicals.
Other risks come from the water itself. Secondary water damage can affect your home in different manners. Microbial colonization can happen quite quickly, and often does, immediately after a flood. SERVPRO technicians use hygrometers to locate elevated moisture pockets within a home, which we then eliminate. Flooding almost always ruins carpeting beyond repair, and we remove this as soon as we can extract it and the padding. Their absence makes it easier to dry out your home. Flooring underneath dries out much more rapidly, meaning flooring suffers less as we can better control any warping, cracking, and other significant changes caused by swelling.
Electrical hazards can seem less important after the water no longer covers your home's floors, but the risk remains. Corrosion of wires can make them unable to safely function. Risk of fire from electrical system deficits greatly increases after saturation by moisture. We partner with specialists such as licensed electricians who work with us on a regular basis, helping us fully complete the restoration work needed to get your family back home after such a disaster.
SERVPRO of East Phoenix can help your family return home and live in a safe and secure environment, "Like it never even happened." Professional mitigation of flood damage makes this possible in a fast and efficient manner. Contact our emergency hotline, (602) 507-6163, at any hour of the day or night, 365 days a year.

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Cleaning processes That Offer Options When Addressing Fire Damage in Phoenix

6/1/2018 (Permalink)

When fire damage strikes your house, we strike back.

SERVPRO Can Handle Any Type of Phoenix Fire Damage Issues

A fire damage experience brings forth substantial losses and every property owner who goes through such moments is left stressed. No matter how bad the fire is, there are still chances of restoring some of your contents and parts of the building. The key to this lies in working with professionals who use specialized techniques. After all, restoration should be the first option to any Phoenix resident before considering replacing or refinishing measures.

Cleaning is part of the restoration procedures that our SERVPRO technicians use when attending to fire damage incidents in Phoenix. Some of the cleaning processes we use include immersion cleaning, foam cleaning, abrasive cleaning wet cleaning, dry cleaning, spray and wipe cleaning. When cleaning through immersion, we dip contents in a cleaning product, and that means such materials should stand saturation. Ultrasonic cleaning, which involves placing items in an ultrasonic tank full of a mixture of a cleaning solution and water is a form of immersion cleaning.

Wet cleaning is an option when our SERVPRO technicians need to remove moderate to massive particles. In this process, we thoroughly saturate the item with water or an appropriate cleaning agent. When there are chances of damaging the contents through saturation, then spray and wipe is an option. Under this technique, our SERVPRO technicians apply a cleaning product with the help of a spray bottle and then wipe using a clean towel.

If we need to remove light to medium residues or prepare surfaces for wet cleaning, then our SERVPRO team uses dry cleaning. During this technique, we can use feather dusters to brush or wipe surfaces, and vacuuming or cleaning sponges to remove particulate soiling and light residues. When it is necessary to agitate residues from an area, then abrasive cleaning is an option. In this process, we can apply a cleaning agent having abrasive elements on surfaces, or start by applying a cleaning product and then using an abrasive material to do the cleaning. To avoid scratching the surfaces, we usually apply a sufficient amount of the cleaning product to enhance lubrication.

Locally Owned Company with National Resources

SERVPRO of East Phoenix is a locally owned and operated industry leader in the fire restoration industry. Call us at (602) 507-6163 at any time of the day and get proven services from our experienced technicians.

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Mold Damage Technicians In Phoenix Discuss Remediation Inside Attics

5/16/2018 (Permalink)

If you have mold damage inside your Phoenix home's attic, the microbes can contaminate your ventilation system.

Mold Damage Technicians

Even though Phoenix does not receive much rain compared to other places, having a leaky roof on your house can still cause problems. If there is a leak in the roof, water can get into your attic and damage structural components. Attics naturally have a higher relative humidity and air temperature than the livable area of the house, creating an ideal environment for microbial growth.

If more moisture gets into your attic from the roof, fungi can develop on the inside of the plywood that forms the roof. If you have mold damage inside your Phoenix home's attic, the microbes can contaminate your ventilation system. Once inside the air ducts, spores can travel throughout the building.

Once fungi get noticed inside the attic, specific procedures can be taken to remediate the problem. To start, any air intakes or holes that go into the living area get sealed off with plastic. Plastic is put on the bottom part of the trusses to prevent dust from contaminating the ceiling insulation. The access doors get sealed with plastic, and a zipper is installed to allow entrance.

In most situations, the contaminated wood inside the attic can only be removed by sanding down the material's surface. Our SERVPRO technicians get equipped with full face mask respirators and personal protective gear including suits that cover their entire body for protection during the remediation process. Air scrubbers get put inside the attic to pull particles out of the air during the sanding stage.

When sanding the affected materials, our IICRC certified crews always follow officially approved procedures and abide by all government rules and regulations. Automatic sanders with a vacuum hose attached to them get used to sand down the wood. The vacuum helps keep dust to a minimum by sucking up the air in the work area and putting it through a HEPA filter.

After sanding is complete, the HEPA vac gets used to clean up any leftover debris or dust particles. Then the attic gets sprayed down with an anti-microbial chemical to prevent future growth. In severe cases, a sealant paint gets sprayed inside the attic to inhibit fungi from developing in the future. If you ever notice microbial contamination in your attic, call SERVPRO of East Phoenix at (602) 507-6163 24/7.

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Phoenix Area Water Damage and Why Safety Measures May Be Needed

5/10/2018 (Permalink)

Phoenix Homes Often Are Water Damaged from Burst Pipes--Call SERVPRO for Cleanup and Water Removal

Contaminated Water Needs Precise Removal to Prevent Contamination of Clean Areas of a Home in Phoenix

Water can flow into your Phoenix home originating from a variety of sources. Houses are filled with multiple pipes and appliances that use water. Both machines and plumbing can malfunction causing excessive moisture to get into the interior of a building.

When moisture makes its way into areas of a structure that were not designed to withstand it, many problems can take place. After a leak happens in your house in Phoenix, water removal becomes essential. If moisture levels do not decrease back to normal within 48 hours, then mold possibly develops.
How much damage occurs during a water leak depends on where the water originated. The various types of sources inside your home all cause different types of damage. A pipe bursting can generate over a hundred gallons of water per hour pour into your structure. Pooling water should immediately be suctioned up off surfaces.
Depending upon its source, water damage is classified into three different categories. The category of each water damage situation is based on where the water came from and how hazardous it may be to humans. Clean or white water is not hazardous for human consumption whereas, black water or sewage is harmful.
A category one water damage results from clean water that is treated and does not contain waste products. Conventional sources of category one damage scenarios are broken pipes, overflowing sinks, and defective appliances. Freshwater has not been used, and it presents few health risks for humans.
A category two water damage takes place when the source of the problem is gray water. Gray water has been used and contains waste products but does not have any human waste. Examples of gray water damage include an overflowing washing machine or a leaking sink drain.
A category three water damage arises when black, unsanitary water gets into the building. These situations take place when sewage backs, runoffs from bodies of water, flood waters containing pesticides, chemicals, soil, and even carcasses enter the home. During category three water damage restoration scenarios, our SERVPRO technicians take extra measures to protect humans from pathogens like viruses, bacteria, and hazardous organic and inorganic compounds. PPE personal protection equipment is worn to protect our SERVPRO technicians, and black water must be removed according to EPA and local codes.
There are different methods and procedures that get implemented depending on the category of water damage. For assistance with excessive moisture inside your house, call SERVPRO of East Phoenix at (602) 507-6163 any time of the day or night.

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Phoenix's Fire Damage Cleaning Techniques Explained

4/22/2018 (Permalink)

When soot residues and charred items remain after a fire, contact SERVPRO for remediation services immediately after you are in a safe area.

SERVPRO Technicians Use Three Main Soot Cleaning Methods

Whenever a fire burns inside your Phoenix home, there are several different types of damage that possibly happen. Heat and flames burn structural materials and contents sometimes forcing them to get replaced. Smoke coming from the fire can leave behind soils, soot residues, and foul smells.
If the fire damage is real severe, then many items may get removed and replaced. SERVPRO's fire damage technicians in Phoenix attempt to restore and clean materials and contents because it is cheaper than removal. If we use the right chemicals, we can clean and restore items that receive damage from smoke.
When removing soot left behind from a burn we often use multiple methods. Soot coming from burning different fuels has different compositions. Some soot residues are hard to remove whereas some are easily wiped off.
The type of material damaged also makes a difference when it comes to cleaning. Some surfaces soot does not adhere to real well and can be easily cleaned. Other material surfaces combing well with certain types of soot and cleaning is nearly impossible.
When cleaning soot off of different types of walls, there are three primary methods. The three main cleaning methods for removing smoke damage are dry cleaning, wet cleaning, and peroxide-based cleaning.
For light to medium non-grease based soils, dry sponges seem to work well. The sponges get used either by hand or with a long pole for high areas. The sponge is made to attract soot residues so that they stick to the sponge instead of the walls.
In some scenarios, wet cleaning methods work better. In this case, we use soapy water and rags to scrub the walls and ceilings. Wet cleaning works best when cleaning painted, wood or metal surfaces. This method works with heavy dry ash or soot residue and light to heavy oil-based residues.
When cleaning specific materials, peroxide-active cleaning methods get used. Peroxide cleaning works when removing soot from acoustical ceiling tiles. For professional assistance removing soot, call SERVPRO of East Phoenix at (602) 507-6163 24/7.
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Swift And Supportive Crime Scene Cleanup In Phoenix

4/13/2018 (Permalink)

Call SERVPRO for Crime Scene and Biohazardous Cleanups in Phoenix Homes--Done with Empathy and Caring

SERVPRO Offers Empathy and Professionalism in Restoring Homes After Criminal Activity

It is everyone’s worst nightmare -- your happy home in Phoenix turned crime scene, followed by the challenge of managing the cleanup of the aftermath. Restoring a home back to pre-incident condition requires a series of interrelated tasks, many if not all best completed by our professionals because of hazards and the emotional load in response to the crime.
When a crime occurs in a residence not only the consequences of the illegal activity but also the efforts of authorities to find and build evidence for the case can damage surfaces, fixtures, and contents of the home. In Phoenix, expert crime scene cleanup is necessary for the safety of homeowners. Our technicians have the training, the experience, the products, and the equipment to help you and your family recover from the tragedy.
Physical damage to surfaces traces to causes as varied as gunshots, vandalism, crime-fighter efforts to subdue a suspect, and many more scenarios. If death or injury occurred, blood and other bodily fluids pool and soak into carpeting and floors and spray onto walls and ceilings. Pepper spray or tear gas can compromise indoor air quality. Dusting for fingerprinting and other evidence collecting techniques leave residues and staining. SERVPRO employees train for these and other issues and know how to match strategies, cleaning products, deodorization methods, and tools to the damage done.
Particular care is crucial to avoid exposure to and the spread of blood and other fluid-borne pathogens. The SERVPRO crew on site is familiar with proper personal protective equipment protocols, cleaning up and disposing of hazardous human waste according to local health codes. Thorough cleaning and effective treatment with EPA registered disinfectants follow to ensure the future safety of your home’s inhabitants.
SERVPRO also evaluates the need to clear away and replace damaged building materials if deemed unrestorable. Our goal is to restore, but we are sensitive in these stressful situations to the fear you and your family have that even a small reminder of the crime can make it hard to feel comfort and security in your crime-damaged home. Our crew leads, and office staff work with you, the authorities, and your insurance company to achieve your feeling protected and at home again.
Should a crime in your home turn your life upside down, SERVPRO of East Phoenix is ready to assist with great skill and compassion. Call (602) 507-6163 to arrange for a speedy inspection and development of a restoration plan for this challenging circumstance.

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What to Do When You Need Water Removal Services in Phoenix as Soon as Possible

4/7/2018 (Permalink)

A burst pipe can let gallons of water into your home, call SERVPRO to quickly remove the water and begin the restoration process.

SERVPRO is Here to Help with Fast Water Removal Services for Your Flooded Home

Whether a burst pipe has struck your home or an appliance has malfunctioned, sometimes you may be in need of water removal services immediately. A burst pipe can pump gallons upon gallons of water into your home at an alarming rate, causing pooling water and damage the structure of your home. Before you know it, your belongings have become soaked through, and your home has become filled with ankle-deep water. Meanwhile, it is continuing to rise. Luckily, help is not far.

The first thing our office staff can do is suggest that you stop the source of water while we send our skilled technicians to address the water removal in your Phoenix home. Stopping the burst pipe from spewing water everywhere is a vital first step. If water is still flowing, it can make removing the water a pretty useless job as it would begin to flood again.

After our IICRC certified technicians stop the flow of water, we can begin to remove it from your property. SERVPRO uses advanced technology to tackle water removal, such as portable and efficient truck-operated pumps as well as wet/dry vacuums. These tools allow us to remove the water as quickly as possible from your property and limit the amount of damage done; the more time that the water stays stagnant, the more damage it can do to your home.

Once SERVPRO removes all of the water from your property, we can begin the drying process to ensure there is no residual moisture left in the structure. Our technicians can use tools like hygrometers to measure the moisture content of the atmosphere. Once we are aware of the moisture content, we can use dehumidifiers to create an ideal environment for drying and other tools like air movers to assist.

When your property needs professional water removal services, call SERVPRO of East Phoenix at (602) 507-6163. We act quickly to arrive at your property as soon as possible to begin remediation.

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SERVPRO Commercial Water Removal In East Phoenix

3/27/2018 (Permalink)

SERVPRO Protects Paper Inventories in the East Phoenix Area from Water Damage

Inventory Sensitive Businesses Depend on Quick Water Extraction from SERVPRO

When flooding strikes a Phoenix business, the cost is much more than for a private residence. Besides the physical damage with the accompanying cost of cleanup, disposal, and repair, there are other losses. Each day is a loss of receipts, and if the doors remain closed for more than a few days, there is the loss of customers. In just a few weeks, the doors could close permanently.
That is why commercial water removal is so important to Phoenix businesses, especially smaller operations like print shops. With a business like this, SERVPRO restoration crews concentrate on removing standing water, drying inventory, and lowering the humidity inside the structure. Usually, we perform these tasks in a set order, but with so much paper, cardstock, and other products at risk from excess moisture, we have to begin all three as quickly as possible.
Our restoration crews bring in pumps and water extraction wands to pull water out of the structure. The commercial grade pumps are very effective and lower the water down to just an inch or two very quickly. Once the water is at this level, we switch to the wands to lower the level until it is only a thin layer over the floor surface. At this point, technicians use long-handled squeegees to push water off the floor and out the nearest exit. They follow-up this action with air movers to finish drying the surface.
At the same time, other crew members remove any inventory that is unaffected by the water to temporary storage inside or outside the structure. Then, they use more air movers to force warm air over the affected inventory to dry it. To increase the effectiveness of the air movers, we also set-up fans at exit points to draw moist air out of the structure.
Additionally, SERVPRO crew members set-up dehumidifiers to start drawing moisture from the air. Depending on the humidity level, these machines can draw over 20 gallons of water from the air and surrounding property every 24 hours.
After water floods a business, not everything is restorable to its original condition. For SERVPRO of East Phoenix, the goal is to help every print shop, factory, or donut place reopen its doors as soon as we can provide a dry, safe environment. If you need our services, call (602) 507-6163 today to find out what we can do for you.

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What Puts Desert Homes at Risk of Flood Damage in Phoenix?

3/26/2018 (Permalink)

Flooded areas can quickly bring water into your home. Should your property suffer from a flooding incident, contact SERVPRO for remediation services.

Team SERVPRO is Standing By in the Event of Storms and Flooding in Your Area

While the desert may be hot and dry for most of the year, homes in Phoenix can experience flood damage from storms and natural disasters on rare occasions. Sometimes, these floods may result from a massive rainstorm and flash flood that can affect an entire neighborhood or community at once. In other cases, only a single unfortunate home may be the victim of a disaster. Many factors contribute to our community's relatively high risk of flood damage for how little rainfall it receives, ranging from the makeup of the desert itself to how we base our lives on that environment.

The most substantial contributing factor to the prevalence of flood damage in Phoenix and surrounding communities is the nature of the soil. Most of the Sonoran Desert naturally contains a soil composition that is high in clay and has a low tolerance for water. While other environments may be able to soak up inches of rainfall at a time, the soil here quickly becomes saturated with water, leaving additional rainfall with nowhere to go but washes and streams. While natural features are usually competent at containing the runoff water, sometimes these may overflow or fail, allowing entire streams to barrel toward unsuspecting homes and communities.

Homes in Phoenix are rarely prepared for such a disaster because of how uncommon it is here. Most homes are built on level ground and not elevated above the street or nearby washes. When floods come, flowing over flat land and avoiding high ground, many unfortunate homes are caught in the path.

Most of the city is built on relatively flat terrain, doing little to stop advancing floodwaters. Neighborhoods without regular drainage outlets are especially susceptible to flash flooding and damage from heavy rainstorms. If you are concerned that a flash flood may be coming to your home, get valuable items and your family to high ground and call up SERVPRO.

SERVPRO of East Phoenix is ready in every major storm to help Valley residents recover from floods and other disasters that may befall their homes. Call us 24/7 at (602) 507-6163.
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What SERVPRO Handles for Mold Damage in Phoenix Carpets

3/11/2018 (Permalink)

Finding mold in your carpet can cause much alarm. Contact SERVPRO to investigate the cause and restore the damaged items.

Mold Damage Happens in Many Stages Before Turning into a Full Infestation

Carpets consistently rank as one of the most common materials and places for a home in Phoenix to get mold damage, and for a good reason. Mold takes well to the twisting fibers, organic makeup, and trapped nutrients found in ample supply even in brand-new carpeting. With just the slightest bit of added water, a colony can begin to grow and rapidly expand across the floor.
When SERVPRO technicians deal with mold in carpets, replacement is standard, as many cases may grow to irreversible stages before you ever get a chance to call us. However, there are some things we can do.

Rapid Drying
If you manage to spot the mold damage in your Phoenix home early on in its development, we may be able to stop any further problems by responding quickly and eliminating any water sources feeding the fungus. All varieties of mold require water to grow and thrive, and we can effectively stymie their spread by removing all excess moisture from the area. Depending on the circumstances, we may opt for fast, quick-drying industrial solutions for more significant water problems, or more reserved and less risky dehumidifiers and other tools that make a less drastic impact.

Limited Cleaning Solutions
Depending on the type of mold and carpeting involved, we may be able to apply any of several cleaning measures to the material in an attempt to sanitize the area and eliminate visible signs of growth. However, these treatments are typically only used when mold presence is minimal, and the materials are minimally contaminated.

Selective Replacement
If the infestation is reserved for only a small portion of the room's carpeting, we may be able to remove and replace that section alone without upending any other part of the room. We take care to match color, material, and style with an extensive catalog of materials to make the replacement patch appear seamless.

SERVPRO of East Phoenix handles all mold damage calls with care, professionalism, and quality customer service. Call us 24/7 at (602) 507-6163.
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Finding Your Bearings After a Devastating Fire to Your Phoenix Home

2/27/2018 (Permalink)

When firefighters extinguish flames, water damage can be left behind.

SERVPRO is Here to Help Restore Your Home after a Fire

Fire is never something easy to come back from, especially when it is widespread and affects multiple areas of your Phoenix home. When you are staring down the excessive damage to your house and find yourself overwhelmed with the thought of how to set things right again, this is where professional restoration services can come to your aid.

Fire damage to your Phoenix home can show itself in a multitude of ways, and they affect each homeowner differently. Communication becomes an intricate part of the restoration process after a fire because our SERVPRO professionals want to begin with the issues and effects that are the most problematic for living comfortably in your home and moving forward.

From the moment that we arrive at your home, our restoration specialists get to work on assessing which of the effects from the recent fire pose the most significant threats to a safe living and combine that with your list of priorities. Before any work can begin, holes and exterior damage to your home must get remedied. This process typically gets accomplished with the use of tarps and heavy boards over damage to roofs, walls, windows, and doorways. This preventative measure prevents further damage from the elements from exposed and vulnerable areas of your house.

With extinguishing, water damage often results from the high volumes of hydrant water that gets used to quell the flames. Extraction of this water keeps further structural damage from occurring and gives a clear starting point for our restoration team. Once the water has gotten successfully dried utilizing air movers and dehumidification equipment, we can set our sights on the effects of the fire itself.

Working to restore the damage to your home combines all the facets of restoration certification and training that our SERVPRO professionals undergo. From deodorization using our fog equipment to cleaning affected surfaces and contents using our scrubbing tools, no stone gets left unturned in the process.

There is no easy way to deal with fire damage to your home, but with the right restoration team at your disposal, you never have to go about it alone. You can always reach out to SERVPRO of East Phoenix. Our experienced professionals are available anytime you need us at (602) 507-6163.

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Water Damage From A Bathroom Leak In Your Phoenix Home

2/20/2018 (Permalink)

When water begins leaking from your bathtub or shower in your Phoenix home, it can create damage to the ceiling in the room underneath and to framing.

Water Damage From A Bathroom Leak

When water begins leaking from your bathtub or shower in your Phoenix home, it can create damage to the ceiling in the room underneath and to framing, even if you do not see any signs of it in the bathroom itself. These damaging leaks can come from fixture drains or the water supply plumbing inside the wall. Faucets and plumbing valves also leak, and can easily go unnoticed for long periods of time.

When you have a water damage situation like this in your Phoenix home, it has to be addressed right away to prevent even more damage from occurring. It is best to use the help of professionals such as our crew at SERVPRO to help you with the cleanup and repairs, as we are thoroughly trained and have the right equipment to take care of the job.

Once we have removed any excess water, we need to begin drying the structure immediately. Warm, dehumidified air is blown into any cavities where water seeped in to expedite the drying process and guard against the growth of mold.

Moisture content is checked on a daily basis with moisture meters, including penetrating and non-penetrating types. Hygrometers to measure the moisture in the air and hydro sensors to give the moisture content of porous materials like carpeting are used as well, plus snake cameras so SERVPRO staff have a visual moisture confirmation in any confined areas like under cabinets and wall cavities.

Other areas of the structure which were affected are set up with air movers and dehumidifiers. We also contain the area to minimize the volume of air being dried and expediting the drying process. These machines are monitored daily to ensure proper and fast drying of your home and are also moved around the room as needed. All affected areas are also cleaned and sanitized when drying is complete.

SERVPRO of East Phoenix understands that during a water disaster like this, it can be stressful to see your home in Arcadia, Tempe, or Biltmore in such a state. We work quickly, but efficiently, to get your home back to its usual condition when you call us at (602) 507-6163.

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How do Professionals Combat Odors After Commercial Water Damage to Your Phoenix Business?

2/6/2018 (Permalink)

Patrons don't want to smell musty air when they come to unwind with a few drinks. Contact SERVPRO for an assessment and remediation.

Certified SERVPRO Technicians Use Multiple Methods to Eliminate Smells After a Water Damage Event

One of the most significant challenges after an occurrence of water damage to your commercial property is getting rid of the damp and musty odor. It is especially important if you own a bar, a restaurant or a clothing store.

Thankfully, professional restoration experts can eliminate such odors from your property after an occurrence of commercial water damage in Phoenix. Here at SERVPRO, we use a multi-approach method to combat odors after any water damage. A variety of deodorants and odor combating techniques can eliminate the odors in no time. Here are a few methods that work the best.

Multiple method approaches
Odors often come from different sources after a water damage incident. It can be challenging to find all the sources and determine a specific method to combat them individually. However, it can be easy to use multiple methods that use various deodorants to get a better result.

Our IICRC certified SERVPRO technicians use a combination of various types of deodorants that can combat most common smells after a commercial water damage event.

Various types of deodorants
Only one type of a deodorizing agent is not enough to combat smells from various sources. Different odors, both real and imaginary, need different deodorants.

Masking agents in time release beads are often used to cover up bad odors with a pleasant-smelling chemical. Professionals use these agents to combat both real and imaginary odors as well.

Pairing agents, on the other hand, combined with the odor-causing particles in the air and neutralize them. Once these agents combine with the particles in the air, they cause them to fall to the ground, which can be cleaned later on. These agents are often used in Ultra Low Volume foggers and wet foggers.

Electrically generated deodorizing agents such as Ozone gas are used after a move-out. The Ozone is a reactive molecule that can combine with the odor-causing particle and neutralize it. The technicians use this method if the odors have penetrated deeply in the surfaces.

A perfect combination of all these techniques and agents is essential to eliminate the odors from your commercial property after water damage.

Call SERVPRO of East Phoenix today at (602) 507-6163 to discuss your restoration needs with one of our professionals.

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Flood Damage Experts Of Phoenix

1/24/2018 (Permalink)

In a severe storm situation, flooding can occur, and water can seep from the outside indoors.

Flood Damage Experts

It does not happen every day, but every once in awhile severe weather quickly arrives in your neighborhood with little notice. Violent storms bring with them dangerous wind and rain combinations that can cause a considerable amount of damage to your Phoenix home. Excessive amounts of rain and high-speed winds can cause damage on their own, but when combined, watch out!

In a severe storm situation, flooding can occur, and water can seep from the outside indoors. If water starts to fill up the inside of your home, it is a good idea to call up SERVPRO's flood damage crew in Phoenix. Rainwater seeping into your home can cause much more damage to your house than you realize.

Water itself can ruin building materials and contents inside your residence. In the case of rainwater, the contamination level of the water coming into your home is a serious issue. In most cases, rainwater entering the home is considered a category two or "grey" water damage. In flooding scenarios, water comes in from the outside forcing our team to use different procedures than if the water came from a fresh source.

For example, say a flood caused your storage room to fill up with water. The water only got onto the carpet and made some boxes you had stored wet. If the water came from a fresh source or was "white," then saving the carpet and contents is a possibility using drying and extraction. However, with rainwater or "grey" water any porous materials that are wet get discarded.

In this scenario, our IICRC certified SERVPRO crew shows up at your house and extracts all of the water they can. The carpet and any of the cloth contents get recorded as a loss. The floorboard, walls and other non-porous surfaces get dried, then treated and sealed. Some of the contents are salvageable with cleaning and drying, but other contents get accounted for and tossed.

Any time a water damage scenario involves grey water, mitigating the problem with proper procedures is vital so that offensive odors do not remain inside your resident's building materials. When a flood attacks your humble abode, call SERVPRO of East Phoenix at (602) 507-6163 for 24/7 assistance.

Visit https://www.phoenix.gov/ for more about the city of Phoenix.

Things You Should Know About Mold Damage to Your Phoenix Home

1/17/2018 (Permalink)

Mold spores can remain dormant for a long period of time, becoming active with the right conditions of moisture and nutrients.

SERVPRO Keeps Your Home Clean and Safe with Mold Remediation Services

Finding mold growth in your home is never a good sign. It may cause health effects, and you should act fast to remediate it as soon as possible. While cleaning it up is certainly not a DIY job, professionals can help you to get mold damage under control in no time.

When you spot mold in your Phoenix home, the first thing to do is to make sure that you contact professionals. Trying to clean mold by yourself can make the spores airborne and spread the contamination. SERVPRO professionals have the necessary expertise and experience to clean up mold damage safely and efficiently. Knowing the basics about mold can help you tackle mold damage better and also prevent it from spreading to unaffected areas.

Structure of the Mold

Mold starts out as a tiny, microscopic spore that is airborne. The spore is just like a seed that can remain dormant and viable for long periods of time. However, when it finds the right conditions of moisture and nutrients, it can germinate and produce colonies that we see as mold growths.

Spores have a filamentous structure called hyphae that they use as roots to anchor them to the surface and absorb nutrients and moisture. The hyphae also help the mold to spread across the surface.

As moisture is the most important factor causing the spores to germinate, it is essential that the moisture content of your home is under control. Inspect areas such as attics, bathrooms, and crawlspaces for signs of mold and call SERVPRO professionals as soon as you spot them.

Call in the Experts 

Mold is notoriously fast to spread. Ignoring the damage is never a good choice to make. SERVPRO professionals can help you to clean up the damage before the situation gets out of hand. Our technicians follow EPA approved protocols and work by IICRC recommended best practices.

Call SERVPRO of East Phoenix today at (602) 507-6163 to talk to our mold experts and discuss your needs.  

Click here for more information regarding Phoenix.

Contaminated Water Removal in Phoenix

1/14/2018 (Permalink)

Water damage, especially from a sewer backup, should be left to professionals for best results. Contact SERVPRO for remediation efforts to start.

Team SERVPRO Arrives on the Scene Quickly to Dry Out Your Flooded Property

Any moisture building up in the lower levels of your Phoenix home is a problem. The issue becomes more serious when there is evidence that the water is tainted. Some of the contaminants a homeowner may face include chemicals, vermin, animal or human waste. Removing the water and the contamination requires professional advice and assistance.
A sewer backup in your home means a call for expert water removal in Phoenix should be made. Sewers back up for a broad range of reasons. A clog or tree roots may interfere with the drainage of the sewer line into the city’s system. Appliances overflow and during monsoon season flash floods overwhelm the sanitary sewers and force water and contaminants into homes. Proper equipment and a trained work crew are needed to turn these situations around. We have what is required.
The risks of dealing with gray or black water are many. Human waste contains a host of viruses, bacteria, and bloodborne pathogens. Flooding and sewer backups often also contain dead animals or their residue, containing another list of dangerous substances. Landscaping and pool chemicals find their way into homes during flooding, and lower levels themselves hold stores of household chemicals, paints, and other items that could leach into the water that needs removal. The SERVPRO crew assigned to your contaminated water removal project has coursework and experience to guide its approach to the removal.
SERVPRO is familiar with the rules and procedures pertinent to the containment and disposal of contaminated water in our area. This knowledge alone makes calling upon us for advice and help a wise decision. We also have the personal protective clothing and equipment available to ensure the safety of you, your family, and our workers during water removal. Our team uses pumps and water extractors to remove the water and then applies appropriate sanitizing agents to prevent continued concerns about the contaminants as the area dries out.
Once the water is removed, we also offer assistance with inventorying and reviewing any water damaged contents in the previously flooded area. SERVPRO works with you to make informed and intelligent decisions about what to disinfect and dry and what to discard. We may recommend using freeze-drying techniques on essential documents, and then scanning or copying a clean version to keep in case the original is too hazardous to retain.
SERVPRO of East Phoenix responds fast and professionally when your home is threatened with contaminated waters. A fully equipped, trained, and experienced team arrives just hours after you call (602) 507-6163.

For more information regarding Phoenix, click here.

Smoke and Fire Damage Cleanup in Your Phoenix Home After Cell Phone Fire

1/5/2018 (Permalink)

Cell phones can get overheated while charging if they do not have enough room to properly ventilate.

The Dangers of a House Fire Caused by Phones and Chargers

Fires caused by electronic devices have been on the rise, and Phoenix is not exempt. Tablet and cell phone chargers need space to breathe, as they put off a significant amount of heat during charging cycles which have to be dispersed with the right amount of ventilation. Devices that are covered up and not able to breathe can build up the heat and lead to igniting a fire. Lithium-ion batteries in these devices have containers that are pressurized and can rupture if the temperature goes up too fast, or melt down if they are heated for a long time.

Fires and fire damage in your Phoenix home from your electronic devices are entirely avoidable. Not charging your phone in your bed, and making sure all devices are on a hard, flat surface while charging helps avoid these disasters. If a fire has started from an overheated cell phone or tablet, you could be looking at much cleanup that is best left to the professionals at SERVPRO. We have the experience and training to know how to best clean up your home after a fire.

During a fire, smoke particles like those from burning plastics which become electrically charged are known as ionization. Surfaces with the opposite electrical charge may attract smoke residues that are strongly charged since opposite charges attract. The charge is present in many plastics and synthetic fibers.

At SERVPRO, we understand that because of ionization, smoke webs can be found on various surfaces in your home. Residues can create long strings of smoke particles that are ionized which assemble at junctions in ceilings and walls or corners. Webs of smoke look just like cobwebs.

Smoke particles that are ionized, cluster on metal surfaces. Charged smoke particles are attracted to metal surfaces through magnetism, like coat hangers and plumbing pipes. Smoke clearly outlines nail heads under drywall since their magnetic attraction remains effective, even with a covering of plaster and paint.

With the burning of plastic phones and covers, plus other similar materials like this in a bedroom perhaps, SERVPRO of East Phoenix knows that ionization is possible. You can rest assured that your home in Tempe, Arcadia, or East Phoenix can be cleaned and restored by our staff thoroughly when you reach out to us at (602) 507-6163.

Click here for tips on fire prevention in Phoenix.

Water Damage Remediation in Phoenix Townhome Complex

12/31/2017 (Permalink)

Accidents and emergencies happen all the time. If your rental has a water damage incident, contact SERVPRO right away to prevent secondary damages.

Team SERVPRO is Standing By to Help With Your Commercial Water Damage Scenario

Seasonal visitors to the Phoenix area take advantage of our many condominiums and townhouses for a few months of relief from the harsh winters to the north. Family and friends may join your tenants for the holidays or a comfortable vacation. Extra use of your rental property’s plumbing systems can result in water damage. We can help.
Add a few grandkids, and a brother-in-law or two and your tenants may call to inform you of a clogged toilet or overflowing sink in the Phoenix condominium they rent from you. Water damage needs immediate attention, and we have crews at the ready with the technical know-how, proper tools, and experience with this kind of loss. Even during the busy holiday season, our response time is fast.
When we arrive, the first step is an assessment of the problem and the work needed to solve the problem. If there is an acute plumbing issue, we arrange for it to be remedied and make sure that until resolution, the water is turned off to the affected room and fixtures. SERVPRO’s crew chief or project manager is familiar with the next tasks needed after the water line is secured and gets our team to work swiftly.
Our trucks have pumps and extractors on board, operational even if power is off in the unit because of water. The initial step for water damage restoration is removing as much moisture as possible. SERVPRO employees then establish drying goals based on industry standards mastered during IICRC courses. We measure and then monitor the moisture levels in walls, floors, and fixtures like carpeting and cabinets as we complete the drying, ensure that no residual wetness lingers to contribute to secondary damage like mold growth.
We accelerate the drying with air movers, dehumidifiers, and heat. If nearby carpeting is wet, we may decide to remove the padding as a reasonably inexpensive strategy to get under the carpet and also dry the subfloor. Sometimes we take the time needed to use weighted wand extractors to dry carpeting, padding, and flooring in place, a job best done by technicians familiar with the specifics of this exacting task. SERVPRO takes a restoration stance, always striving to restore the materials damaged rather than causing the expense and time debt required for tear outs and replacements.
Contact SERVPRO of East Phoenix when you get that call from an apologetic and nervous renter reporting water damage. Our trained crews are available round the clock and make fast work of restoring water damage. Schedule your visit today at (602) 507-6163.

For more information regarding Phoenix, click here.

Cleaning off Mud After Flood Damage in Phoenix

12/4/2017 (Permalink)

Flooding and Muddy Messes to Phoenix Properties Get Help from SERVPRO

Flooding from Storms Creates Unique Cleaning Challenges

Many storm-related floods carry large amounts of dirt and mud with them wherever they go, creating a mess should they reach your home. Mud is often one of the most visible signs of flood damage from Phoenix storms: mud can coat floors, walls, furniture, and anything else in its path. Furthermore, dirt may work its way into nooks and crannies in the home and certain materials, creating pockets of muck and grime that require deep and intensive cleaning to eliminate. SERVPRO has all the tools and training needed to work through mud and all of its problems, providing local flood damage victims with accessible and affordable relief when they need it most.
Mud and dirt typically rank among our top priorities for removal whenever we respond to a Phoenix flood damage case. Response speed is critical to remove it effectively, as if given time, mud can harden and form dry shells that are difficult to break off and can leave behind significant additional damage. If you call us as soon as possible, we stand a better chance of arriving before the mud dries and hardens. If the muck is wet enough, we may be able to remove most of it with much faster washing and scrubbing procedures. Rapid moving water from flash flooding presents a challenge to buildings to withstand the onslaught and then to cope with the detritus left behind.
However, to eliminate all signs of mud and dirt in the home, we usually need to employ more in-depth cleaning procedures. All SERVPRO locations, including us, are stocked with an array of professional and efficient cleaning solutions, tools, and machines that bring industrial cleaning strength to homes and small businesses in the area. Whether the dirt is stuck between floorboards, trapped in tile grout, or soaked into wallpaper, we have treatments and techniques to restore and repair many surfaces and materials without entirely replacing them. For sensitive objects such as electronics and jewelry, we also maintain relations with local experts to get your belongings the care they require without damaging them any further.
SERVPRO of East Phoenix has served the local community for years with residential flood damage mitigation and restoration solutions. Call us 24/7 at (602) 507-6163.

Welcome to the Phoenix area

Causes Of Mold Damage In Phoenix

10/24/2017 (Permalink)

All it takes for mold to proliferate is moisture, and not a large amount is necessary.

Causes Of Mold

Living in a drier climate does not mean that your Phoenix home is completely safe from a mold infestation. You may be amazed to know how many areas of your desert home are damp and could provide the perfect environment for a mold outbreak. We are here with proven remediation strategies if you suspect mold does grow in your dwelling.

Mold spores are your constant companion even if you do not notice them because they are so small. They are outdoors in our climate as well and may hitch a ride inside on your shoes, clothing, or a pet. All it takes for mold to proliferate is moisture, and not a large amount is necessary.

If you fail to wipe up spills around your pet’s water bowl or over water your houseplants, mold can take up residence just on the strength of a few drops of water. If you have a tiny leak in a pipe under a sink or the drain under your refrigerator is plugged, mold may grow. Poorly draining gutters can send water inside your walls during the monsoon season where it then incubates microbial growth. Missing or malfunctioning kitchen or bathroom exhaust fans or dryer venting can allow moist air to build up in areas and feed a mold colony.

It may be surprising to note that the air conditioning you depend on to keep you cool and comfortable in Arizona may contribute to a mold problem. If working properly, an air conditioner reduces the humidity in your home as one of the ways it cools. Sometimes an AC unit too large for your square footage does not run long enough to reduce the moisture inside. Other times the coils or drains may become dirty and clogged, holding enough residual water to encourage mold growth.

SERVPRO mold remediation technicians receive advanced training that outlines the hidden places moisture collects in any home, regardless of the outdoor climate, and we can remediate a mold outbreak wherever it presents. The team assigned contains the infestation, using physical barriers or negative pressure air scrubbers, while removing the moldy material. We then advise you on the source of the water and help eliminate it.

Fast action to remediate mold is a specialty of SERVPRO of East Phoenix, and we follow the Environmental Protection Agency’s (EPA) protocols to abate any colonies you have in your home. Call us at (602) 507-6163 for a consultation.

To learn more about the city of Phoenix, Arizona click here.

How Dryness in Phoenix Influences Water Removal Work

10/22/2017 (Permalink)

Dry conditions lend themselves to new challenges when dealing with water damage in your home. Contact SERVPRO and put us to the task.

Our Certified SERVPRO Technicians Take the Daily Temperature and Humidity Level Into Consideration When Dealing with Water Damage

The Sonoran Desert is notorious for its hot, dry climate, often going for months at a time without measurable rainfall. While many would think that the dryness is an excellent thing for water removal efforts in Phoenix, it can also carry with it some unusual risks and burdens for restoration professionals and homeowners. Our local teams know how to work around the desert conditions and make the best use possible of their equipment, and as such, they know inherently the pros and cons of water removal in low humidity and high heat.
The Pros
The most important benefit the climate in Phoenix gives water removal efforts is drying and evaporation speed. The air is typically hotter and far drier than in almost any other part of the country, encouraging faster evaporation rates and assisting our water extraction work. Furthermore, well-designed drainage systems across Phoenix and home plants specifically built to counter flash flooding help to prevent standing water from accumulating in most homes across the Valley. Thus, the water removal process often takes less time and energy to complete than in other parts of the country.

The Cons
While the desert climate may allow your home to dry faster, that same climate makes speed doubly important. Threats of mold and structural water damage develop at a faster rate than in other parts of the country due to the rareness of moisture here. Mold varieties common in Arizona are more opportunistic, growing and maturing at a faster rate to best capitalize on fast-drying water sources. In addition, years of exposure to excessively dry air makes many conventional building materials susceptible to rapid deterioration once soaked. SERVPRO recognizes these risks and works to rid your home of excess moisture as quickly as possible to prevent further damage from occurring.
SERVPRO of East Phoenix is a local provider of water and flood damage mitigation and restoration services with the equipment and personnel necessary to clean things up as quickly and thoroughly as possible. Call us 24/7 at (602) 507-6163.
For more information regarding Phoenix, click here

Four Ways SERVPRO ERP Can Help Your Phoenix Retail Location In A Water Damage Crisis

10/3/2017 (Permalink)

The SERVPRO ERP system allows businesses to create customized, pre-organized profiles of their properties and locations in case of a disaster.

Four Ways SERVPRO ERP Can Help Your Business

The SERVPRO ERP system allows business owners to create customized, pre-organized profiles of their properties and locations so that in case of a disaster we have access to any relevant documents and information immediately. Since its implementation, this system has allowed us to respond faster and more effectively to hundreds of business calls nationwide, and has saved entrepreneurs tens of thousands in restoration costs. Here are a few ways the ERP system can help your Phoenix retail location when water damage hits.

1. Faster Responses
With a profile in the ERP system, we can respond to your Phoenix retail store's water damage call much quicker than if you had contacted us by phone. The system allows your call to be simplified to the press of a button, saving valuable time otherwise spent searching for phone numbers, relevant documents, and communicating the situation to us.

2. Priority Response
Some events, such as flash flooding, may hit a large number of buildings and neighborhoods at once. Sometimes, our resources can get caught up quickly, and we may have to delay our response to some inquiries. With the ERP system, you can avoid having to contact a representative and get your request in before others around you.

3. More Effective Ground Teams
Critical information such as breaker locations, water lines, floor plans, and inventories allow our technicians to do their work with unmatched efficacy. By giving us a wealth of information, you help to ensure that any teams working on your home can better understand what they are working with and the job they are doing.

4. Multi-Location Management
Many retail companies in the city operate multiple locations, some of which may be damaged in an event while others remain unscathed or encounter different problems. The ERP system allows you to create separate profiles for each of your stores, eliminating confusion and ensuring that more severe damages are treated first.

SERVPRO of East Phoenix is ready to respond to your company's needs 24/7. If water damage has hit one or more of your locations, or if you would like to learn more about our ERP system, call us at (602) 507-6163.

To learn more about the city of Phoenix, Arizona click here.

Cleaning Flood Damage in Phoenix

9/28/2017 (Permalink)

SERVPRO checks for swelling, water spotting, color bleeding, and mildew when restoring upholstered furniture after flood water damages your home.

Four Major Issues of Water Damaged Furniture After a Flood

When water comes flooding into Phoenix, most homeowners do not know where to begin. Even worse, is looking at what is left of their home after the water recedes and having no idea what is salvageable or how to do it.

Phoenix flood damage is unusual compared to other parts of the country. Once the rain stops, the water usually flows back out of a house and down into the storm drains in less than a day. The lack of standing water provides a false reassurance to homeowners, but SERVPRO has the experience to know that the clean-up is only starting.

Upholstered furniture is one of the hardest items to dry and clean after a flood. It has a mix of frame and fabrics which have their problems to watch out for when starting. There are four in particular that we pay attention to as they make up the majority of the issues.

Swelling – The frame on most upholstered furniture is wood, so we examine it for swelling which weakens the joints. Water also breaks down glues, causing even more damage. To combat this, we isolate the damaged furniture in one room (at the home if possible) and use space heaters set on low to dry out the items carefully.

Water Spotting – Dry-Clean only fabrics can easily spot and stain from flood water, so our inspectors carefully examine furniture for this. If the spotting is visible (on a sofa arm for example), then it may be necessary to dry-clean the entire piece. It may require bringing in a specialist for the task.

Color Bleeding – This occurs when the color runs from the fabric onto the legs of a chair or sofa and down to floors and carpets. SERVPRO has several methods to clean stained furniture, but carpets are much more challenging. To prevent it, we lift the items off the floor and place them either on blocks or over a pad that absorbs the bleed.

Mildew – The way we stop mildew from forming and growing is to dry the furniture as quickly as possible. If we do not have to worry about swelling, our technicians add air movers and dehumidifiers to the space heaters to speed up the process. If there is swelling, we carefully monitor the process so we dry the item rapidly, but without splintering or otherwise damaging it.

At SERVPRO of East Phoenix, we understand that homeowners are having one of the most difficult times in their life. Let us help you get through this and return your home and life to normal. Call today at (602) 507-6163.

Click here for more information about Phoenix, Arizona.

Help Prevent Mold Damage In Phoenix By Reducing Moisture

9/18/2017 (Permalink)

Phoenix Wall with Mold Stains Needs Remediation from SERVPRO

Check for Leaks and Excess Humidity to Reduce the Chances of a Mold Infestation

Homeowners who have access to the internet have most likely heard about mold damage by now. Mold spores get regular mentions on sites and blogs all around the internet, and with good reason. Fungus looks unsightly and can also damage your Phoenix home or even cause health effects. It is not possible to completely remove all mold from a house because the spores are microscopic and can easily travel from place to place. However, it is possible to lessen opportunities for mold damage.
One thing you can do today to reduce the risk of mold damage in your Phoenix home is decrease moisture throughout your house. The fungus needs both moisture and a food source to grow. That is why colonies often grow in the dampest places in your home, such as the bathroom, laundry room, or basement. Without moisture, there is simply no mold. The fungus needs damp conditions to grow, which is why SERVPRO recommends you do all you can to reduce damp throughout your house.
Regular use of dehumidifiers helps minimise the moisture in the air in your home. Dehumidifiers draw water droplets out of the atmosphere, which contributes to drier conditions and less water for mold to use for growth.
Proper ventilation is necessary, especially in damp areas or places where fungi tend to grow. Open windows regularly to ventilate stuffy or damp rooms.
Leaks, drips, or patches of damp seeping into walls or ceilings all provide the moisture mold needs for proliferation. Get leaking pipes or faucets or patches of damp in your basement or laundry room fixed as soon as you can.
SERVPRO’s IICRC-certified technicians are on hand to help with mold remediation and moisture reduction in your home. We clean all visible mold colonies and establish containment so we can vent contaminated air from your home. We are also equipped with dehumidifiers to improve conditions indoors, and our teams come with moisture meters and probes so we can do a thorough assessment of the situation and alert you to any hidden damp patches.
Do not let fungus damage your home in Phoenix, Tempe, Arcadia and the surround areas. Call SERVPRO of East Phoenix at (602) 507-6163 today for assistance.

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How Flash Flood Water Damage Hits Phoenix Retail Locations

9/3/2017 (Permalink)

Keep Your Phoenix Store Open with Water Removal Help from SERVPRO

Stores Benefit from Rapid Water Removal from Broken Pipes and Floods

When storms hit the Valley, they hit hard. Flash floods are among the only natural disasters that regularly threaten Phoenix, with severe incidents often causing millions in damages to local businesses.

Flash floods create some of the most serious water damage for Phoenix retail stores, so SERVPRO is always ready to respond whenever flooding hits the local area. Even when monsoon season is over, storms can still strike, so make sure your insurance covers all seasons for flood damage. If the worst does happen, here's a quick overview of what you should expect.
Severe Staining
Flash floods create some of the dirtiest water damage scenarios, as these floods typically carry a significant amount of dirt, debris, and plant matter. Mud tends to stain everything the water touches, from furniture to floors and walls to merchandise shelves. In addition to a thorough cleanup, these stains typically require intensive sanitization and often a fresh paint job to erase completely. Our industrial-strength cleaning equipment and supplies help us at SERVPRO to eliminate these messes as quickly as possible.
Standing Water
Standing water tends to be among the costliest effects of flooding and major water line breaks, especially when our response is delayed. Water that has been allowed to pool for hours can seep into the building's foundation, weakening its structure and potentially leading to mold problems. Standing water is often particularly troublesome in back rooms, where there are fewer vents for moisture once the flood has subsided.
Broken Glass and Materials
Even if your store is somehow completely free of breakable objects and materials, there is still an excellent chance that cutting hazards have worked their way in. Floods tend to break things, carrying the shards with them wherever they go, including to your store. If you enter the structure, be sure to wear close-toed shoes and gloves to protect your extremities.
At SERVPRO of East Phoenix, we tailor our response and cleanup strategies to the city's specific needs and concerns. If your retail location has suffered water damage, give us a call at (602) 507-6163.

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Flood Damage Inside a Phoenix Home

8/22/2017 (Permalink)

Storms Happen in Phoenix. The Cactus Points the Way for Help--SERVPRO

SERVPRO Inspects, Removes Water, and Verifies for Dryness Post Storms

Summers in Arizona can be hot, and leaving the windows open to let in some fresh air while going for a short trip shopping or visiting friends can work wonders to freshen up a home. Sudden storms happen increasingly often, and this can let rain water into open windows. This water can add up quickly, absorbing into the carpeting, walls, and everything in your Phoenix house.
Phoenix homeowners who allow this water to remain are setting themselves up for flood damage. Rainwater might look unimportant as it slowly soaks into your floor, but there is no such thing as minor flood damage. Determining how far the rainwater has seeped, and how much has entered into your walls through the window's frame are difficult to ascertain without proper equipment. SERVPRO's technicians have the required equipment. They also have received certifications from the IICRC and know exactly how to use these pieces of high-tech hardware to benefit you and your family.
When a homeowner calls us about flood damage inside their home, we always respond within four hours to their call. The sooner we begin, the less damage we need to mitigate and attend to in restoring your home to its pre-damaged state. While the need for pump trucks remains unlikely in this situation, our other equipment is also ready for any size job.
We need dehumidifiers, air blowers, and other equipment, including sensors, to ensure the location and elimination of all traces of water. Mold can begin to grow within 48 hours, posing risks to your home's structure if allowed to remain. Other types of damage from minor flooding include water stains, swelling of wooden fixtures, and corrosion of metal fittings in your home's interior.
If draperies are also affected and face the possibility of bleeding and other types of damage, we can remove these and have them cleaned at our facility. Window frames are designed to keep water out and can suffer damaging effects when exposed to rainwater on areas that were designed to remain dry. The legs of furniture in the area can stain carpeting if wooden and bleed onto carpeting. For every one of these situations and more, SERVPRO has an answer.
SERVPRO of East Phoenix is always ready to take your call at (602) 507-6163 When any flood damage, either minor or major, threatens the safety and comfort of your home in Phoenix or East Phoenix, we are always only a phone call away.

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Helping Your Business Recover From Fire Damage Throughout The Phoenix Area

8/4/2017 (Permalink)

Fires can devastate your business, often leading to a loss of assets, revenue, and eventually permanent closure.

Recovering From Fire Damage

Every restaurant has open flames, heating equipment, electrical connections, oils, chemicals, and paper products that add all the ingredients fire needs to get out of control quickly. Fires can devastate your business, often leading to a loss of assets, revenue, and eventually permanent closure.

Businesses throughout the Phoenix area report fire damage more often than you might think, costing owners millions in direct property damage. Preventative maintenance, employee training, and the installation of fire extinguishers, suppression, and quality exhaust systems can help. However, more often than not, your employees shrug-off necessary training and panic when faced with situations like these. All it takes is an employee failing to clean appliances properly, or having a manager that forgets to schedule regular maintenance for the fire prevention systems on your property for things to go horribly wrong.

Even if you take all of the right precautionary measures, accidents happen. Taking the time to form a pre-existing relationship with a trusted local restoration company can help you get these accidents under control quickly, whether they occur in the middle of the night or day. Places like SERVPRO have professional fire restoration teams available 24-hours a day to provide you with the emergency services you need to keep your business running.

By developing an SERVPRO Emergency READY Profile for your business, you limit any interruptions you might face. When everyone on the ground understands what to do and what to expect, your property has a better chance of survival. We perform a no cost assessment of your facility and help you determine an immediate plan of action for when emergencies occur.

You can establish your local SERVPRO as your disaster mitigation and restoration provider, identify those with authority to allow work to begin, saving time and money through mitigation of damage. The sooner our teams can start work, the better results you receive.

Our Access READY Plan App provides workers with valuable information, including the location of shut-off valves, priority areas, and what to do during an emergency, that makes your business “Ready for whatever happens.” Contact SERVPRO of East Phoenix today to discover solutions available in your area (602) 507-6163.

For more about Phoenix click here.

Enhancing Existing Protection of Your Phoenix Business Assets with the Emergency READY Plan Program

7/31/2017 (Permalink)

The ERP from SERVPRO Aids in the Prevention and Reduction of Fire Damage in Phoenix

SERVPRO Provides Solutions to Reduce the Impact of Commercial Fire Damaging Events

Having a home, business, or other building that you are in charge of comes with many responsibilities. We can help you in the task of assessing your properties, regardless of size or function. Compiling this information in one highly accessible location is one of the easiest but most effective ways to reduce loss, damage, and safety issues.
The Emergency READY Plan (ERP) Program from SERVPRO is a must-have tool that you can pass on to others who share responsibility with you. In any disaster, either internally or externally driven, seconds can mean the difference between the loss of irreplaceable items, thousands of dollars in additional damage, and even the loss of life. For the Phoenix area, fire damage mitigation is crucial to allow the 'Phoenix to rise from the ashes." We can help.
You already have smoke detectors, fire alarms, extinguishers, and water sprinkler systems in place. Those are useful measures for fire prevention and detection, but they cannot hold up to a fierce fire, storm, flood, or other situation. Adding to it, especially when doing so is easy and also free can help your disaster go away much faster, and contribute to ensuring that your assets and investments are more than adequately protected.
Available on several platforms (PC, iPhone, Blackberry, and Android), the READY Plan walks you through the steps to create a READY Profile. One Profile for each property keeps everything better organized and confusion-free. Each Profile can be shared via email after you have decided on the recipient's read-only or ability to edit the Plan. This way, managers can add important details that might develop or change in the future while others who are only expected to respond in a disaster can.
The READY Plan makes it possible for everyone involved to be as efficient as possible by using every minute available to them beneficially. Every act that your managers and employees can carry out can reduce the impact of the disaster. For homeowners, this is equally true in the case of your spouse or another adult who is at home while you are away at work.
SERVPRO of East Phoenix is here to advise you throughout the process. Our number, (602) 507-6163, is always answered whenever you need us, both in the preparation of any possible disasters and in the event any ever come to pass.

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Tips to Prevent Washing Machine Flood Damage in East Phoenix

7/16/2017 (Permalink)

If your washing machine fails and dumps grey water in your home, call SERVPRO and we will arrive quickly to start the water remediation process.

Our Certified Team of Technicians Arrives Quickly to Handle Flooding at Your Home

Washing machines are ubiquitous these days, and of course, they make our lives so much easier. Unfortunately, as with any appliance, washing machines do not last forever. A washer can break or suffer wear and tear, and when that happens, there is always the risk of it causing a flood in your home.
Flood damage from a washing machine in your East Phoenix home means inconvenience and expense for you and your family. The appliance needs replacing or repairing, and there is also the cost of water remediation to be considered. SERVPRO is on hand to help when a leak occurs – but we recommend you take the following steps to prevent a leak from happening at all.
Don’t overload your machine. Throwing too many clothes into wash puts stress on the whole system and throws it out of balance. All that pressure comes out in the form of a leak. Keep your loads small to medium sized.
Protect your washer’s drain. Lint and fluff collect in the drain, and before you know it, you have got a block that leads to a flood. Buy some inexpensive lint catchers and be sure to change them every month.
Check the supply hose. Supply hoses are under a lot of pressure and are in danger of developing cracks that lead to floods. Look at your hose regularly and replace it if it looks damaged or feels worn.
Protect door seals. Door seals are essential for keeping the water where it belongs – inside the washer. Protect door seals from erosion due to mold or mildew by wiping them with a weak vinegar solution every month. Do not forget to rinse and thoroughly dry seals after using vinegar on them.
Install a single lever shut-off valve. Make it simpler to shut off the water should an incident occur by replacing standard connections with a single lever shut-off valve. Simply pull the handle, and the water is off.
Accidents sometimes happen even when you take precautions. That is why SERVPRO is on hand to deal with any washing machine related flooding in your home. Our IICRC-certified teams arrive quickly and are equipped with extraction equipment to remove the water, air movers and dehumidifiers to dry your home, and moisture detection equipment to make sure it is thoroughly dry.
For flood remediation, give SERVPRO of East Phoenix a call at (602) 507-6163 today.

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Mold Damage Affecting the Attic of Your Phoenix Area Home

6/21/2017 (Permalink)

The Mold Penicillium Is Beneficial--For Mold Infestations in Your Phoenix Home--Call SERVPRO

SERVPRO Inspects and Remediates MoldProblems Professionally

Attic mold can lead to a variety of problems that simply get out of control. For most of you, there could be a nasty little surprise waiting that can cause severe health concerns for you and your family.
Your Phoenix area home is just as susceptible to mold damage as any other home. Like everyone else, your attic is likely the last place you think about when discussing mold on your property. However, many homes experience attic mold, which is why you should have your attic inspected by a mold remediation specialist before you find out about things the hard way.
SERVPRO has expertly trained mold remediation technicians with years of experience tackling mold damage situations throughout a home. There are a variety of areas in your home where mold can get out of hand. However, problems with mold in your attic can cause significant damage to the structural integrity of your home and have a severe impact on your families living environment.
A leaky roof gives water access to untreated materials used to construct your home. Mold contamination affects your framing, insulation, walls, ceiling, and floors, often going unnoticed until everything gets way out of hand. Contacting SERVPRO at the first signs of mold contamination in your home gives you the ability to catch things early and prevent excessive damages.  
Improperly installed or insufficient insulation and inadequate attic ventilation play a huge role in the severity of mold conditions found in your home. SERVPRO technicians perform a full inspection of your attic space to point problems like these out and provide you with a solution to rectify issues that already exist.  
We also look for dryer, plumbing, kitchen, or bathroom fans that vent into the attic, water heater or furnaces with improper ventilation and problems caused by weather conditions throughout the area. You are in good hands with our IICRC certified technicians; we have access to a variety of equipment and years of experience helping homeowners just like you.
Contact SERVPRO of East Phoenix for additional information or to schedule your inspection, today. We can help. (602) 507-6163

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Fire Damage and Your Pantry in Phoenix

6/19/2017 (Permalink)

Toasters and other appliances that malfunction can start a fire in your kitchen. Call SERVPRO immediately after for best results.

SERVPRO Technicians Customize a Fire Damage Recovery Plan for Your Home

Fire damage is pervasive, affecting every facet of life within your home. Many things inside a dwelling suffer non-obvious damage that threatens to create real hazards for the inhabitants. Finding a high-quality, reputable restoration company is the key to avoiding the harm that could come from hidden fire damage. SERVPRO helps homeowners make proper decisions to keep them and their families safe.
A malfunctioning toaster oven started a blaze resulting in quite a bit of fire damage in your Phoenix home. Before conquering the blaze with your fire extinguisher several cabinets charred, including a built in pantry area where you store canned goods, packaged staples, and backup condiments. You need help with smoke and soot damage, as well as an assessment of the best steps to take to repair and replace burned fixtures. We have as our mission thorough restoration after any type and severity of fire.
Once our SERVPRO fire damage team arrives, expect a comprehensive inspection of the fire-affected areas before we offer an individualized recovery plan. Typical steps include removal of the offending toaster oven, an evaluation of the wiring in the outlet the oven used, an examination of burned areas of the kitchen cabinets, and the development of a plan to clean soot and smoke residue from the area. We look at the HVAC system for soot deposits that indicate the possible spread of odors and greasy deposits if the ducts remain uncleaned.
Our technicians begin the process of cleaning with appropriate tools and products. When the pantry area has its turn, you may note with surprise that we recommend most of the items be discarded. Fire residue and the chemicals in the extinguisher used to douse the flames filter into your foodstuffs, contaminating them, making them unfit to consume. SERVPRO strongly suggests disposal of any consumables stored in permeable bags and boxes.
Fumes and chemicals produced by the combustion pass through plastic bags and wrap, travel up the threads of a screw top, or past the seal of a capped bottle. Adding heat from the fire causes cans to unseal or their contents to partially cook, creating spoilage through microbial growth. Even the food stored in a freezer or refrigerator are at risk of tainting from smoke, and other unsafe compounds as their seals are not airtight. Exposed fruits, vegetables, and baked goods all need to be tossed as the dangerous residues caused by the fire do not completely wash away.
Count on the experts from SERVPRO of East Phoenix to advise you properly on unanticipated fire damage risks. Give us a call at (602) 507-6163 for a post-fire inspection to get the restoration rolling.

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Receive Quality Water Damage Restoration Services For Your Phoenix Area Home

6/14/2017 (Permalink)

Phoenix Water Cleanup Done Right By SERVPRO

Fast and Efficient, Call SERVPRO for Cleanup of Water Problems

Water can forge through concrete and other solid materials; leaving drywall, insulation, and untreated lumber used during the construction of your home at its mercy, posing a severe problem that you simply cannot afford to ignore.
Never hesitate to seek out professional assistance when dealing with water damage in your Phoenix area home. Contact expertly trained water damage restoration specialists as soon as possible, the longer you wait, the more time damage has to develop and the harder it is to perform the services you deserve.  
SERVPRO provides you with access to vast resources, experienced technicians, and valuable services designed to adapt to your unique situation. Our technicians can locate and repair problems found on your property, even those residing in hard to reach places such as your walls, attic, or crawlspaces.  
SERVPRO technicians perform these services as quickly and efficiently as possible, making every effort to restore your home to a quality pre-damage condition. Our 24-hour emergency service ensures a quick response and easy access to advanced restoration and cleaning equipment that makes your restoration easier.
Whether you have a roof leak, broken appliance, or plumbing issues, SERVPRO can help. We have water extractors of all sizes, along with cleaning, drying, and deodorization technicians that use various techniques to get the job done right. On top of everything else, we manage your entire restoration process from beginning to end and work hard to provide you with a stress-free restoration experience.  
We care about the results you receive and show it by paying specific attention to every item damaged during an event. Our restore versus replace attitude reduces losses that you experience and helps get things back to normal fast. You can count on us; we provide you with quality services you can rely on during an emergency.
Contact SERVPRO of East Phoenix for additional information about our services or to begin your water damage restoration process, today. Give us the opportunity to meet or exceed any expectations you might have. (602) 507-6163

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Flooding and How the Quality of Water affects You.

10/14/2016 (Permalink)

If you experience flash flooding and water rises above the main level of your home, you need to be aware of the quality of the water soaking through your drywall and damaging your floors. This water is called “Cat 3” or Category 3, the worst quality of water measured. Cat 3 water can contain chemicals, carcinogens, sewage, and dead animals. It is important you do not come in direct contact to Cat 3 water. As a professional restoration company, SERVPRO® of Phoenix at 480-503-2090, 24/7 365, is experienced at extracting the water and removing all materials affected by this type of water. We also use EPA registered antimicrobial solutions to kill bacteria and make the structure safe for human habitation. Our technicians are trained to take care of your possessions and we will be with you every step of the way.

What does it matter if I dry a water loss or not?

10/14/2016 (Permalink)

In the 90’s Mold became the Cause Celeb, especially that strain of “Black” Mold, Stachybotrys, that struck fear in the hearts of thousands of Americans. Even though that hysteria has passed, it is no joking matter to have mold growing in your home. It is true that mold spores are everywhere, but for mold to grow you have to have two things: 1) food; and 2) water. There is very little you can do to remove all “food” sources in a house, but you can eliminate the water factor. When you have a water loss, it is incredibly important to completely dry the area affected so mold will not grow. If you call SERVPRO® of Phoenix at 480-503-2090 , we will make sure your house is dry.

1 – 4 – 8

10/14/2016 (Permalink)

At SERVPRO® of Phoenix at 480-503-2090, we are committed to serving you 24/7, 365. We are also committed to contacting you in a timely manner, showing up promptly, and notifying your insurance company of the status of the loss efficiently and quickly. The numbers 1-4-8 have a particular meaning to us. Our commitment, when called by an Insurance Carrier or by our Call Center for a loss, is to contact the property owner within 1 hour of the First Notice of Loss, be on site within 4 hours, and contact the Insurance Carrier within 8 hours to report on the condition of the loss. We are judged on these three numbers, but frequently we beat these numbers. It is not unusual for us to call the property owner within minutes of receiving the FNOL and for us to be on site within an hour. We understand how important it is to be there to start the drying process. We care about your property and look forward to helping you at every opportunity.

“Water, Water Everywhere/ Nor any Drop to Drink”

10/14/2016 (Permalink)

These famous lines from Samuel Taylor Coleridge’s poem, “The Rime of the Ancient Mariner” are spoken by a sailor on a becalmed ship, in the middle of the ocean, surrounded by salt water and speak to the desperation one feels when events are out of control. We at SERVPRO® of Phoenix are familiar with helping property owners who feel that way and can help them get back in control with our experienced technicians and our state of the art drying equipment. We practice the Science of Drying….and we specialize in restoring your property. We are a “One Stop Shop” – a company who can dry your property, take care of your contents, and rebuild if necessary. Call us at 480-503-2090 and we will be there 24/7, 365.


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