Recent Posts

Why Use Water Remediation Specialists at SERVPRO After a Flood

11/23/2020 (Permalink)

Water damage from a broken pipe, appliance, or aggressive storm is always stressful. Hiring a professional water cleanup company is essential if you want to get your home dry in as little time as possible without developing further problems. Damage to the building's foundation, mold growth, and long-term odors are all potential complications of a minor flood or other water damage event if water isn’t addressed quickly and professionally. SERVPRO has the experience and tools required to prevent these additional problems from developing while also repairing any damage already caused by the disaster.

SERVPRO of Phoenix Arrives Prepared to Deal with Water Damage

Whenever you call SERVPROs about water cleanup in your home, we bring the best equipment at our disposal to handle the situation. To remove water quickly, we bring in heavy-duty air movers and dehumidifiers to give your home an industrial-grade drying process. If necessary, we can also bring in motorized water extraction pumps that can remove large volumes of water from your home quickly. We also take care to outfit our personnel with all the personal protective equipment they need in your home so they can do the job they came to do. Within hours of your first phone call, you can expect SERVPRO technicians to be on the scene starting the drying and cleanup process.

Thorough Work Means Less Chance of Damage

Getting the home dry after water damage occurs is just the beginning of our services. Our work goes above and beyond, and we make sure to eliminate any potential odors left behind from the water, repair any damages done  by the water, and restore materials to the same visual appearance they had before the disaster happened. We work hard to get your home back to the way it was before the water damage occurred to help you recover from the experience as quickly as possible. With a 24/7 response to water emergencies, our highly-trained IICRC-certified Water Restoration Technicians can arrive quickly to offer effective mitigation designed to save you time and money.

SERVPRO of East Phoenix is one of the Valley's leading providers of water damage cleanup and restoration services. If you experience water damage in your home, call our professionals at (602) 507-6163 24/7 to learn more about what we do and get the help you need.

Tips for Preventing Water Damage in Your Home

11/16/2020 (Permalink)

While water damage cannot be completely avoided in homes, there are a few actions you can take to prevent some of the more common ways that water damage can occur in your home.

Watch for water accumulation

When excess water accumulates in your Phoenix home, it may cause serious damage if left unattended.  One typical culprit is roof gutters and downspouts. SERVPRO of East Phoenix recommends that you clean your roof gutters and downspouts often. You should do this, especially in the spring and summer months, when the amount of precipitation is naturally higher. This is to minimize the clogs and the resultant side effects. 

Keep your drains clear

Avoid drains backing up and causing a flood by watching what you put down the drain. Never pour grease down your sink as it can clog the sink and drainage, impeding water flow and backing up the water, which can result in water damage.

Inspect your faucets

Taps or faucets that are not entirely closed are common causes of excess water in the home, especially a vacant home for long periods when a small drip can become a big issue. Before retiring for the night or leaving the house for work, check to ensure that all of them are completely shut off. If you leave your home for extended periods of time, be sure all faucets are in working order, and no faucets are leaking.

Regularly inspect all plumbing in your home

Ensure that the rest of your plumbing is always intact by regularly having your plumbing checked in your home. Be sure that they have no leaks, perforations, or other issues that may occasion water spillages. Replace old drain hoses from washing machines, inspect supply lines for leaks, and always periodically inspect your water heater for leaks or rust, which can indicate an impending problem. An annual inspection can save a lot of headaches down the road if a small, imperceptible problem becomes an issue that results in flooding and water damage.

If you experience water damage, call in the experts

Despite your diligence, sometimes floods or other water damage happens to your home. If you experience water damage, the water remediation specialists at SERVPRO of East Phoenix is always ready and willing to be of help to restore and clean up any damaging water event. Just give us a call via the hotline (602) 507-6163 anytime 24/7.

Fire Safety Tips for the Holiday Season

11/16/2020 (Permalink)

As the holidays near, we’re using our kitchens and fireplaces more than we typically might. Kitchen fires tend to increase during this time of year with the additional use. Learn how to stay protected with these fire safety tips for the holiday season.

Kitchen fires

According to the National Fire Prevention Association (NFPA), kitchen fires' leading cause is unattended cooking. Thanksgiving ranks at the top of the list for home fires involving cooking equipment with three times the average number, followed by Christmas Day and Christmas Eve. Kitchen fires can be exceptionally damaging because of the variety of items that can catch on fire (stove, oven, toasters, and other appliances) as well as the extent of damage a kitchen fire can cause, including everything in your food pantry. Though accidents happen, learn how to keep your kitchen fire-safe this holiday and all year long.

Fire prevention tips for the kitchen

The potential for a kitchen fire doesn't have to put a damper on your holiday cooking:

  • Stay in the kitchen when cooking so you can keep an eye on the food, especially when frying and sautéing with oil.
  • When cooking a meal that takes a long time, like roasting or baking, check the items being cooked frequently. Using a timer is also a great way to keep engaged on what’s happening in the kitchen oven or on the stovetop. Company can be distracting, so put timers in different rooms so you can hear it over the music and party chatter or wear an alarm on your watch.
  • Be alert when cooking. It's easy to get distracted when there is a lot of activity around you. To help minimize the risk of injury, avoid consuming alcohol while cooking to keep completely alert, or have others assist you in the kitchen.
  • Keep objects that can catch fire, such as oven mitts, wooden utensils, food wrappers, and towels away from the stove.
  • Make sure kids stay away from the stove and oven, hot food, and liquids. Curious little hands can cause an accident within seconds.
  • Store toys, pocketbooks, and bags in a safe place so you, your guests, and the kids don't trip near the stove and oven or on a sharp corner of the counter.
  • Move matches and utility lighters out of reach of children.
  • Secure cords from electric knives, the coffee maker, plate warmer, mixer, and other cooking equipment at the far end of counters so no one accidentally pulls them off the edge.
  • Keep floors clean and dry, wiping up spills immediately to avoid slips and falls.

Enjoy your holiday fireplace safely

Since it gets chilly around the holidays, many people will enjoy a nice, warm fire in the fireplace, plus nothing says cozy like a crackling fire! Here are a few tips to keep that fire where it belongs:

  • Always have a screen in front of your fireplace
  • Never leave a fireplace completely unattended
  • Be sure your fireplace flue is open
  • Consider having your flue inspected and cleaned before the holiday season
  • Keep kids and pets away from the fireplace; even the screen can get scalding hot to the touch!

What to do if a fire occurs

If you experience a fire during the holiday season, don’t hesitate to contact SERVPRO of East Phoenix once the flames are extinguished. Whether the damage is large or small, caused by flames, soot, or chemicals from firefighters, SERVPRO’s trained fire remediation specialists can clean up the mess, address the damage, and do everything possible to get your home back to normal. Contact us 24/7 at 602-507-6163 to get your holiday back on track.

What to Do When Your Rental Property Floods

10/23/2020 (Permalink)

Large properties such as apartment buildings usually present unique challenges even when dealing with simple water problems. The costs of fixing damages from a burst water pipe in a condo, for example, can run up to tens or hundreds of thousands of dollars. Why? Unlike other standalone properties, the leaking water in a condo or other property with shared walls can seep from the upper unit to the ones below it damaging ceilings and walls. In addition, some units might be left unoccupied for extended periods, and if the leak originates from such a unit, the water might run longer before anyone notices, exacerbating the damage even more. Here’s what to do when your rental property floods.

Steps to take when your commercial property floods

The steps taken during commercial water removal in Phoenix impact the success and to some extent, the cost involved when water damage occurs. Faster extraction of water from the property after detecting the source and fixing it is the key to a positive outcome. When you call SERVPRO of East Phoenix, our trained technicians combine different techniques for effective water removal. For standing water on the floors, we use portable or truck mounted extractors, but in case it is more than two inches deep, we can use submersible pumps to ensure faster extraction.
The water removal process can cause some damages if not done correctly. A wet carpet is 50% weaker so our SERVPRO team is careful when extracting water because this might damage the carpet. For glued down-carpets, we often find an extraction wand more effective while for carpets with a thick pad, we use a heavier tool to complete the removal faster. Having professionals with knowledge in water damage remediation is crucial to avoiding additional damage.

What happens once the water is removed

Although extraction of water is essential in the earlier stages of the removal process, relying on it alone cannot dry the property thoroughly. Since above average moisture levels can also cause problems, we try to ensure the property is dry to preloss conditions. In this final phase, we use drying tools such as dehumidifiers, air movers and drying mats. The drying mats are particularly useful when working on wooden floors. This helps to ensure there are no lingering issues from the water damage, such as odor or mildew. Our technicians are trained to follow specific procedures to not only remove the water, but ensure the cause is addressed and the damage is completely handled before we call a job done.

Contact SERVPRO for all your water flood needs

By taking the right steps, it is possible to remove water from commercial spaces fast enough to avoid extra problems or costs. If you experience a flood in your commercial property, contact SERVPRO of Phoenix at (602) 507-6163.

Storm Water and Other Flooding Can Cause a Lot of Damage

10/15/2020 (Permalink)

When flooding happens, whether it’s from a strong storm or other external causes, people are often surprised and shocked at the amount of damage that happens inside their homes, including mud, debris and more. Homeowners whose homes flood because of floodplains or nearby construction need to get their homes dried out and cleaned quickly. Otherwise, several other problems can quickly develop and cause future problems and expenses to homeowners. SERVPRO of East Phoenix knows how to handle water damage. Learn the steps to recover from flooding.

What to do after flooding

Since we live in the desert, people incorrectly assume they’ll likely never experience flooding from storm damage or floodplains but surprisingly, we actually have several floodplains right here in the Valley that can put homes at risk. Homes that suffer from flood damage can become habitable again with the proper steps. Drying out an affected home is only half of the battle in saving a home. Flooding brings in untold amounts of debris full of pathogens and chemicals that can cause issues. It’s imperative to deal with all these issues to completely restore your home safely.

How SERVPRO of East Phoenix can help

We eliminate any water, debris, chemicals, etc. that may have entered your home with a flood and sanitize your flooded home so that you can live in it again safely. Our trained technicians typically start by drying out your home and possessions. To dry out your home, we use pumps for any remaining water that’s still in your home. We treat saturated areas by heating them and increasing the circulation of the air around them. This includes all surfaces, and even though ceilings may never touch floodwaters, evaporation causes them to become saturated, also. Belongings can be transferred to our site for temporary storage and to receive treatment that dries them out and sanitizes the items, removing any pathogens and other contaminants.

Why sanitizing is a necessary step with water damage

Sanitizing your home's interior keeps the home safe for your family when they return home. Some items in your home require their removal and replacement because of the inability of any known methods to adequately clean them. These include carpeting, mattresses, and many food products, including those inside your refrigerator. Our technicians will discuss their recommendations regarding treatment vs. replacement so you can decide what’s best for you based on the fact. One item that typically needs to be replaced is carpeting. Carpeting cannot remain after a flood because of the possibility of pathogens and other microbes to adhere to the fibers in the carpet; mold growth and odor will soon follow if not removed. Mattresses can harbor pathogens much the same way that carpet can and therefore also need to be removed and replaced vs. trying to treat them and return them to the home. Of course, food items can hold microbes in tiny areas that defy even the best cleaning techniques so if any items in a pantry were dampened by floodwaters, it best to discard them for safety reasons.

What to do if you experience a flood in your home

To clean and sanitize your home, our technicians use the latest methods available with high quality equipment and cleaners. We want to ensure that your home protects you and your family by being clean and habitable. At SERVPRO of East Phoenix, we have the tools and equipment to help us put our skills and training to work for you. Call us at (602) 507-6163 whenever you have flood damage or other disaster-related situations in your home.

Unwanted Mold in Your Home Needs to Be Addressed Professionally

10/5/2020 (Permalink)

As a homeowner, finding mold in your home is always an unpleasant surprise. Mold growth is likely to cause significant damage to your property if left untreated. So, what are your options when you need to control such related issues? Learn more about mold and what you need to do to get it handled.

What causes mold growth in homes?

The primary cause of mold damage is typically moisture. Without it, mold cannot grow, and that means the secret to controlling mildew growth lies in regulating the moisture content in your home. Our SERVPRO technicians understand that the dampness in your property can be as a result of indirect water intrusion, direct water intrusion, and intermittent intrusion.

Direct intrusion takes place when your roof or plumbing system leaks, your windows are poorly sealed, and water runs off from bathtubs and showers. Our SERVPRO of East Phoenix team has the tools and skills to fix such issues, and it is crucial to call professionals immediately you discover an anomaly. When it comes to indirect water intrusion, we are talking about that rising dampness in your home. That can happen when moisture wicks up from underground, and your property ends up with wet concrete slabs, furniture, cabinets, or carpets. Unfortunately, this is often undetected until damage is done, and mold growth has started. On the other hand, the cause of intermittent water intrusion may be condensation that results from inadequate ventilation, vaporizers, humidifiers, high humidity, and high steam. To lower the moisture content and improve air quality, mold remediation technicians may set up dehumidifiers. The role of these machines is to extract that additional moisture from the air.

Understanding mold

Microscopic mold spores exist almost everywhere, outdoors, and indoors, making it impossible to remove all mold from a home or business. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Mold is present almost everywhere, indoors, and outdoors. Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet. Understanding this helps our technicians know what to look for and how to address the problem.

How SERVPRO addresses mold growth

After addresses water issues described above, SERVPRO technicians dry the wet areas and stop moisture entry. We use a variety of techniques for mold remediation and one addressed, we can perform deodorization. Here, we use thermal foggers that emit deodorizing agents that have antimicrobial capabilities to reduce chances of mold growth. SERVPRO is certified by IICRC to do mold remediation, and we have the right tools and follow to state regulations when doing our work.

SERVPRO of East Phoenix is a trusted industry leader in mold remediation, and we take pride in our highly trained technicians. If you experience mold issues in your home, reach out to us immediately. With fungal growth and mold damages, you need immediate remediation services from qualified IICRC-Certified Applied Microbial Remediation Technicians like ours. Call us at (602)507-6163 and be offered proven restoration services to give you back your peace of mind.

How Arizona Climate Impacts Water Damage Remediation Services

9/11/2020 (Permalink)

If you’ve been in Arizona more than a day, you’ve likely heard the comment “It’s a dry heat” when people talk about our hot weather. While the desert climate tends to be drier than other parts of the country, water damage challenges still remain if you experience a flood or storm damage to your home or business. Here’s how Arizona climate impacts water damage remediation services.

The desert climate

The Sonoran Desert is infamous for its hot, dry climate, often going for months at a time without measurable rainfall, then getting a substantial downpour during monsoons. Super dry, then super wet, it can wreak havoc on a home or business if damage occurs. While many would think that the dryness is ideal for water removal efforts in Phoenix, it can also carry with it some unusual challenges for restoration professionals, business owners and homeowners. The SERVPRO of East Phoenix team knows how to work with desert conditions and make the best use possible of their equipment in low humidity and high heat, and high humidity and heat during the monsoons.
How our climate can help with water removal efforts

One benefit to the climate in Phoenix when it comes to water removal efforts is drying and evaporation speed. Unless it’s monsoon season, the air is typically hotter and drier than in almost any other part of the country, encouraging faster water evaporation rates and assisting SERVPRO’s water extraction work. In addition, well-designed drainage systems across Phoenix usually counter flash flooding and help to prevent standing water from accumulating in most homes and building across the Valley, unless you’re in a flood-prone area. Therefore, the water removal process often takes less time and energy to complete in Phoenix than in other parts of the country. Rooms, carpeting, drywall, etc. benefit from faster drying in low humidity, high heat conditions. Of course, water remediation equipment is still needed, but sometimes the drying process is a bit faster than it might be in more damp parts of the country.

How Arizona’s climate can impede water damage remediation
While the desert climate may allow your home to dry faster, that same climate makes speed doubly important when it comes to water removal effort. Why? Threats of mold and structural water damage develop at a faster rate than in other parts of the country due to the rareness of moisture here in Arizona. Mold varieties common in Arizona are more resourceful, growing and maturing at a faster rate to capitalize on fast-drying water sources. Also, years of exposure to the excessively dry air here in Arizona makes many conventional building materials susceptible to rapid deterioration once soaked as they’re typically quite dry; excessive moisture is quickly absorbed and can cause damage quickly. SERVPRO recognizes these risks and works to rid your home of excess moisture as quickly as possible to prevent further damage from occurring.
SERVPRO of East Phoenix is experienced water and flood damage mitigation and restoration in Arizona, offering services with the equipment and personnel necessary to address water damage as quickly and thoroughly as possible. Call us 24/7 at (602) 507-6163.

How Moisture Can Cause Mold Damage in Your Home

9/3/2020 (Permalink)

This is the time of year when there is typically more moisture in the air than usual due to monsoons. That increased humidity can sometimes mask increased moisture in your home, which can encourage mold growth. Learn how moisture can cause mold damage in your home and what to do about it.

How to reduce moisture in your home

To reduce the risk of mold damage in your Phoenix home, it’s important to decrease moisture throughout your house. The mold needs both moisture and a food source to grow. Mold colonies often grow in the dampest places in your home, such as the bathroom, laundry room, or basement. The fungus needs damp conditions to grow, which is why SERVPRO recommends you do all you can to reduce damp throughout your house. One way to reduce moisture is through the regular use of dehumidifiers, which can help minimize the moisture in the air in your home. Dehumidifiers draw water droplets out of the atmosphere, which contributes to drier conditions and less water for mold to use for growth. While most of the year proves to be quite dry in Phoenix, monsoon season can increase humidity in your home, so this is an excellent step to reduce moisture.
Proper ventilation is another way to reduce moisture in your home. Ventilation is necessary, especially in damp areas or places where mold tends to grow. Open windows regularly to ventilate stuffy or humid rooms, especially if you’ve experienced water damage in your home. Leaks, drips, or patches of damp seeping into walls or ceilings all provide the moisture mold needs for propagation. Get leaking pipes or faucets or patches of damp in your basement or laundry room fixed as soon as you can to help reduce moisture in your home and combat mold growth.

Mold is everywhere, so be diligent

It may surprise homeowners to know that mold is already present in their homes. Since microscopic mold spores exist naturally almost everywhere, indoors and outdoors, removing all mold from a home is impossible. Many restoration businesses advertise “mold removal” and even guarantee to remove all mold. This is a fallacy. We understand mold and mold growth. SERVPRO of East Phoenix has the training and expertise to remediate the mold in your home or business. Our IICRC-certified technicians are on hand to help with mold remediation and moisture reduction in your home. We clean all visible mold colonies and establish containment so we can vent contaminated air from your home. We are also equipped with dehumidifiers to improve conditions indoors, and our teams come with moisture meters and probes so we can do a thorough assessment of the situation and alert you to any hidden damp patches. We follow a very specific mold remediation process to get the job done.
Do not let mold damage your home. Call SERVPRO of East Phoenix at (602) 507-6163 today for assistance if you experience any kind of mold damage. We’re here 24/7 to serve you.

Trust SERVPRO for all Your Water Damage Restoration Needs

8/27/2020 (Permalink)

Water damage in your home can be stressful for any homeowner. When a leak occurs, there are several steps to take, and each one is equally important to ensure a positive outcome. Finding and addressing the cause of the water damage, drying the area, and repairing everything impacted by water are all needed. It takes a water damage professional to know what to do—Trust SERVPRO of East Phoenix for all your water damage restoration needs.

What happens when water damage occurs in your home

Water can seep through almost any kind of material, from concrete to other solid materials, leaving drywall, insulation, and lumber used during the construction of your home damaged, impacting furniture and flooring, and posing a severe problem that you cannot afford to ignore. If you experience water damage, never hesitate to seek out professional assistance when dealing with water damage in your Phoenix area home. Contact trained water damage restoration specialists as soon as possible. They’ll know how to find and stop the water damage, dry the water out, and start repairs.

Why call a professional?

Many homeowners feel they can efficiently address the water damage themselves, especially if the cause of the leak is minor and easily fixed. Simply open a few windows and doors, mop up the excess water, and all will be well, but that is actually not entirely effective and could lead to more damage.  SERVPRO provides you with access to vast resources, experienced technicians, and valuable services designed to adapt to your unique situation. Our technicians can locate, and repair problems found on your property, even those residing in hard to reach places such as your walls, attic, or crawlspaces.  Whether you have a roof leak, broken appliance, or plumbing issues, SERVPRO can help. We have water extractors of all sizes, along with cleaning, drying, and deodorization technicians that use various techniques to get the job done right. On top of everything else, we manage your entire restoration process from beginning to end and work hard to provide you with a stress-free restoration experience.  

SERVPRO damage technicians are the ones to call

SERVPRO technicians perform water remediation services as quickly and efficiently as possible, making every effort to restore your home to a quality pre-damage condition. Our 24-hour emergency service ensures a quick response and easy access to advanced restoration and cleaning equipment that makes your restoration easier. We care about the results you receive and show it by paying specific attention to every item damaged during an event. Our restore versus replace attitude reduces losses that you experience and helps get things back to normal fast. You can count on us; we provide you with quality services you can rely on during an emergency.
If you experience water damage in your home, don’t try to address it on your own. Contact SERVPRO of East Phoenix to begin your water damage restoration process, today. Allow us to meet or exceed any expectations you might have. (602) 507-6163.

Stop Water Damage in Your Restaurant Before It Starts

8/19/2020 (Permalink)

Phoenix restaurants have been hit hard by the recent COVID situation, and are just now opening their doors to welcome back patrons and start generating revenue again. Nothing can be more devastating for a restaurant than to experience water damage that forces the business to close yet again. Here are a few tips to stop water damage in your restaurant before it starts.

Use your commercial dishwasher properly

Dishwashers are notorious for causing floods in restaurants. While they’re designed to be a convenience that can wash dishes while you attend to cooking and serving, there are a few tips to follow to ensure they don’t cause a flood. It is tempting to put lots of dishes and utensils in the dishwasher to get more clean in each load. However, overcrowding can cause flooding which can lead to water damage. An over-filled dishwasher is much more likely to leak. It is better to do a couple of smaller loads than trying to fit everything into one big load. Make sure every staff member knows which detergent is best. Always use a dishwashing detergent, and always follow the manufacturer instructions. The incorrect dishwashing detergent or too much of the correct cleaning agent might cause suds or even a blockage.

Keep dishwashers and sinks well-maintained

Loose hinges, misaligned door latches, or broken seals, can all cause leaks in dishwashers. Simply adjusting and tightening a few screws may fix the problem. However, if it is not possible to right the door or seal, it is better to replace the appliance. Hoses and drains in dishwashers and sinks can develop cracks or other wear over time. Constant use might corrode hoses make a hole, and aging hoses can become unstable or cease to fit properly. Check all the components of the sink and dishwasher regularly and replace it at the first sign of wear and tear.

Don’t be careless with water

While it’s true that “a watched pot never boils”, an unattended pot being filled with water will likely flood every time! Make sure your staff knows that any time there running water being used, filling a sink, or filling a pot, they should never walk away until the water is turned off. That simple step can help prevent water damage in your restaurant.

Water damage can be devastating for restaurants. In the event of a leak, SERVPRO’s IICRC-certified technicians are on hand to help with cleanup. We extract water from your premises and use dehumidifiers and air movers to dry the surrounding area so you can resume business as soon as possible. If you experience any kind of water damage, reach out to SERVPRO of East Phoenix 24/7 at 602-507-6163.