Recent Posts

How Arizona Climate Impacts Water Damage Remediation Services

9/11/2020 (Permalink)

If you’ve been in Arizona more than a day, you’ve likely heard the comment “It’s a dry heat” when people talk about our hot weather. While the desert climate tends to be drier than other parts of the country, water damage challenges still remain if you experience a flood or storm damage to your home or business. Here’s how Arizona climate impacts water damage remediation services.

The desert climate

The Sonoran Desert is infamous for its hot, dry climate, often going for months at a time without measurable rainfall, then getting a substantial downpour during monsoons. Super dry, then super wet, it can wreak havoc on a home or business if damage occurs. While many would think that the dryness is ideal for water removal efforts in Phoenix, it can also carry with it some unusual challenges for restoration professionals, business owners and homeowners. The SERVPRO of East Phoenix team knows how to work with desert conditions and make the best use possible of their equipment in low humidity and high heat, and high humidity and heat during the monsoons.
How our climate can help with water removal efforts

One benefit to the climate in Phoenix when it comes to water removal efforts is drying and evaporation speed. Unless it’s monsoon season, the air is typically hotter and drier than in almost any other part of the country, encouraging faster water evaporation rates and assisting SERVPRO’s water extraction work. In addition, well-designed drainage systems across Phoenix usually counter flash flooding and help to prevent standing water from accumulating in most homes and building across the Valley, unless you’re in a flood-prone area. Therefore, the water removal process often takes less time and energy to complete in Phoenix than in other parts of the country. Rooms, carpeting, drywall, etc. benefit from faster drying in low humidity, high heat conditions. Of course, water remediation equipment is still needed, but sometimes the drying process is a bit faster than it might be in more damp parts of the country.

How Arizona’s climate can impede water damage remediation
While the desert climate may allow your home to dry faster, that same climate makes speed doubly important when it comes to water removal effort. Why? Threats of mold and structural water damage develop at a faster rate than in other parts of the country due to the rareness of moisture here in Arizona. Mold varieties common in Arizona are more resourceful, growing and maturing at a faster rate to capitalize on fast-drying water sources. Also, years of exposure to the excessively dry air here in Arizona makes many conventional building materials susceptible to rapid deterioration once soaked as they’re typically quite dry; excessive moisture is quickly absorbed and can cause damage quickly. SERVPRO recognizes these risks and works to rid your home of excess moisture as quickly as possible to prevent further damage from occurring.
SERVPRO of East Phoenix is experienced water and flood damage mitigation and restoration in Arizona, offering services with the equipment and personnel necessary to address water damage as quickly and thoroughly as possible. Call us 24/7 at (602) 507-6163.

How Moisture Can Cause Mold Damage in Your Home

9/3/2020 (Permalink)

This is the time of year when there is typically more moisture in the air than usual due to monsoons. That increased humidity can sometimes mask increased moisture in your home, which can encourage mold growth. Learn how moisture can cause mold damage in your home and what to do about it.

How to reduce moisture in your home

To reduce the risk of mold damage in your Phoenix home, it’s important to decrease moisture throughout your house. The mold needs both moisture and a food source to grow. Mold colonies often grow in the dampest places in your home, such as the bathroom, laundry room, or basement. The fungus needs damp conditions to grow, which is why SERVPRO recommends you do all you can to reduce damp throughout your house. One way to reduce moisture is through the regular use of dehumidifiers, which can help minimize the moisture in the air in your home. Dehumidifiers draw water droplets out of the atmosphere, which contributes to drier conditions and less water for mold to use for growth. While most of the year proves to be quite dry in Phoenix, monsoon season can increase humidity in your home, so this is an excellent step to reduce moisture.
Proper ventilation is another way to reduce moisture in your home. Ventilation is necessary, especially in damp areas or places where mold tends to grow. Open windows regularly to ventilate stuffy or humid rooms, especially if you’ve experienced water damage in your home. Leaks, drips, or patches of damp seeping into walls or ceilings all provide the moisture mold needs for propagation. Get leaking pipes or faucets or patches of damp in your basement or laundry room fixed as soon as you can to help reduce moisture in your home and combat mold growth.

Mold is everywhere, so be diligent

It may surprise homeowners to know that mold is already present in their homes. Since microscopic mold spores exist naturally almost everywhere, indoors and outdoors, removing all mold from a home is impossible. Many restoration businesses advertise “mold removal” and even guarantee to remove all mold. This is a fallacy. We understand mold and mold growth. SERVPRO of East Phoenix has the training and expertise to remediate the mold in your home or business. Our IICRC-certified technicians are on hand to help with mold remediation and moisture reduction in your home. We clean all visible mold colonies and establish containment so we can vent contaminated air from your home. We are also equipped with dehumidifiers to improve conditions indoors, and our teams come with moisture meters and probes so we can do a thorough assessment of the situation and alert you to any hidden damp patches. We follow a very specific mold remediation process to get the job done.
Do not let mold damage your home. Call SERVPRO of East Phoenix at (602) 507-6163 today for assistance if you experience any kind of mold damage. We’re here 24/7 to serve you.

Trust SERVPRO for all Your Water Damage Restoration Needs

8/27/2020 (Permalink)

Water damage in your home can be stressful for any homeowner. When a leak occurs, there are several steps to take, and each one is equally important to ensure a positive outcome. Finding and addressing the cause of the water damage, drying the area, and repairing everything impacted by water are all needed. It takes a water damage professional to know what to do—Trust SERVPRO of East Phoenix for all your water damage restoration needs.

What happens when water damage occurs in your home

Water can seep through almost any kind of material, from concrete to other solid materials, leaving drywall, insulation, and lumber used during the construction of your home damaged, impacting furniture and flooring, and posing a severe problem that you cannot afford to ignore. If you experience water damage, never hesitate to seek out professional assistance when dealing with water damage in your Phoenix area home. Contact trained water damage restoration specialists as soon as possible. They’ll know how to find and stop the water damage, dry the water out, and start repairs.

Why call a professional?

Many homeowners feel they can efficiently address the water damage themselves, especially if the cause of the leak is minor and easily fixed. Simply open a few windows and doors, mop up the excess water, and all will be well, but that is actually not entirely effective and could lead to more damage.  SERVPRO provides you with access to vast resources, experienced technicians, and valuable services designed to adapt to your unique situation. Our technicians can locate, and repair problems found on your property, even those residing in hard to reach places such as your walls, attic, or crawlspaces.  Whether you have a roof leak, broken appliance, or plumbing issues, SERVPRO can help. We have water extractors of all sizes, along with cleaning, drying, and deodorization technicians that use various techniques to get the job done right. On top of everything else, we manage your entire restoration process from beginning to end and work hard to provide you with a stress-free restoration experience.  

SERVPRO damage technicians are the ones to call

SERVPRO technicians perform water remediation services as quickly and efficiently as possible, making every effort to restore your home to a quality pre-damage condition. Our 24-hour emergency service ensures a quick response and easy access to advanced restoration and cleaning equipment that makes your restoration easier. We care about the results you receive and show it by paying specific attention to every item damaged during an event. Our restore versus replace attitude reduces losses that you experience and helps get things back to normal fast. You can count on us; we provide you with quality services you can rely on during an emergency.
If you experience water damage in your home, don’t try to address it on your own. Contact SERVPRO of East Phoenix to begin your water damage restoration process, today. Allow us to meet or exceed any expectations you might have. (602) 507-6163.

Stop Water Damage in Your Restaurant Before It Starts

8/19/2020 (Permalink)

Phoenix restaurants have been hit hard by the recent COVID situation, and are just now opening their doors to welcome back patrons and start generating revenue again. Nothing can be more devastating for a restaurant than to experience water damage that forces the business to close yet again. Here are a few tips to stop water damage in your restaurant before it starts.

Use your commercial dishwasher properly

Dishwashers are notorious for causing floods in restaurants. While they’re designed to be a convenience that can wash dishes while you attend to cooking and serving, there are a few tips to follow to ensure they don’t cause a flood. It is tempting to put lots of dishes and utensils in the dishwasher to get more clean in each load. However, overcrowding can cause flooding which can lead to water damage. An over-filled dishwasher is much more likely to leak. It is better to do a couple of smaller loads than trying to fit everything into one big load. Make sure every staff member knows which detergent is best. Always use a dishwashing detergent, and always follow the manufacturer instructions. The incorrect dishwashing detergent or too much of the correct cleaning agent might cause suds or even a blockage.

Keep dishwashers and sinks well-maintained

Loose hinges, misaligned door latches, or broken seals, can all cause leaks in dishwashers. Simply adjusting and tightening a few screws may fix the problem. However, if it is not possible to right the door or seal, it is better to replace the appliance. Hoses and drains in dishwashers and sinks can develop cracks or other wear over time. Constant use might corrode hoses make a hole, and aging hoses can become unstable or cease to fit properly. Check all the components of the sink and dishwasher regularly and replace it at the first sign of wear and tear.

Don’t be careless with water

While it’s true that “a watched pot never boils”, an unattended pot being filled with water will likely flood every time! Make sure your staff knows that any time there running water being used, filling a sink, or filling a pot, they should never walk away until the water is turned off. That simple step can help prevent water damage in your restaurant.

Water damage can be devastating for restaurants. In the event of a leak, SERVPRO’s IICRC-certified technicians are on hand to help with cleanup. We extract water from your premises and use dehumidifiers and air movers to dry the surrounding area so you can resume business as soon as possible. If you experience any kind of water damage, reach out to SERVPRO of East Phoenix 24/7 at 602-507-6163.

Protecting the Family Pets from Storm-Related Damage

8/4/2020 (Permalink)

Families that are smart enough to create an evacuation plan in case of damage caused by storms know to include their pets in that plan; making sure one person is assigned to grab the pets and having leashes and carriers easily accessible to evacuate frightened pets quickly and safely. Unfortunately, sometimes storm damage happens while people are away, and the pets are home alone. Here are a few tips on protecting the family pets from emergencies caused by storms.

Prevent pets from starting house fires

Each year, more than 500,000 pets are affected by house fires, with 1,000 house fires started by pets themselves! With monsoon season, homeowners need to be more aware than ever about fire, open flames, and other damage caused by severe storms. There are a few steps homeowners can take to protect their pets. First, never leave open flames unattended, even if power goes out due to storm activity. Bushy tails can easily catch fire from a nearby candle, no matter how high up it is. If you have pets, simply stay in the room when candles are lit, or extinguish them when you leave. You can also opt for flameless candles, so you never have an open flame in your home. Be aware of loose wires that may be chewed by younger or curious pets. Pets may like to chew on wires and cords, but ensure that these items are out of reach from your pet, as they can lead to fires. During monsoons, people may quickly plug in fans or other items to fight the muggy weather, so be aware of those cords! Keep cats off of kitchen counters. Sanitary issues aside, if pets are accustomed to being on kitchen counters, they may get near a lit stove and cause a kitchen fire or get injured. The best prevention is to not allow them on countertops!

How to best protect your pets in case of fire or other storm damage

Sadly, fires and other emergencies happen and if you’re not home, it can be disastrous for pets. Here are a few tips that can help your pet survive the devastation such occurrences. First, as mentioned above, make sure there are leashes, collars, and carriers readily available if you need to get your pets out of the house quickly. Make sure your home evacuation plan includes who is responsible for the pets, and when everyone is safely outside and you’re doing a headcount, don’t forget your pets in that tally! Use monitored smoke detectors that are connected to emergency responders – Should a fire start while you are away from your home, you’ll rest assured that your pet has access to emergency response services even if no one is home to call them. Put an emergency pet sticker on the window by your front door so first responders know how many pets are in the house should they enter when you’re not home and storm damage occurs. Make sure your neighbors are aware of how many and what kind of pets you have so they can inform firefighters in your absence.

Leave Mold Remediation to the Experts at SERVPRO

7/16/2020 (Permalink)

With monsoon season comes moisture which can cause mold in your home. Should you see signs of mold in your Phoenix home, contact SERVPRO of East Phoenix immediately to take care of the situation before it gets worse. Homeowners may want to address the situation themselves, but it is best to leave mold remediation to the experts.

Not all mold damage is visible

One of the most important reasons to call a professional mold remediation service for mold damage to your home is that the problem cannot be solved without professional intervention. The area must be dried, cleaned, sanitized, and possible repainted or rebuilt if the mold infestation was well-developed. Even when mold appears to be gone, it is not, and if not cleaned thoroughly, spores can continue to grow and spread to other parts of the home causing more damage. 

Why cleaning mold on your own is not enough

Trying to eliminate mold damage yourself can be detrimental to the home, rather than helpful. Even if you remove all visible signs of mold in your home, it is almost impossible to eradicate airborne spores and hidden pockets of growth without advanced tools. We use advanced moisture detection tools to identify patches of mold behind walls and surfaces and air scrubbers to filter as many spores out of the environment as possible. Also keep in mind that you really cannot remove mold altogether. Since microscopic mold spores exist naturally almost everywhere, indoors, and outdoors, removing all mold from a home or business is impossible. Remediation is what keeps mold growth at bay.

Moldy smells indicate a problem

After mold has been addressed, the musty odor it causes can remain. These odors take years to leave your home on their own. SERVPRO technicians use industrial-strength chemical fogging machines to neutralize odor molecules, even if they are embedded deep within the walls and floors of your home. When mold appears in your home, SERVPRO professionals will:

  • Inspect and assess mold damage
  • Contain the mold
  • Execute air filtration
  • Remove mold and mold-infested materials, if applicable
  • Clean mold-impacted content

There is more to cleaning mold than simply wiping it off surfaces, which is why mold remediation is best left to the professionals of SERVPRO. SERVPRO of East Phoenix is the Valley's leading provider of mold damage remediation services. For our expert help with mold in your home, give us a call at (602) 507-6163. We will work with you to address your mold issues.

Being Prepared for Any Disaster Can Protect Your Phoenix Business

7/14/2020 (Permalink)

No business owner ever plans on a disaster to strike, but you can prepare for it. In the event of an emergency, the SERVPRO Emergency Ready Profile (ERP) can help minimize business interruption by having an immediate plan of action in place for your facility.  Learn more about SERVPRO’s ERP and how you can protect your business.

What is an ERP?

The SERVPRO ERP is a comprehensive document containing critical information about your business, including items such as emergency contact information, shut-off valve locations, and priority areas.  When disaster strikes, the more you and your employees are prepared with information, the more damage can be avoided, and recovery time can be improved.

How does the ERP work?

Knowing what to do and who to call in advance and having a plan in place may help minimize the amount of time your business is inactive and gets you back in the building following a disaster, such as damage after a monsoon flood.  The ERP is available online using your computer or a tablet.  You can download SERVPRO's free Ready Plan app to access this information anytime.  The SERVPRO Emergency READY Profile (ERP) will help ensure you and your businesses are "Ready for whatever happens." The SERVPRO Emergency Ready Profile system is a web-based interface designed to quicken our response times to business emergency calls.  The system was designed to help save the business owner's time and money, allowing your doors to re-open more quickly. The system requires the uploading of relevant information that completes and personalizes your business profile.  Upon your request, one of our representatives will help you complete your profile at no cost.

Disaster recovery when you need it

SERVPRO of East Phoenix is there to help with all aspects of disaster recovery. The ERP will help you plan ahead and be prepared for the unexpected, and our highly trained restoration specialists can help with whatever damage you encountered, from water to fire to mold or any other disaster. Work with us to get an ERP in place and keep our information handy in case of an emergency. We are available to help with any kind of situation 24/7. Contact us at 602-507-6163. We are always here to help!

Avoid Severe Storm Damage to Your Phoenix Home During Monsoons

7/7/2020 (Permalink)

Your home might be one of the last places that you might expect to flood, given that the average rainfall every year is far below the averages for other places around the country. Even with this fact, houses in the area get flooded year after year from storm damages that allow heavy rainfall to access a home quickly, typically during the monsoons. The more severe the weather event, the more significant the water damage that results in the affected area of your home. SERVPRO of East Phoenix has pulled together some tips on how to avoid severe storm damage to your Phoenix home during monsoons.

Preventative steps to avoid severe damage

Preventative steps can be taken to reduce the risk of severe storm damage. Here is a quick list of items to address before the storms come rolling in:

  • Trim back trees
  • Cut off dead limbs
  • Make sure drainage and gutters are clear of debris
  • Have your roof checked for leaks
  • Make sure you have adequate drainage around your home,

Simple preventative steps can go a long way to mitigating severe storm damage, so add these activities to your annual pre-monsoon checklist to be prepared.

What to do if you experience damage

As prepared as you can be with the above, you cannot avoid the possibility entirely as Mother Nature will do what it wants. Your best solution when unfortunate circumstances like these occur to your Phoenix property is to know whom to call to help you with water damage restoration and to get the water extracted quickly from your home to prevent further lasting damage to the structure of your residence. That is where SERVPRO of East Phoenix comes into the picture!

Steps to damage control and restoration

Our experienced SERVPRO team has seen many storm damage incidents throughout the Valley and have a proven process for restoring your Phoenix home to pre-storm damage condition. Our first step is to remove the possibility of more damage occurring by boarding up any areas of your home where water is coming in, or tarping over punctured portions of your roof which prevents additional water from being able to enter your home. Then we can start the restoration process to continue to deal with the water damage issues in your home. Repairs to the damaged portions of your roof, siding or windows can be dealt with when the severe weather subsides, and the restoration process gets completed.

Getting rid of the water

Extracting water is critical to preventing further structural damages. Our SERVPRO team utilizes either portable pumps or truck-mounted pumps to address this and get the job done. Drying gets achieved with the use of air movers. Once complete, we make sure that further water damages are not persisting out of sight to prevent mold and mildew.

Storm damages may not seem like a natural threat to your home, but it can and does happen during the monsoons. If your home experiences storm damage that results in flooding, do not hesitate to call SERVPRO of East Phoenix. Our experienced emergency response team can be reached 24/7 at (602) 507-6163.

Tips to Protect Your Business from an Electrical Fires

6/30/2020 (Permalink)

Unfortunately, many fires that occur at businesses are caused by electrical issues; many which could have been prevented with a little maintenance and diligence. Here at SERVPRO of East Phoenix, we have a few tips to protect your business from an electrical fire.

Regular inspection is the key to prevention

One of the most important steps you can take is to have your business inspected for any hazardous situations that could cause an electrical fire. A licensed electrician can help to keep you, your employees, and your business property safe by letting you know what needs to be done after a thorough assessment. One example is to replace wiring in an older building; a common cause of electrical fires and not easily spotted by business owners. Make a commitment to do this and protect your business.

Cords and plugs are a common source of fire

A common cause of electrical fires in businesses and homes is an electrical cord, plug, or damaged outlet causing a spark and leading to fire. If these items are found to be tattered, frayed, or otherwise worn out or even worse, showing burn signs, they should be replaced immediately. Surprisingly, these too can be overlooked because they are often under desks and behind furniture and can go undetected. Cords in poor condition can overheat or cause a spark, which can lead to a full-blown fire. Replacing damaged cords is a simple and relatively inexpensive protect against electrical fires. Faulty wiring is yet another hazard, and if a flickering lamp or sparking outlet is something you are experiencing, contact a licensed electrician your area to make the necessary repairs. If anything that conducts electricity feels warm to the touch, have your electrician check it out to see if it needs to be replaced. When was the last time you looked at ALL your electrical cords and plugs? Now is the time!

Overloaded outlets

Businesses are all about connectivity nowadays, and it seems like everything needs to be plugged in somewhere at some point to work. Tempting as it may be, take steps to avoid overloading your outlets. Just because the socket is empty, you should not add multiple sockets to an outlet to help run more machines. Overburdened sockets are a risk factor for an electrical fire. The United States Fire Administration recommends that you buy power strips equipped with internal overload protection; this feature will ensure that a strip shuts off its power supply as soon as it becomes overloaded, helping prevent fire damage. Be frugal about how much you try to plug in to your outlets!

Space heaters are a possible fire source

While you would think space heaters aren’t such an issue in Arizona, they are, especially in office building where frigid A/C temperatures tempt people to tuck a small space heater under their desk for relief. The challenge is that any appliance that plugs in can be dangerous if not used carefully, and space heaters are often a culprit. Flammable materials such as paper, cardboard, and rugs need to be watched and kept away from any equipment that produces heat or can overheat. Take a look under your office desks: do you see heaters next to file boxes? Time to clear an area around that space heater for safety!

SERVPRO of East Phoenix can help with any fire damage remediation issues you may have. We are available 24/7 to help you.

Addressing Soot After You Experience a Fire in Your Home

6/29/2020 (Permalink)

Sometimes even the smallest of fires in a kitchen can cause some serious damage. Not only can you experience appliances melted or fire damage on your walls and ceilings, you may also suffer from extensive soot damage, which can be a challenge to clean up. Here are a few tips on addressing soot after you experience a fire in your home.

What is soot?

Soot, sometimes called lampblack or carbon black, is a fine black or brown powder that can be slightly sticky and is a product of incomplete combustion. It leaves an ugly sight and foul smell. During a fire, soot spreads to the whole house, attaching to several surfaces. The acidic properties of soot can damage your home and indoor air quality if the soot is not removed immediately.

Do all house fires result in soot?

Most of the materials used for the construction of your home have the ability to catch fire and help it to spread throughout the structure. Unfortunately, this can spread the effects of this blaze all throughout your property, which means you will likely experience some level of soot in your home after a fire. While you might be tempted to simply clean up the soot on your home, cleanup is best left to the professionals, as it can be more difficult to completely clean than you might imagine.

When to call in fire clean up specialists

Most often the substantial effects that stand out from a house fire of any kind are smoke and soot damages. These are common versions of fire damage in homes, and they can often prove to be challenging to remove without the right equipment.  Fortunately, our SERVPRO professionals have the tools and expertise to help you through often widespread soot damages throughout your household. While the most concentrated of this effect can get found around the fires originating point where it burned the longest, this is not always the case. The debris and film from the combustion leaves a dark, often black residue on surfaces, furniture, flooring, and other materials. That is soot. Unless the fire didn’t spread at all and was quickly extinguished, it’s time to call fire clean up specialists, or those skilled in fire damage remediation, to help with clean up.

How can soot be removed? 
Removing this residue requires multiple approaches. For wall surfaces, scrubbing with wet and dry sponges can often remove the bulk of the present film. Confined spaces like ductwork require high powered vacuums to get used instead. SERVPRO of East Phoenix can assist in cleaning ductwork. Smoke damage often presents itself in the form of a harsh odor lingering in fabrics, carpeting and open spaces throughout affected areas of your house. Removal of this odor typically requires thermal fogging to break apart odor molecules and leave no discernable scent behind. Depending on the extent of soot damage found in the home, our highly trained technicians will know exactly what to do to address the soot throughout your home.

If you suffer a home fire, regardless of the extent of damage, it is a good idea to contact SERVPRO of East Phoenix to help with all your fire damage remediation needs, including addressing soot. We can be reached 24/7 at 602-507-6163. Let us help restore your home to pre-fire condition.