When You Have Fire Damage in Your Home, You Need Help Fast
Home fires can be a devastating experience to a homeowner. Whether it is a substantial fire or even a small kitchen fire, the aftermath can be dramatic to deal with. Not only do homeowners have to face the damage done by the flames themselves, they also must address the impact of the damage done by firefighters to extinguish the flames. Fire damage, soot, smell, and water damage are all typical results of a house fire. It’s essential to get a professional out as quickly as possible to address the situation. When you have fire damage to your home, you need help fast. SERVPRO of East Phoenix is the company to call with our 24-hour emergency restoration service.
We are faster to any disaster
This phrase is more than a catchy rhyme! SERVPRO of East Phoenix provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day, or night. We understand that time is of the essence when it comes to situations such as fire damage or water damage in your home. The more time that passes, the more extensive the long-term damage can be. It’s not just a matter of inconvenience for homeowners when dealing with soot, smoke damage, and water damage; not addressing these issues quickly can make things worse. The professionals at SERVPRO of East Phoenix share your sense of urgency to get the situation addressed immediately.
Fire and water damage timeline
While the flames may be out, the damage remains and needs to be addressed. The water and other products used to extinguish the fire leave behind damage that needs to be done, and understanding the timeline to address the damage facilitates a better recovery. Here is a basic fire and water damage timeline to be aware of and illustrates why time is of the essence:
Within minutes of fire and water damage
- Water quickly spreads throughout your home, saturating everything.
- Water absorbs into walls, floors, and upholstery.
- Furniture wood finishes may bleed and stain flooring.
- Photos, books, and other papers start to swell and warp.
Within 24 hours:
- Drywall begins to warp.
- Metal surfaces begin to tarnish or rust.
- Furniture starts to warp, swell, and crack.
- Dyes and inks from cloth and paper goods spread and stain flooring and furniture.
- A musty odor appears.
After 48 hours:
- Mold and mildew may grow.
- Doors, windows, and all wall studs swell and warp.
- Paint begins to peel and blister.
- Wood flooring warps.
After a week:
- Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
- Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.
Not all these things will happen in every case, but it’s essential to know how quickly initial damage can spread and multiply to bigger issues, and why it’s critical to work with pros like SERVPRO.
Why leaving it to the pros saves you time, money and stress
Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s Corporate Training Facility to regular IICRC industry certifications, our staff is equipped with the knowledge to restore your property. We will come out quickly to assess the damage from flames, soot, and water, and provide a game plan so that you know exactly what we’ll do to bring your home back to pre-fire condition as much as possible. The key to a successful restoration job is to quickly address the situation and jump into action. When you have fire damage in your home, you need help fast. Working with a company like SERVPRO of East Phoenix will save you time, money and stress. Don’t trust your situation to just anyone. Call us at 602-507-6163 and get the job done right!
Work with Highly Trained Professionals for Your Phoenix Commercial Cleaning Needs
SERVPRO is a household name that people know and trust for all their residential disaster cleanup services such as fire damage restoration, mold remediation and more. What many people may not know is that SERVPRO of East Phoenix offers commercial cleaning services too? SERVPRO offers commercial cleaning solutions for businesses of all sizes, so now you can call us for your residential and commercial cleaning need!
Commercial cleaning services you can trust
Common wear and tear happen gradually in your office. When grime, odor, and moisture challenges go beyond the scope of your regular janitorial staff, you can call SERVPRO of East Phoenix for prompt and professional service. Our services can help in removing odor problems or deep cleaning flooring or carpets, so your workspace look its very best. The everyday commercial cleaning services we offer include air ducts and HVAC, carpet and upholstery cleaning, drapes and blinds cleaning, ceilings, walls and hard floor cleaning, and odor removal and deodorization.
When your regular cleaning crew can’t get you the clean you need, SERVPRO’s highly trained team of service professionals can get the job done.
Commercial cleaning for all circumstances
When your business suffers a loss or unforeseen event that requires professional cleaning, SERVPRO of East Phoenix is the only business to call! We offer several commercial services for businesses of any size, including biohazard cleanup, sewage cleanup, trauma and crime scene cleanup and vandalism.
When any of these unforeseen needs arise, rest assured that our crew has specialized training and products to get your property back to business. We also offer our premiere flood restoration, fire restoration, mold remediation and storm damage recovery services as well. Your business can rest assured knowing that no matter what disaster strikes, SERVPRO of East Phoenix can be onsite, 24/7, to help.
Big cleanup job? No problem for us!
The SERVPRO Commercial Large Loss Division is comprised of our best of the best in restoration services. Our elite large-loss specialists are highly qualified and strategically positioned throughout the US to handle any size disaster, anywhere in the country. Every large loss is supervised by a commercial operations manager to help ensure seamless communication and timely mitigation. If your business suffers a significant loss, you’re in good hands with SERVPRO.
Now that you know SERVPRO of East Phoenix handles both residential and commercial cleaning services, why use anyone else? Call us at 602-507-6163 for any needs that you have, big or small!
How to Recover from A House Fire Caused by Electronics
Fires caused by electronics such as cell phones and cell phone chargers appear to be on the rise. More and more homes are investing in various types of electronics, all in need of charging at one point or another, and often left unattended. Since these electronics have become so commonplace for many people, we often forget basic safety habits that we should follow for these devices. When we don’t, we may suffer from a house fire caused by electronics, and the recovery process can be tough.
Basic safety guidelines to prevent a house fire from electronics.
Tablet and cell phone chargers need space to breathe, as they put off a significant amount of heat during charging cycles which have to be dispersed with the right amount of ventilation, yet many people will put these chargers by their beds, surrounded by books and other items which can cause significant heat. Devices that are covered up and not able to breathe can build up the heat and lead to igniting a fire; often when no one is home to quickly extinguish the flames. The lithium-ion batteries in these devices have containers that are pressurized and can rupture if the temperature goes up too fast or melt if they are heated for a long time. Many people mistakenly think electronics fires are caused by faulty chargers, but these fires can happen when devices are on a charger or not. Following basic safety rules can protect your Phoenix home from a house fire. Fire damage in your Phoenix home from your electronic devices are entirely avoidable. Not charging your phone in your bed, and making sure all devices are on a hard, flat surface while charging helps avoid these disasters.
What to do when you suffer from an electronics fire
If you experience fire from an overheated cell phone, tablet, or other devices, there’s a lot of clean up to face once the flames are extinguished. The aftermath can be overwhelming so it’s best to leave the cleanup to the professionals at SERVPRO of East Phoenix. We have the experience and training to know how to best clean up your home after a fire of any kind and understand the special challenges of fires caused by electronics.
Unlike burning wood or cloth, when electronics catch on fire, they emit particles like those from burning plastics which become electrically charged are known as ionization. What does that mean? It means the particles can adhere all over surfaces and can be a challenge to clean. At SERVPRO, we understand that because of ionization, clean up after an electronics fire takes special care to not only get rid of the smoke particles and get all surfaces clean again but to eliminate the acrid smell that accompanies burned plastics. Our highly trained technicians use advanced technology to clean your home, removed the burned electronics, and address any odor issues to restore your home to pre-fire conditions. When a SERVPRO technician arrives on the scene, they’ll do a thorough job evaluating the situation and how best to clean it, providing you with a clear plan ahead of time so you know exactly what to expect. We’re available 24/7 to help you recover from a fire caused by electronics.
You can rest assured that your East Phoenix home can be cleaned and restored by our staff thoroughly when you reach out to us at (602) 507-6163.
Looking for more ways to prevent fires in your home? Click here for tips on fire prevention in Phoenix.
Phoenix Homes Benefit from the Mold Cleanup All Year
Living in a drier climate like Phoenix would lead many homeowners to believe mold is seldom an issue to worry about. Homeowners may also think that if they do spot a little mold in their home, it’s easy enough to simply research a bit and then try to remove the mold without professional help. Unfortunately, that would be a mistake that could end up causing more damage. Regardless of the climate, homes benefit from mold cleanup all year, and its best to call the professionals at SERVPRO of East Phoenix to handle any mold infestation you may have.
Mold can occur for a variety of reasons
If you spot mold in your home, it doesn’t mean your house is less than clean, or you’re somehow to blame for having a mold infestation. Every home and business has mold... really! Mold spores are always in the air, indoors and out, awaiting the perfect conditions to activate and grow. Since mold is always present, it can be tricky to deal with when it becomes a problem. SERVPRO’s mold remediation specialists have advanced training in the life cycles of many types of mold and understand which molds need remediation. Understanding mold is the key to resolving a mold proliferation, which typically occurs with water intrusion, like a roof leak or leaking water line.
How do you know you have a mold problem?
You know you have a mold problem when you smell an earthy, musty odor, which may indicate hidden mold behind drywall or under carpeting. Or you may see streaking and staining of surfaces. If you suspect there’s an issue, it’s a good idea to call a mold remediation company to come in and inspect your home. Mold comes in a variety of colors and textures. It slowly destroys homes, building structures, and personal belongings if not remediated by trained technicians.
Why use SERVPRO of East Phoenix for mold remediation?
Trained SERVPRO technicians receive certification in remediation techniques and use these efficient protocols to almost rid your home of mold issues and ideally avoid future problems. Again, keep in mind that complete extermination and elimination of mold is not possible as mold spores are always present, all year long. During our wet monsoons might seem like the ideal time for mold issues, but the fact is, water issues of any kind, such as a plumbing leak, can cause mold infestation any time of year.
When you experience mold, our mold remediation pros to get to work immediately. The first task is to contain the mold. We use physical barriers like plastic sheeting when the mold outbreak is small. Negative air pressure machines arrive with us when larger colonies present. They filter the air and vent residues outside of living areas, ensuring that spores and other particulates do not circulate in your home’s atmosphere. Next, any porous surface permeated is removed for proper disposal. We apply professional-grade antimicrobials to the affected area and vacuum up debris using equipment with HEPA filtration systems. If needed, our crew replaces any building material removed with the mold, and paints, stains or otherwise finish the area to the way it did before the mold infestation.
We finish the job by addressing the cause
No mold remediation is complete until we find and arrange for the repair of the water source, causing the mold to grow in the first place. Plumbing or roof leaks are common reasons, but even high humidity encourages mold growth, which can often be the case during Arizona monsoons. SERVPRO of East Phoenix is your answer when the question is who offers quality mold remediation. Call (602) 507-6163 to schedule an inspection today. We handle mold cleanup all year long in Phoenix. Let us help you too!
Storm Damage May Cause Flooding Problems for Your East Phoenix Home
Storms like what we experienced over the Thanksgiving holiday can do a lot of damage when they’re accompanied by an excessive amount of rainfall. The more severe the weather, the more significant the storm damage that results in the affected area of your home, which can cause flooding problems.
Preventative steps can be taken to reduce the risk of these occurrences, such as trimming back trees and cutting off dead limbs, but you cannot avoid damage entirely, especially when the storm doesn’t occur in the normal extreme weather timeframe like monsoon season. And of course, there’s not much you can do to prevent flooding in your home caused by excessive rainfall. Your best solution when storm damage occurs to your Phoenix home is to know who to call to help you address the damage and get the water extracted quickly to prevent further issues to the structure of your home.
Work with a team of experienced professionals
Our experienced SERVPRO team has seen many storm damage occurrences in East Phoenix and all over the Valley and know what it takes to get the job done. They follow a tried and true procedure from beginning to end to ensure your storm damage and subsequent flooding is correctly evaluated and quickly addressed. Our first step is to remove the possibility of more damage occurring by properly covering any holes in your roof or broken glass that may have happened during the storm that is now allowing water in. The process prevents additional water from being able to enter your home, letting the restoration process proceed to deal with the damage. Repairs to the damaged portions of your roof, siding or windows can be dealt with when the severe weather subsides, and the restoration process gets completed.
Getting rid of flood water in your home
Extraction of the water is vital to preventing further structural damages, and based on the location of the affected area, our SERVPRO team utilizes either portable pumps or truck-mounted pumps to address this extraction process. Drying efforts typically get completed with the use of air movers. Infrared scanning is another part of our assessment, to make sure that further water damages are not continuing out of sight.
Taking care of items damaged once the water is extracted
Once the team has completed water extraction, they can turn their attention to restoration. This may include basic repairs such as drywall or carpeting or may be more complicated and requires reconstruction through our building services team. Our service technicians will give you a complete overview of what damage needs to be addressed and how it will be done.
Flooding caused by storm damage may seem unlikely in Arizona, but it can and does happen. If your home experiences storm damage that results in flooding, do not hesitate to call SERVPRO of East Phoenix. Our experienced emergency response team can be reached 24/7 at 602-507-6163.
SERVPRO of East Phoenix’s Highly Trained Staff of Professionals Are Here to Help
We know that homeowners have several options when it comes to choosing a restoration and remediation service for their Phoenix home. However, few services in the Valley match the experience and skill of our highly trained staff of professionals when it comes to fire, water, storm or mold damage. Learn why SERVPRO of East Phoenix is your best call no matter what kind of disaster strikes.
Our certifications set us apart
SERVPRO does a thorough job of training each and every technician from the moment they join the team. From initial and ongoing training at SERVPRO’s Corporate Training Facility to regular IICRC industry certifications, the SERVPRO of East Phoenix staff is equipped with the knowledge to restore your home and help you recover from any disaster you may experience. IICRC is one of the most thorough certifications a technician can go through. Our technicians get the training that certifies and sets the standards for the cleaning and restoration industries. Our pros study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses. Having this level of training is critical to ensure that your home gets the attention that it needs to recover from any incident that occurs.
In addition to IICRC training, our highly trained staff of professionals also can go through additional employee certification training including:
- Crew Training
- Fire Restoration
- Water Restoration
- Carpet & Upholstery Cleaning
All of this is in addition to the initial 15-day training our techs receive upon joining SERVPRO. A 15-day hands-on course at the SERVPRO Corporate Training Facility is the foundation of the SERVPRO training program. This course covers many restoration topics including:
- Fire Restoration
- Water Restoration
- Carpet & Upholstery Cleaning
- Mold Mitigation
Our professional development doesn’t stop there
The training for our technicians is ongoing. We also offer our technicians web-based training and continuing education classes in water damage restoration, fire damage restoration, understanding mold in the restoration industry, restorative drying for loss control, and mitigation awareness response. We do everything we can to ensure our customers are getting the very best there is when it comes to disaster recovery services.
When you suffer a loss to your Phoenix home, contact SERVPRO of East Phoenix to get services from a highly trained staff of professionals that’s available 24/7 to respond to any need that you may have. Call us today at 602-507-6163 to learn more all that we offer.
How to Recover from A Kitchen Fire in Your Phoenix Home
Many fires experienced by Phoenix homes start in the kitchen. Between ovens, stoves, toaster ovens and other electrical appliances, as well as the potential for grease fires, there are plenty of opportunities for things to go wrong quickly and fires to start. Understanding what happens once the flames are out will help homeowners recover from a kitchen fire. SERVPRO of East Phoenix can help!
When a kitchen fire occurs, the damage adds up quickly
It’s a fairly typical scenario: A fire starts in your kitchen, say, from a grease fire. While you were fortunate enough to distinguish the flames before it spread into another room, you’re still facing significant damage in one of the most functional rooms in your house. Perhaps cabinets were charred where you store canned goods, packaged staples, and backup condiments. Your countertops and surrounding walls were impacted by the flames as well. You need help with smoke and soot damage, as well as an assessment of the best steps to take to repair and replace burned appliances. Regardless of how severe the fire, there’s work to be done.
Your first line for recovery is calling in the experts
Once SERVPRO fire damage team arrives, they’ll conduct a comprehensive inspection of the fire-affected area and offer a recovery plan. They’ll look at any potential structural damage, and then go on to assess damage to appliances and other items in the kitchen. They’ll also do a thorough examination of what items were damaged with soot, and what kind of odor control measures need to be taken. The large team of IICRC-certified professionals can conduct services ranging from debris removal and reconstruction through odor removal and environmental purification.
The cleaning process after a kitchen fire
After structural issues, if any, have been addressed, any damaged appliances are removed, but the work doesn’t stop there! Our technicians begin the process of cleaning with appropriate tools and products. When the pantry and cabinet areas have their turn, we may recommend most of the items be discarded depending on how heavy and damaging the smoke and soot ere. Fire residue and the chemicals in the extinguisher used to douse the flames filter into your foods, contaminating them, and making them unfit for consumption. SERVPRO of East Phoenix fire restoration specialists therefore strongly suggests disposal of any consumables stored in permeable bags and boxes. Even the food stored in a freezer or refrigerator are at risk of tainting from smoke, and other unsafe compounds as their seals are not airtight. Exposed fruits, vegetables, and baked goods all need to be tossed as the dangerous residues caused by the fire do not completely wash away.
Fire damage is painful, but restoration doesn’t have to be
Many types of fires happen every year in Phoenix. The experts from SERVPRO of East Phoenix are here to help make your traumatic experience a little easier to recover from by offering our expert services in fire damage restoration. Give us a call at (602) 507-6163 for a post-fire inspection to get the restoration started.
Bathrooms Are a Common Source of Water Damage in Phoenix Homes
It comes as no surprise that many of the flooding and other water damage experienced in Phoenix homes start in the bathroom. Bathrooms are a common source of water damage which can be created by overflowing toilets, burst under sink pipes, overflowing bathtubs or water pipe leaks underneath the flooring. Luckily, SERVPRO of East Phoenix has the water restoration specialists to help recover from the water damage.
Not all water damage can be spotted in bathrooms
While an overflowing toilet or bathtub is frustrating, at least a homeowner is usually immediately aware when the damage happens, assuming they are home at the time! Unfortunately, there are leaks that can happen behind the walls, going on for days, weeks or even months that don’t get found until the damage is quite profound, including the presence of mold. That’s why water damage in bathrooms can cause little to significant damage. Even the more “obvious” issues can go undetected if the homeowner is out of town for any significant amount of time, such as “snowbirds” who only frequent the state part-time. Regardless, water damage needs immediate attention to help restore the bathroom quickly.
What happens when water damage occurs
When the SERVPRO water damage team arrives, they immediately get to work to assess the damage. First, they’ll inspect the damage and make an assessment in order to be address the issue. Next, they’ll use their expertise with advanced equipment to extract the water using powerful pumps and vacuum units to quickly remove water from your property, which helps prevent secondary water damage and mold growth. After that is the drying and dehumidification to help prevent odors and mold from growing. Next, they’ll clean all the restorable items and structures damaged by the water using several proven techniques as well as sanitizing treatments to remove odors and deodorize your property. The last step is restoration, restoring your home to its pre-water damage condition. This might include minor repairs such as replacing drywall, tile floor repair, painting, or installing new carpet. Depending on the extent of the damage, the repairs may be more significant which can include tarping, boarding up, packing and moving, etc. SERVPRO of East Phoenix can simplify the restoration process by handling both the initial water damage mitigation and rebuilding the affected areas that will bring a building back to full functionality…like it never happened!
Bathrooms are a common area when it comes to residential flooding but choosing the best water damage restoration company can make the recovery process easier. Contact us at (602) 507-6163 to get your water damage handled quickly and professionally.
Challenges of Commercial Property with Flood Damage
A Commercial Property in Phoenix affected by a flood.
Like any water disaster homeowners experience, damage caused by a flood to a commercial building brings on a whole new level of challenges. Water is heavy, and the more exposure typically dry structural materials have to it, the more weakened they become. Add on top of that the potential toxins or possible sewage that groundwater has the potential to contain, and the need for cleanup and expedited mitigation for the property becomes even more crucial.
When SERVPRO of East Phoenix technicians handle a commercial building in Phoenix with flood damage, they typically suggest closing the property and putting up barriers with the purpose of preventing cross-contamination as well as limit foot-traffic for safety from issues such as slip-and-fall accidents on wet floors. SERVPRO of East Phoenix understands the challenges of closing a business during repair. Every hour spent cleaning up is an hour of lost revenue and productivity. We take all the proper precautions for safety while working as quickly as possible to negate the impact of a closed business.
Flood Damage to Structural Components of Commercial Building
During restoration services, the technicians investigate the areas affected by flood damage to determine all areas with elevated moisture. When necessary, cautious demolition tactics such as removal of sheetrock and disposal of wet insulation are necessary for the most thorough drying. Water-impacted building materials such as baseboards, carpet, and flooring that do not have the potential for simple cleaning unfortunately requires disposal.
Commercial Restoration Process for Flood Damage
After initial damage inspection and assessment, our highly trained flood specialists go through a substantial water extraction and removal process to get as much water off the premises as possible. This step removes the majority of the water using powerful pumps and truck-mounted vacuum units to quickly remove hundreds or thousands of gallons of water from the property. After the initial water removal, drying and dehumidification takes place to prevent further damage, warping or even mold. Cleaning, repair and restoration are the final steps of the process.
Vent Inspection and Cleaning After Commercial Flood
If the HVAC system was running after flood damage, the potential for the ventilation system to contain airborne contaminants is a concern, and thorough cleaning and disinfection of the ductwork is standard practice to protect the commercial property.
Return to Sanitary Standards for Reopening the Business
SERVPRO of East Phoenix technicians have the equipment and proprietary solutions to bring properties back to sanitary condition. In most cases, techs clean water-affected surfaces, eradicating 99.9% of bacteria and microbes to ensure the property is safe for employees and the public once again.
Whether water damage from a flood is created by the monsoon season in Phoenix or another issue, there are many challenges associated with commercial flood damage cleanup. The highly trained staff at SERVPRO of East Phoenix can get the job done, regardless of the cause. Our business is getting you back in business.
Give us a call at 602-507-6163. We understand that damage to a commercial property from a flood requires expedited action to limit downtime and destruction to a business. The certified technicians work until the property is returned to its preloss condition "Like it never even happened."
Avoid Monsoon Storm Damage to Your Roof
A Phoenix home suffers damage to the roof during a storm.
Every summer in Arizona, homes in Phoenix face all the aggressive elements of the Monsoon season, leaving behind a lot of homes with roof damages from a storm. The Monsoon season runs from June 15th throughout September’s end bringing towering walls of rolling dust, fierce winds, rain and occasionally some hail. These elements are especially harsh on roofs that have not been kept up and maintained.
When your home has damage to the roof from a storm, the issues are compounded, affecting both the interior and the exterior of your home. Rain tends to get through the cracks in the roof, or it will collect in pools, especially on flat roofs, causing the roof to spring a leak on the inside. Now you have storm damages to you roof and water damages to your ceiling and wall. The professional storm damage specialists at SERVPRO of East Phoenix have some tips to help save your roof, your home, and your bank account from the wrath of a Phoenix monsoon season.
Stop Trees from Causing Roof Damage During a Monsoon Storm
If you have any big trees around your home, inspect them often to make sure that there are no branches hovering around or over the roof. Branches snap off easily and will start to poke holes in the roof. Keep the large trees around the home healthy. Monsoon rain can get pretty heavy, which corrodes the soil surrounding the tree, compromising its health.
Another issue with the hovering tree branches are the bees that love to swarm around them, often building nests right in the roof of your home. The structure will weaken quicker than normally, leaving all kinds of vulnerabilities for a Monsoon storm to damage your roof.
Preventing Storm Damages With Roof Inspections
The storm damage specialists at SERVPRO of East Phoenix highly recommend regular inspections for the roof of your home. Routine inspections will help address issues before they become disasters like a caved in roof in the midst of a Monsoon storm.
Our techs are storm damage specialists always reiterate keeping the house gutters and downspouts clean and clear of any debris. Leaves and tiny branches often clog up the gutters and downspouts hindering the water from draining the way it’s supposed to. The water then pools up on the roof or overflows over in spots that aren’t made to facilitate a lot of water. The rain water will begin pooling around the foundation of your home which causes stress on it, weakening the structure.
Restoration for Storm Damage to Your Roof in Phoenix
If you do find yourself one day with damage to your roof from a storm, SERVPRO of East Phoenix can help. Our certified technicians are specialists in storm damage and are fast at identifying the source of the issue and addressing it quickly to prevent more damage from happening. Give us call 24/7 any day of the year for a fast response to an emergency 602-507-6163.