Recent Posts

Professional Fire Remediation is Crucial to Recover from a Commercial Fire

2/22/2021 (Permalink)

Every building is potentially at risk of fire damage. A fire can close the doors of your Phoenix property for an extended amount of time, or for good but professional fire remediation can help get your business up and running again after a fire. 

Working with fire remediation professionals

We understand how commercial fire damage can affect your business, but thanks to several years of experience, we have a highly-trained team of IICRC-industry certified professionals who can help return your business to normal operations, quickly.  SERVPRO understands the urgency involved in protecting your business and provides you with every service necessary to help you minimize any damages your facility might experience. Our technicians work on the fire, and smoke damage found throughout your property, ensuring that every area gets checked and cleaned thoroughly.

How SERVPRO can help your business recover

With access to advanced equipment, SERVPRO technicians remove smoke damage to carpeting, walls, ceilings, electronics, wood, furniture, paperwork, as well as any machinery, appliances, or other equipment that helps maintain operations for your business. We also have extensive experience in the decontamination of HVAC systems and ductwork, helping remove allergens and soot that may linger after a fire. SERVPRO technicians specialize in recovering vital information through our document and electronics restoration services. We can help save furniture, electronic fixtures, and equipment while cleaning and deodorizing the entire building with a wide range of wet, and dry-cleaning methods based on what the circumstance requires. We inspect your entire facility, remove all fire-damaged materials, and work diligently to limit any losses you might experience from the flames of the fire or the chemicals used to extinguish the fire. We also offer reconstruction services for more significant damages.

A full range of fire remediation services

By providing a full range of specialized services, we help you get your business back on track as soon as possible. All our customers receive a customized fire remediation approach, unique to their situation, that help return the property to a quality pre-damage condition. Our technicians are also trained to minimize any interruptions to your businesses' normal operations, helping you continue offering services, if possible.  SERVPRO of East Phoenix is qualified to perform both interior and exterior reconstruction services on your property. We can handle any emergency repairs, 24/7, and provide you complete fire remediation and restoration process from start to finish. Give us a call at 602-507-6163 to begin your property's recovery today if you experience a fire at your place of business.

Maintain Rain Gutters to Keep Your Home from Flooding During Storms

2/8/2021 (Permalink)

It may not rain with as much frequency here in the Valley as other parts of the country, but when it rains, it pours! Our monsoons can deliver a significant amount of water in a very short period of time, taxing rain gutters on homes to keep water away and drain correctly. Be sure to maintain rain gutters to keep your home from flooding during storms.

How gutters protect your home

The gutters surrounding the eaves of your home are there to help prevent instances of flood damage from occurring. Unfortunately, many homeowners do not even know about a problem with their gutters until it is malfunctioning and causing a backflow or overflow situation to arise, flooding your home. These spouts can get clogged up from debris such as leaves, bird nests, or other material, or may fall into disrepair over time and not adequately drain water away from your home. It’s a good idea to inspect your rain gutters at least once a year to ensure they’re capable of properly channeling storm waters away from your home.

When you find out too late that your gutters aren’t working

Unfortunately, many homeowners fail to inspect their drains and only discover there’s an issue when water starts to seep in through the ceiling or roof. When that happens, it’s imperative to call a water remediation specialist like SERVPRO of East Phoenix as quickly as possible. From the moment that our SERVPRO team arrives at your home, we work to assess what needs to happen to seal up water entry points of your home.  Depending on the severity of the flooding inside of your house, our SERVPRO professionals might only need to use portable pumps to remove the water. Larger quantities might require the use of pump trucks from our fleet of vehicles.

The SERVPRO water remediation process

SERVPRO follows a tried and true water repair process for homes. We inspect and assess water damage. We then remove as much water as we possibly can using whatever equipment necessary to get the job done. We then tackle drying and dehumidification. Drying is one of the most essential components to flood damage restoration. Lack of proper drying can lead to further weakening of construction materials in your home, can allow for more water penetration in the immediate future, and can also allow for unfortunate damages like mold growth to occur in this affected area. After drying and dehumidification, we deal with cleaning, sanitizing, and restoration if needed. It’s a process that can help your home return to the preflood condition as quickly as possible!

A clogged or damaged gutter system cannot divert the water away from your home, and it eventually allows water to find a way inside your home. When you struggle with a situation like that, reach out to our experienced SERVPRO of East Phoenix team of restoration specialists. We can help you remove the water and bring your home back to the way that it should be. Give us a call anytime at (602) 507-6163.

Your Phoenix Home Can Get Mold!

2/5/2021 (Permalink)

People who move to the dry desert from damper climates believe that they’ve left the days of dank, damp homes behind them. Not true! Mold damage in Phoenix is not always a random occurrence and can happen, so it’s important to be diligent. Several situations can cause mold to grow in your home; we have seen enough cases over the years to know just how vulnerable most residences in Phoenix actually are. Mold grows best in dark, humid environments, but the truth is that spores might be waiting for a chance to grow anywhere in your home if any of these events happen.

Your home has a water leak

Leaking pipes, faucets, and other water-based fixtures in your Phoenix home could all contribute to mold growth. Spores grow quickly around any water source they can find, even if the amount of water is very small. As long as moisture remains consistent in the area, mold can start to grow. If you have discovered any leaks in your home or suspect that they may exist, there is a good chance that your home is hiding a past or present mold infestation, so it’s important to be diligent about finding any leaks and addressing them quickly.

Monsoon storms cause excessive water

When storms come through the Valley, they create an excellent opportunity for mold to grow in your home. Monsoons can dump a significant amount of water is a short period of time. Not all roofs can handle that kind of rain, especially if drainage is an issue. Any leaks in your roofing or siding could contribute to mold infestation somewhere in your home. Insufficient drainage away from your home’s foundation can cause issues too. SERVPRO technicians can use advanced moisture detection tools to detect unusual levels of moisture anywhere in your home.

You had a flood in your home

Situations like a malfunctioning dishwasher or washing machine can flood your home. Any time a large part of your home's flooring becomes covered in water should be treated as a potential precursor to a mold problem. Microscopic mold spores exist naturally almost everywhere, indoors, and outdoors, so the extended presence of moisture can cause mold issues.

If you experience any kind of leak, storm, or flood issue, it’s a good idea to call in water remediation specialists SERVPRO of East Phoenix to check out the damage and address the issue as quickly as possible to prevent mold growth. We’re available 24/7 so contact us any time at 602-507-6163.

How to Decide What to Discard After a House Fire

1/27/2021 (Permalink)

Damage that remains after a house fire can be devastating, and while there are many household items that a professional fire remediation company can assist with, there are certain items that are best discarded. Here’s how to determine what to keep and what to discard.

What items have a good chance of being salvaged

The contents inside your home may seem unsalvageable after a fire with all the smoke damage that can occur.  Fire damage cleanup professionals can restore many of your belongings, depending on the level of damage, including:

  • Furniture
  • Rugs and carpets
  • Clothing
  • Documents
  • Books
  • Purses
  • Pots and pans
  • Photo albums
  • Art
  • Decor

The professionals at SERVPRO of East Phoenix follow a fire repair process that can, unbelievably, bring your smoke damaged belongings back to their previous state. Depending on the level of damage, and if the damage was caused by flames, smoke, or chemicals used to extinguish a fire, many homeowners are pleasantly surprised but what can be salvaged.

What items are best discarded

Regardless of how large the fire was, there are some things that you should discard following a blaze. High heat can harm cosmetics, medicines, and food and these items simply can’t be restored, nor can you ensure they’re safe to use. You should get rid of any perishable items in the fridge and freezer if your appliances lose power for a significant amount of time. Even non-perishable food could be harmed during a fire; any open containers in the cupboard or on the counter should thus be thrown out as heat, water, smoke, and chemicals can all contaminate food . To be safe, you should throw away any sealed or unsealed food items that come into contact with these contaminants. Also, you should get rid of everything inside your refrigerator if it smells smoky or shows signs of soot damage. Examine your medicine cabinet following a fire. Any items that show signs of smoke discoloration or soot should be thrown out. Check for odors; if there is a smoky odor, chanced are the products are damaged and should be tossed.

Work with fire remediation specialists to decide what is salvageable


While it may not seem like it following a fire, you do not have to throw away everything in your house that shows damage. Fire remediation professionals can remove soot from furniture and even clean family heirlooms. SERVPRO of East Phoenix will help you determine what should stay and what should be discarded. House fires are traumatizing. If you experience a house fire, contact SERVPRO at 602-507-6163 to help get the fire remediation process started. We’re available 24/7 to help.

Broken Appliances Can Cause Water Damage and Mold

1/14/2021 (Permalink)

Today’s appliances are really quite a modern wonder. It’s amazing what they can do, from working on a timer to being controlled by an app on your phone. Unfortunately, most still lack the ability to warn you ahead of time if they’re about to break or burst. The appliances in your house are meant to make your life much more comfortable. While manufacturers are building these appliances better than they ever were in the past, washing machines and other appliances are not resistant to breaking down or malfunctioning. Even loose connections could spell big trouble for the laundry room and surrounding areas of your home, including water damage and mold.

What to do if your washing machine breaks
 

A broken or ruptured washing machine hose is a common cause of water damage in homes. The commonality of this problem does not imply that a broken hose is the only culprit, however. Older appliances are more susceptible to breaking down internally, and bushings and bearings failing to do their job can result in an equally damaging scenario. The problem is that oftentimes, you have no idea they’re breaking down until it’s too late! If you find that your washing machine is malfunctioning and pouring water onto the floor, you need to act quickly. The first thing that you need to do is to shut off the water supply to the machine by following the lines on the back of the appliance to the plumbing fixtures. Shut off both water lines, regardless if only one is causing the issue. Your next step is to call the professionals at SERVPRO of East Phoenix. 

How water damage can end up being more than simply water damage

Another challenge of a ruptured washing machine or one that has been leaking slowly over a period of time is the damage you don’t see. If water has been allowed to seep into walls and floors for a long period of time, mold growth may occur. It’s yet another reason to call a professional if a washing machine breaks, as you may have unseen damage that needs to be addressed.

How SERVPRO can help
 

Our experienced water remediation team responds quickly in these kinds of emergency situations to help get the water cleaned up quickly and thoroughly. A quick response can prevent further damages to adjoining areas of your laundry room by stopping the spread of water. Once the water supply has been shut off, our SERVPRO professionals can get to work on removing the water. Removal is accomplished through many different tools, from full-sized pump trucks to more economical vacuuming and portable pump solutions. Our technicians are trained to quickly assess the situation and use the techniques necessary for the best, quickest results. We consult with you each step of the way, so you know what we’re doing and the expected outcome.
  
No one plans for an appliance to burst or malfunction, but if you experience a water emergency, do plan to call SERVPRO! Trust SERVPRO of East Phoenix to handle the job thoroughly and professionally. For water damage or any other disaster, give us a call anytime at (602) 507-6163.

Have a Plan for Your Business Before You Suffer Water Damage

12/29/2020 (Permalink)

Business owners have choices when it comes to managing commercial water damage. The first is to wait until something catastrophic happens, and then deal with it, hoping for the best. The second is to take the opportunity to work with SERVPRO to design a plan to anticipate your issues and put in place a plan of practical solutions ahead of any troubles.

When water damage occurs in your business
 

Operating a business is tough if commercial water damage occurs. Whether you own a restaurant, a retail enterprise, or manage an event center, your responsibility is to keep the doors open and provide the services or products you promise your clientele. Unfortunately, a broken pipe or appliance malfunction sends water surging through your business, possibly closing you down until the experts to arrive to get the situation handled. Without a plan, that can waste precious time. SERVPRO suggests working on a proactive blueprint to streamline the assistance we can offer to get you back in business fast.

What does a disaster response plan include?
 

SERVPRO creates a comprehensive disaster response action strategy for water damage only with significant input from you. Our Emergency Ready Plan and Profile (ERP) is not a one-size-fits-all approach. We take the time to visit your company and to talk with you to assess your needs and understand how you deliver your goods or services. The assessment is free of charge but allows us to make a range of suggestions to limit your risk if your commercial space does experience a water damage event. Our experienced project manager walks through your business and sketches out your layout, including vital information like utility shutoff locations. We gather information, take pictures, and determine how we best meet your needs if your site is water damaged.

How SERVPRO’s ERP works
 

You take an additional step to increase our knowledge by completing your business’s profile on the SERVPRO ERP mobile app. On the app, indicate that SERVPRO of East Phoenix is your preferred provider. List any vendors and contractors who have essential information about your equipment and systems. Designate employees or others whom you allow to act on your behalf if you are unavailable during the water crisis. Gathering all this information is critical to a fast and effective response if a water emergency occurs.
 
The professionals at SERVPRO of East Phoenix are by your side during a commercial water emergency. Be prepared by developing an Emergency Ready Plan and Profile we can use if the worst happens. Call us at (602) 507-6163 to get started.

Kitchen Fires Can Have Lingering Odors

12/15/2020 (Permalink)

People are doing a lot more cooking at home these days, and for some, cooking is a fairly new routine. Those unfamiliar with the kitchen can make the mistake of leaving a stove unattended; the result is a kitchen fire. The only thing worse than fire damage in a home is being reminded of it every time you enter a room and smell those smoke odors left behind. Kitchen fires can have lingering odors. That is why it is to have your home professionally restored so the unpleasant smell of soot can be removed.

Mitigating odors after a fire

SERVPRO should be called to not only clean up after a fire but to help mitigate fire odor in a home. The smoke and soot damage, even if not severe, can leave behind a strong pungent odor. We can help not only with fire remediation but odors from fire as well. When SERVPRO technicians arrive, there are usually obvious signs of the fire due to the discolored walls and ceiling area around the stove. Odor-causing particles can hide in the smoke residue, and it is important to remove that residue as quickly and efficiently as possible. Our technicians use wet sponges with our deodorizing cleaning solutions to wipe away the traces on the walls and other surfaces affected by smoke and soot.

Why you should leave it to pros to clean up soot and tackle odors

Protein fires are particularly tough to clean because the protein-rich fibers in foods such as meat or eggs burn as a nearly invisible mist and coats everything in the general vicinity with a fine layer that is difficult to see but has a scent. Worse, porous items such as upholstery on kitchen chairs or kitchen curtains soak it up and require deep cleaning to remove the odor. We have several techniques and methods for odor control, and we apply them depending on the unique circumstances and the level of treatment needed. One of our most powerful odor control equipment is an ozone machine which, as the name implies, generates ozone. When ozone encounters odor-causing molecules, oxidation happens, and the odor is removed at the molecular level. It’s a highly effective way to mitigate odors after a fire.

Call SERVPRO if you experience a fire

Fire odor can be a terrible reminder of a fire in your kitchen, long after the kitchen soot and ash are cleaned up. Call SERVPRO of East Phoenix at (602) 507-6163; we have the equipment and expertise to eliminate odors left behind by fire damage.

How Restaurants End Up with Mold Issues

12/9/2020 (Permalink)

A slow leak from the ice maker supply line, refrigerator, or sink are just a few ways a restaurant can end up with mold. It is important to check your water lines regularly to make sure there are no leaks and to avoid serious damage. Here’s how to keep your restaurant from experiencing mold.

Check your water lines often

Unless there is visible water showing on the floor, many restaurants don’t consistently check their water lines for leaks, but that can be a mistake. While water leaking may not be enough to become visible on the floor, even the smallest leaks can lead to a wet wall which can easily breed mold. Left unattended, this can turn into a real issue. Since most water lines are out of sight and therefore out of mind, it’s a good idea to add this quick check to your monthly maintenance duties to avoid a bigger issue.

Refrigerator leaks

Like other water lines, those in your refrigerator can be leaking slowly without causing any suspicion. A common culprit is the ice maker. Since these leaks are hard to detect, especially underneath or behind a large commercial refrigerator, knowing the telltale signs to look for can help nip a small mold problem in the bud before it becomes substantial. Check for the appearance of black spots on the ground or walls near or behind the refrigerator, which could be a sign that mold is beginning to grow. Also be aware of any change in odor in or near the fridge, especially if that smell is musty. That can also indicate a mold problem is present. If the odor is substantial even after the mold growth is addressed, odor removal may be needed by a professional.

Check for water leaks from sinks

Sinks in restaurants can be a bit easier to keep an eye on and notice if there is any presence of mold growth. Even if there isn’t an actual leak, an unattended filling sink can overflow and if the water isn’t completely addressed, seepage into the nearby drywall can remain wet and eventually harbor mold growth. Keeping an eye on sinks and thoroughly cleaning up any overflows can help abate a mold issue.

Why mold can so easily grow in restaurants

There are a lot of items in a restaurant that could slowly leak water. With no one person responsible for monitoring for issues like mold growth, mold can quickly get out of hand. It’s important to also realize that mold spores are already present in any restaurant, any building or house. In fact, microscopic mold spores exist naturally almost everywhere, indoors, and outdoors, so removing all mold from a home or business is impossible. However, if mold growth becomes an issue, mold remediation can help address the situation.

Water damage can increase mold growth within 72 hours given proper conditions. The quicker professionals can respond the greater the chance they can effectively address the issue from getting any worse.

Our highly trained team of professionals are ready to help 24 hours a day, 7 days a week. We strive to always be up to date on the newest training and techniques as well as CDC guidelines. If your business has a fire, water, mold, asbestos, biohazard, or COVID disaster, give SERVPRO of East Phoenix a call at (602) 507-6163.

Storm Damage Brings More Than Just Flooding to Your Home

12/2/2020 (Permalink)

Flooding from storms can cause immense damage to your home. Because of Phoenix's unique geographic location, it is susceptible to extremely strong storms called monsoons. When these storms strike, they can cause a lot of water damage and more.

What storm damage can do to your home


Storm damage can be incredibly damaging to your home. High winds and drifting debris can break a window and allow the waters to enter your home or seep into the foundation or attic where it may linger undetected. As the storm recedes and some of the water goes with it, the nightmare might seem like it is ending. While the remainder of the situation can seem like nothing more than a massive mess to clean up, not to mention a little drying out. However, that is not always the case. Floodwaters are not always clean; in fact, they can often come with chemicals, pesticides, petroleum products, and sewage. When the water becomes mixed with these items, it becomes unsafe for human contact and disposing of it is the job of a professional. When black water floods your home, it is best to call SERVPRO because we have the proper equipment and tools to deal with the problem.

What is black water and why it's dangerous


Black water is wastewater and can contain biological material such as grease or human waste. Unfortunately, black water can ruin furnishings in your house. It is essential to understand and know what is safe to keep and dry out inside of your home, and what is not. Carpets and area rugs must be thrown away after they have been soaked through with black water as they are no longer safe to keep even with a thorough cleaning. SERVPRO can sort through your damaged belongings and advise you on what you should and should not keep. It is best to be safe, rather than sorry in these situations as remaining in contact with black water is unsafe.

Debris left behind can present a danger

If your home experiences debris from a storm, such as debris carried in by floodwaters or debris that entered your home through a damaged roof, its important that a professional be summoned to deal with the removal of the debris. SERVPRO professionals will arrive with the proper protective clothing and the right equipment to safely remove whatever debris may be in your home, thus removing the chance for the homeowners to be injured. Unexpected debris of any kind can present a danger and its removal is paramount.

Undetected moisture can cause mold to grow

Storm damage can often lead to mold growth in your home if the moisture is not quickly and completely removed. Unfortunately, the moisture often resides in areas where homeowners are unaware it even exists, like attics or behind walls. That’s why it’s important to work with flood remediation specialists who know how to detect and remove all water from your home after a flood to prevent mold issues.


When storm damage strikes your Phoenix home, call SERVPRO of East Phoenix as quickly as possible so that we can assist you with the damage and get your house back to normal. Call us today (602) 507-6163.

Why Use Water Remediation Specialists at SERVPRO After a Flood

11/23/2020 (Permalink)

Water damage from a broken pipe, appliance, or aggressive storm is always stressful. Hiring a professional water cleanup company is essential if you want to get your home dry in as little time as possible without developing further problems. Damage to the building's foundation, mold growth, and long-term odors are all potential complications of a minor flood or other water damage event if water isn’t addressed quickly and professionally. SERVPRO has the experience and tools required to prevent these additional problems from developing while also repairing any damage already caused by the disaster.

SERVPRO of Phoenix Arrives Prepared to Deal with Water Damage

Whenever you call SERVPROs about water cleanup in your home, we bring the best equipment at our disposal to handle the situation. To remove water quickly, we bring in heavy-duty air movers and dehumidifiers to give your home an industrial-grade drying process. If necessary, we can also bring in motorized water extraction pumps that can remove large volumes of water from your home quickly. We also take care to outfit our personnel with all the personal protective equipment they need in your home so they can do the job they came to do. Within hours of your first phone call, you can expect SERVPRO technicians to be on the scene starting the drying and cleanup process.

Thorough Work Means Less Chance of Damage

Getting the home dry after water damage occurs is just the beginning of our services. Our work goes above and beyond, and we make sure to eliminate any potential odors left behind from the water, repair any damages done  by the water, and restore materials to the same visual appearance they had before the disaster happened. We work hard to get your home back to the way it was before the water damage occurred to help you recover from the experience as quickly as possible. With a 24/7 response to water emergencies, our highly-trained IICRC-certified Water Restoration Technicians can arrive quickly to offer effective mitigation designed to save you time and money.

SERVPRO of East Phoenix is one of the Valley's leading providers of water damage cleanup and restoration services. If you experience water damage in your home, call our professionals at (602) 507-6163 24/7 to learn more about what we do and get the help you need.